Field Agent

Field Agent

Saint Albans Full-Time 27500 - 38500 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Conduct doorstep visits, communicate with clients, and promote company services.
  • Company: Growing company with a strong team of over one hundred officers.
  • Benefits: £33,000 salary, car allowance, bonuses, and a supportive work environment.
  • Why this job: Make a real difference while developing your communication and conflict resolution skills.
  • Qualifications: Organised, empathetic, and excellent at communication; driving license required.
  • Other info: Field-based role with opportunities for personal growth and development.

The predicted salary is between 27500 - 38500 £ per year.

Job Description

Field Agent\\n\\nSt Albans & surrounding\\n\\nMon-Fri- 37.5hrs p/w\\n\\n£33,000 + car allowance and bonus\\n\\nJob Overview:\\n\\nAs the company grow and expand their portfolio, they are looking to further increase their team of over one hundred officers across the country to meet client demand and maintain exceptionally high service standards to their clients.\\n\\nOur client is currently seeking Field Agents to join their team. As a Field Agent, you will be responsible for conducting doorstep field visits, communicating with clients, and promoting company services. This role requires excellent communication skills and the ability to analyse and interpret data effectively.\\n\\nSKILLS AND EXPERIENCE\\n\\n * Prospective applicants must be highly organised and be able to follow procedures\\n\\n * Must have an open approach and good work ethic to accommodate the range of activities required by the role.\\n\\n * Good interpersonal and communication skills\\n\\n * Ability to stay calm under pressure\\n\\n * Ability to show empathy- this is critical given that we many encounter members of the public who are experiencing difficulties and may be vulnerable\\n\\n * Adept at conflict resolution.\\n\\nKEY RESPONSIBILITIES AND DUTIES\\n\\nThe role of a Field Agent is to act as a representative of the company to deliver a range of services that are required by the various utility companies.

The main duties which are required is the face to face attendance to residential and commercial properties on behalf of different utility clients to undertake the following activities connected to their utility supply.\\nData Capture. E.g. verification of customer details, Meter Reads, Vulnerability assessments etc.\\nProvision of documentation to secure payment of arrears.\\nExecution of Warrants to secure payment / access to deliver resolution.\\n\\nThis role is field based and all applicants are required to hold a full clean driving license and their own motor vehicle with adequate insurance.\\n\\nYou must not have a criminal record and will be required to undergo a DBS check (Disclosure and Barring Service) and Credit Reference Check

Field Agent employer: Sol Recruitment Ltd

As a leading employer in the St Albans area, our company offers a dynamic work environment where Field Agents can thrive. With a strong focus on employee development, we provide comprehensive training and growth opportunities, alongside competitive benefits such as a car allowance and performance bonuses. Our supportive culture encourages teamwork and empathy, ensuring that our agents are well-equipped to handle diverse client interactions while making a meaningful impact in the community.
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Contact Detail:

Sol Recruitment Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Agent

✨Tip Number 1

Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your approach during interviews and show that you're genuinely interested in being a Field Agent with them.

✨Tip Number 2

Practice your communication skills! Since you'll be interacting with clients face-to-face, role-play scenarios with friends or family. This will help you stay calm under pressure and improve your conflict resolution skills.

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which can boost your chances of landing the job.

✨Tip Number 4

Apply through our website! We want to see your application, and applying directly can sometimes give you an edge. Plus, it shows you're proactive and serious about joining our team as a Field Agent.

We think you need these skills to ace Field Agent

Excellent Communication Skills
Data Analysis
Interpersonal Skills
Organisational Skills
Conflict Resolution
Empathy
Ability to Work Under Pressure
Procedure Adherence
Customer Service
Driving License
Fieldwork Experience
Vulnerability Assessment

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Field Agent role. Highlight your communication skills, organisation, and any relevant experience that shows you can handle the responsibilities outlined in the job description.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention your empathy and conflict resolution skills, as these are key for dealing with clients in various situations.

Showcase Your Skills: In your application, be sure to showcase your ability to analyse and interpret data. Provide examples of how you've used these skills in past roles, especially if they relate to customer interactions or fieldwork.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us!

How to prepare for a job interview at Sol Recruitment Ltd

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Field Agent. Familiarise yourself with the key duties like data capture and conflict resolution. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.

✨Showcase Your Communication Skills

Since excellent communication is crucial for this position, prepare examples from your past experiences where you've effectively communicated with clients or resolved conflicts. Practising these scenarios can help you articulate your skills confidently during the interview.

✨Demonstrate Empathy and Organisation

Given the nature of the job, you'll likely encounter vulnerable individuals. Be ready to discuss how you would approach sensitive situations with empathy. Also, highlight your organisational skills by sharing how you manage your time and follow procedures in previous roles.

✨Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in the Field Agent role. This shows your enthusiasm and helps you assess if the company is the right fit for you.

Field Agent
Sol Recruitment Ltd
Location: Saint Albans

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