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For Companies At a Glance
- Tasks: Conduct doorstep visits, communicate with clients, and promote company services.
- Company: Join a growing team of over one hundred dedicated professionals.
- Benefits: Competitive salary, car allowance, bonuses, and a supportive work environment.
- Why this job: Make a real difference in people's lives while developing your communication skills.
- Qualifications: Strong organisational skills, empathy, and a full clean driving licence required.
- Other info: Dynamic field-based role with opportunities for personal growth and development.
Field Agent
A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.
Uxbridge & surrounding
Mon-Fri- 37.5hrs p/w
£33,000 + car allowance and bonus
Job Overview:
As the company grow and expand their portfolio, they are looking to further increase their team of over one hundred officers across the country to meet client demand and maintain exceptionally high service standards to their clients.
Our client is currently seeking Field Agents to join their team. As a Field Agent, you will be responsible for conducting doorstep field visits, communicating with clients, and promoting company services. This role requires excellent communication skills and the ability to analyse and interpret data effectively.
SKILLS AND EXPERIENCE
* Prospective applicants must be highly organised and be able to follow procedures
* Must have an open approach and good work ethic to accommodate the range of activities required by the role.
* Good interpersonal and communication skills
* Ability to stay calm under pressure
* Ability to show empathy- this is critical given that we many encounter members of the public who are experiencing difficulties and may be vulnerable
* Adept at conflict resolution.
KEY RESPONSIBILITIES AND DUTIES
The role of a Field Agent is to act as a representative of the company to deliver a range of services that are required by the various utility companies. The main duties which are required is the face to face attendance to residential and commercial properties on behalf of different utility clients to undertake the following activities connected to their utility supply.
Data Capture. E.g. verification of customer details, Meter Reads, Vulnerability assessments etc.
Provision of documentation to secure payment of arrears.
Execution of Warrants to secure payment / access to deliver resolution. xiskglj
This role is field based and all applicants are required to hold a full clean driving license and their own motor vehicle with adequate insurance.
You must not have a criminal record and will be required to undergo a DBS check (Disclosure and Barring Service) and Credit Reference Check
Field Agent employer: Sol Recruitment Ltd
Contact Detail:
Sol Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Agent
✨Tip Number 1
Get to know the company and its values before your interview. This will help you tailor your responses and show that you're genuinely interested in being a Field Agent with them.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with clients face-to-face, it’s crucial to come across as approachable and empathetic. Role-play scenarios with friends or family to build your confidence.
✨Tip Number 3
Prepare for situational questions during the interview. Think of examples where you've shown good conflict resolution skills or how you've handled pressure. This will demonstrate your ability to stay calm and organised in challenging situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you’re serious about joining the team as a Field Agent.
We think you need these skills to ace Field Agent
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. We want to see that you understand what being a Field Agent is all about, so make sure you highlight relevant skills and experiences that match what we're looking for.
Show Off Your Communication Skills: As a Field Agent, communication is key! In your written application, let us know how you've successfully communicated in past roles. Share examples that demonstrate your ability to connect with clients and handle tough situations with empathy.
Be Organised and Detail-Oriented: We love candidates who are organised and pay attention to detail. When writing your application, make sure it’s well-structured and free of errors. This shows us that you can follow procedures and manage tasks effectively, just like you would in the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at Sol Recruitment Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Field Agent. Familiarise yourself with the key duties like data capture and conflict resolution. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this position, prepare examples from your past experiences where you've effectively communicated with clients or resolved conflicts. Practising these scenarios can help you articulate your skills during the interview.
✨Demonstrate Empathy and Organisation
Be ready to discuss how you handle sensitive situations, especially when dealing with vulnerable individuals. Share specific instances where you've shown empathy and how you stay organised while managing multiple tasks, as this is vital for a Field Agent.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
