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For Companies At a Glance
- Tasks: Conduct doorstep visits, communicate with clients, and promote company services.
- Company: Growing company with a strong commitment to high service standards.
- Benefits: £33,000 salary, car allowance, bonuses, and a supportive team environment.
- Why this job: Make a real difference in the community while developing your communication skills.
- Qualifications: Strong organisational skills, good communication, and a full clean driving licence.
- Other info: Field-based role with opportunities for personal growth and development.
Field Agent
Please read the following job description thoroughly to ensure you are the right fit for this role before applying.
St Albans & surrounding
Mon-Fri- 37.5hrs p/w
£33,000 + car allowance and bonus
Job Overview:
As the company grow and expand their portfolio, they are looking to further increase their team of over one hundred officers across the country to meet client demand and maintain exceptionally high service standards to their clients.
Our client is currently seeking Field Agents to join their team. As a Field Agent, you will be responsible for conducting doorstep field visits, communicating with clients, and promoting company services. This role requires excellent communication skills and the ability to analyse and interpret data effectively.
SKILLS AND EXPERIENCE
* Prospective applicants must be highly organised and be able to follow procedures
* Must have an open approach and good work ethic to accommodate the range of activities required by the role.
* Good interpersonal and communication skills
* Ability to stay calm under pressure
* Ability to show empathy- this is critical given that we many encounter members of the public who are experiencing difficulties and may be vulnerable
* Adept at conflict resolution.
KEY RESPONSIBILITIES AND DUTIES
The role of a Field Agent is to act as a representative of the company to deliver a range of services that are required by the various utility companies. The main duties which are required is the face to face attendance to residential and commercial properties on behalf of different utility clients to undertake the following activities connected to their utility supply.
Data Capture. E.g. verification of customer details, Meter Reads, Vulnerability assessments etc.
Provision of documentation to secure payment of arrears.
Execution of Warrants to secure payment / access to deliver resolution. xiskglj
This role is field based and all applicants are required to hold a full clean driving license and their own motor vehicle with adequate insurance.
You must not have a criminal record and will be required to undergo a DBS check (Disclosure and Barring Service) and Credit Reference Check
Field Agent employer: Sol Recruitment Ltd
Contact Detail:
Sol Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Agent
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your approach during interviews and show that you're genuinely interested in being a Field Agent with them.
✨Tip Number 2
Practice your communication skills! As a Field Agent, you'll be interacting with various clients. Role-play scenarios with friends or family to build your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which can significantly boost your chances of landing the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the team as a Field Agent. Don’t miss out on this opportunity!
We think you need these skills to ace Field Agent
Some tips for your application 🫡
Read the Job Specs Carefully: Before you start your application, make sure you’ve read through the job specs thoroughly. We want to see that you understand what the role of a Field Agent entails and how your skills align with the requirements.
Show Off Your Communication Skills: Since this role is all about interacting with clients, make sure your written application reflects your excellent communication skills. Use clear and concise language, and don’t shy away from showcasing your interpersonal abilities.
Highlight Relevant Experience: When detailing your experience, focus on roles or situations where you’ve demonstrated organisation, empathy, and conflict resolution. We love seeing how you’ve handled similar challenges in the past!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Sol Recruitment Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Field Agent. Familiarise yourself with the key duties like data capture and conflict resolution. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this position, prepare examples from your past experiences where you've effectively communicated with clients or resolved conflicts. Practising these scenarios can help you articulate your skills confidently during the interview.
✨Demonstrate Empathy and Organisation
Given the nature of the job, it's important to show that you can empathise with vulnerable individuals. Think of instances where you've had to handle sensitive situations and be ready to discuss them. Also, highlight your organisational skills, as being highly organised is a must for this role.
✨Prepare for Practical Questions
Expect questions that assess your ability to stay calm under pressure and follow procedures. Prepare for situational questions that might ask how you'd handle specific scenarios in the field. This will help you showcase your problem-solving abilities and readiness for the challenges of the job.
