Field Representative

Field Representative

Manchester Full-Time 27550 - 27550 £ / year (est.) No home office possible
S

At a Glance

  • Tasks: Engage with customers, resolve account issues, and conduct inspections in the utilities sector.
  • Company: Leading UK-based field services company with a focus on customer care.
  • Benefits: Competitive salary, commission, company vehicle, and remote work opportunities.
  • Why this job: Join a dynamic team and make a real difference in customer service.
  • Qualifications: Strong communication skills and self-motivation; experience in customer service is a plus.
  • Other info: Comprehensive training provided and excellent career growth potential.

The predicted salary is between 27550 - 27550 £ per year.

Job Description

Field Representative\\n\\nManchester\\n\\nSalary- £27,550 plus commission and company vehicle\\n\\nA leading UK-based field services company is seeking an enthusiastic and motivated Field Representative to join its expanding team. This role offers an exciting opportunity to work independently while engaging with customers and resolving account-related matters on behalf of various clients, primarily within the utilities sector.\\n\\nKey Responsibilities\\n\\n * Conduct pre-disconnection visits and meter inspections.\\n\\n * Perform customer vulnerability assessments and safety checks.\\n\\n * Negotiate and facilitate payment solutions.\\n\\n * Attend Magistrates Court to obtain and execute Rights of Entry Warrants.\\n\\n * Oversee utility isolations and liaise with engineers and locksmiths.\\n\\n * Ensure compliance with regulatory and industry standards.\\n\\n * Maintain accurate and up-to-date records of all site visits.\\n\\n * Provide high-quality service and effective conflict resolution.\\n\\nRequirements\\n\\n * Strong interpersonal and communication skills.\\n\\n * Experience in debt negotiation, collections, or customer service (desirable but not essential).\\n\\n * Self-motivated, proactive, and capable of working independently.\\n\\n * Ability to work in a fast-paced environment with deadlines and targets.\\n\\n * Basic IT proficiency and report-writing skills.\\n\\n * Flexibility with working hours.\\n\\nWhats on Offer\\n\\n * Competitive salary plus performance-based incentives.\\n\\n * Company vehicle provided (including private use, with tracker).\\n\\n * Comprehensive training at the head office.\\n\\n * The chance to work remotely from home with allocated territory-based visits.\\n\\nThis full-time position requires adaptability and a professional approach when interacting with customers. If you are looking for a rewarding career with a company committed to high standards and customer care, this role could be the perfect fit.\\n\\nApply today to become part of a dynamic and respected field service team

Field Representative employer: Sol Recruitment Ltd

Join a leading UK-based field services company that values independence and customer engagement, offering a competitive salary of £27,550 plus commission and a company vehicle. With a strong commitment to employee growth, comprehensive training, and a supportive work culture, this role provides the perfect opportunity for those seeking meaningful employment in the utilities sector. Enjoy the flexibility of remote work while being part of a dynamic team dedicated to high standards and exceptional customer care.
S

Contact Detail:

Sol Recruitment Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Representative

✨Tip Number 1

Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your pitch! You’ll want to be able to confidently explain why you’re the perfect fit for the Field Representative role. Focus on your communication skills and any relevant experience you have, even if it’s not directly in the field.

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company culture and might even lead to a referral, which can boost your chances of landing the job.

✨Tip Number 4

Don’t forget to follow up! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Field Representative

Interpersonal Skills
Communication Skills
Debt Negotiation
Customer Service
Self-Motivation
Proactivity
Independence
Time Management
Basic IT Proficiency
Report-Writing Skills
Adaptability
Conflict Resolution
Regulatory Compliance
Record Keeping

Some tips for your application 🫡

Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. We want to see that you understand the role of a Field Representative and how your skills align with what we're looking for.

Show Off Your Communication Skills: Since this role involves a lot of customer interaction, highlight your interpersonal and communication skills in your application. We love candidates who can connect with people and resolve issues effectively!

Be Yourself: We’re looking for enthusiastic and motivated individuals, so let your personality shine through in your application. Don’t be afraid to show us what makes you unique and why you’d be a great fit for our team.

Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!

How to prepare for a job interview at Sol Recruitment Ltd

✨Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the responsibilities of a Field Representative. Familiarise yourself with tasks like conducting pre-disconnection visits and performing customer vulnerability assessments. This will help you demonstrate your knowledge and enthusiasm for the role.

✨Showcase Your Communication Skills

Since strong interpersonal skills are key for this position, prepare examples of how you've effectively communicated in past roles. Think about times when you resolved conflicts or negotiated solutions, as these experiences will highlight your suitability for engaging with customers.

✨Demonstrate Self-Motivation

This role requires a proactive approach, so be ready to discuss how you manage your time and work independently. Share specific instances where you've taken initiative or met targets without direct supervision, showcasing your ability to thrive in a fast-paced environment.

✨Prepare Questions for Them

Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, training opportunities, and performance expectations. This not only shows your interest but also helps you assess if the company is the right fit for you.

Field Representative
Sol Recruitment Ltd
Location: Manchester

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

S
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>