At a Glance
- Tasks: Welcome members, provide treatments, and ensure a clean, safe environment for recovery.
- Company: Soho House, a vibrant health club in Central London.
- Benefits: Weekly pay, team meals, discounts, and wellness plans.
- Other info: Enjoy fun team events and continuous training opportunities.
- Why this job: Join a dynamic team and make a real difference in members' wellbeing.
- Qualifications: Experience in hospitality or wellness, with a passion for customer service.
The predicted salary is between 14 - 14 £ per hour.
The Role… At Soho House, a Health Club Treatment Technician is the face of the recovery and wellbeing area, providing a warm welcome, exceptional service, and continuous support to ensure members and guests enjoy a safe, clean, and restorative environment across all treatment and recovery experiences.
What's in it for you?
- Weekly Pay
- 10% treatment commission
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (option to up to 2 additional dependents)
- Dental Plan (option to add up to 2 additional dependents)
- Birthday Day Off after 1 years' continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry‑level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Key duties…
- Welcome every member by name and guest with open arms and in a hospitable manner.
- Ensure all treatment and recovery sessions are delivered safely, following operating procedures, time limits, contraindications, and hygiene standards.
- Provide safe and correct guidance on the use of recovery and wellbeing equipment, including:
- Hyperbaric chamber
- Cryotherapy
- Photobiomodulation bed (PBM)
- Compression boots
- Encourage a positive, inclusive, and respectful workout atmosphere.
- In real time, ensure any member-related concerns, adverse reactions, or equipment issues are addressed promptly, documented, and escalated to the management team where necessary.
- Ensure all recovery and wellbeing areas are clean, sanitised, organised, and fully operational always — including equipment cleaning cycles, towel restocking, and pod/chamber resets between uses.
- Assist with booking and scheduling of recovery treatments, managing session flow, and providing clear information about services, benefits, and contraindications.
- Uphold discretion and professionalism, especially when serving VIPs and PWKs.
- Assist with booking appointments, classes, or providing information about fitness services and facilities.
What we are looking for...
- A successful Health Club Treatment Technician for Soho House will ideally have up to 2 years’ experience in a busy high‑profile venue and a natural flair for first class service.
- You’ll be reliable, friendly and happy to be a key part of the team that strives for success.
- Minimum of 2+ years’ experience in similar capacity.
- L3 Beauty/ Massage Therapist or Personal Trainer Qualification required.
- Thrive in fast‑paced, high‑volume environments and maintain calm, through quickly and effectively problem solving under pressure.
- Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests.
- Must be able to demonstrate competency as outlined in the training schedule and Club School.
- Must be able to work flexible shifts and schedules, including weekends and holidays as needed.
- Ability to take direction, work in a team environment and autonomously.
Pay Range: £14—£14 GBP
Health Club Treatment Technician - 180 House, Central London in City of Westminster employer: Sohohousecaterer
Soho House is an exceptional employer that prioritises the wellbeing and professional growth of its team members. Located in the vibrant heart of Central London, we offer a supportive work culture with competitive benefits, including weekly pay, generous discounts, and opportunities for continuous training and development. Our commitment to community engagement through paid charity days and a variety of team events fosters a positive and inclusive atmosphere, making Soho House a rewarding place to build your career in the health and wellness industry.
StudySmarter Expert Advice🤫
We think this is how you could land Health Club Treatment Technician - 180 House, Central London in City of Westminster
✨Show Your Expertise in the Gym
Get into your local fitness scene and start offering free workshops or training sessions. This not only showcases your skills but also gets your face out there. People love to connect with trainers who are active in their community!
✨Engage on Social Media
Use platforms like Instagram or TikTok to share workout tips, success stories, or transformations you’ve facilitated. Tagging your content with local fitness community hashtags can help you gain visibility and connect with potential clients or employers like Sohohousecaterer.
✨Connect with Local Gyms and Fitness Studios
Visit local gyms or fitness studios and ask if they need trainers. Many places look for trainers based on word-of-mouth, so don't hesitate to introduce yourself. If Sohohousecaterer is in your area, dropping by could be a golden opportunity!
✨Make Your Application Stand Out
When applying to places like Sohohousecaterer, consider including a personal training portfolio showcasing client testimonials, fitness plans, and your own fitness journey. This adds a personal touch and helps you stand out in the ever-crowded fitness market!
We think you need these skills to ace Health Club Treatment Technician - 180 House, Central London in City of Westminster
Some tips for your application 🫡
Demonstrate Your Knowledge of Trends:Stay ahead of the curve by mentioning any current fitness trends or methods you’ve incorporated into your training practice. If you've got experience in areas like HIIT, functional training or nutrition coaching, share that! It shows us you’re serious about your development and can adapt to meet client needs.
How to prepare for a job interview at Sohohousecaterer
✨Showcase Your Knowledge of Fitness Trends
Make sure you're clued up on the latest fitness trends and methodologies. We should be ready to discuss how your training philosophy aligns with modern practices, or how you can implement new techniques that could benefit clients at Sohohousecaterer.
✨Demonstrate Your Client Management Skills
Being a personal trainer isn’t just about knowing workouts; it’s also about how you manage and motivate clients. We should think of examples where you've developed personalised training plans or motivated clients to hit their goals, and how you can apply that at Sohohousecaterer.
✨Prepare for Practical Scenarios
Expect to encounter practical scenarios in your interview, like demonstrating an exercise or discussing how you'd help a client overcome specific challenges. We should prepare for these by practicing key exercises and thinking through our coaching cues and support strategies.
✨Get to Know Sohohousecaterer's Clientele
Since it's a full-time gig, understanding the specific clientele Sohohousecaterer caters to is key. We should look into their target demographics and think about how our experience aligns with their needs, ensuring we can hit the ground running from day one.
