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For Companies At a Glance
- Tasks: Support operations and ensure smooth running of back-of-house areas at Shoreditch House.
- Company: Join the vibrant team at Shoreditch House, a luxury hospitality venue in East London.
- Benefits: Earn £17.00 per hour, enjoy weekly pay, and exclusive staff discounts.
- Why this job: Be part of a dynamic environment with opportunities for personal and professional growth.
- Qualifications: Experience in luxury hospitality and a passion for operations and logistics.
- Other info: Enjoy team events, training programmes, and a supportive work culture.
Overview
Shoreditch House is located in East London’s Tea Building. Highlights include a gym and rooftop pool with panoramic views across the city. The house spans the fifth and sixth floors, with 26 bedrooms, a Cowshed Spa, two restaurants and a daily programme of events. The Members\’ restaurant on the fifth floor serves an all-day club menu, while the rooftop Japanese restaurant Pen Yen offers sushi, sashimi and dishes from the robata grill. The back-deck dining space on the rooftop is the new home for Maya, a Mexican-inspired dining concept bringing coastal Baja Mexican cuisine to the Shoreditch rooftop space.
Role
We are currently in search of an enthusiastic and highly organised Operations Assistant who is responsible for the operations of the back-of-house areas, working with the Operations Manager to ensure the house runs smoothly. The role includes overseeing the receiving and delivery team, CGS inventory, consumables and stock levels.
Responsibilities
- Support with BOH Dayforce tasks: forecasts, schedules, timesheets, requests, to meet deadlines and wage targets
- Support departments with consumable and CGS enquiries/orders
- Cross check orders on Adaco
- Cross check invoices on Adaco and process for payment
- Follow up on credit notes and order issues
- Keeping stock rooms secure and introducing internal ordering systems
- Ensure CGS counts are completed as per company schedule
- Follow up on CGS variances and highlights
- Complete daily walk-arounds for BOH venue
- Ensure record keeping is accurate and up to date, internal H&S checks
- Support safety and operations manager with H&S requirements; incidents, Alert 65
- Support operations manager with staff birthdays, reward and recognition
- Ensure required team trainings are attended and records maintained
- Building relationships with suppliers
- Supervising the delivery team and duties
Qualifications
- Experience in a luxury hospitality environment
- A proven interest in Operations & Logistics
- Enthusiastic, positive, can-do attitude
- Eye for detail
- Clear & effective verbal and written communication skills
- Proficient in Microsoft Office, particularly Excel and Outlook
What’s in it for you
- £17.00 per hour
- Weekly Pay
- Soho Friends Membership; Every House Membership applicable after 1 year of service
- 50% off Food & Drink, 7 days a week
- Staff Room Rate: Any Bedroom, Any House, £100 a night
- Private Health and Dental Care
- Life Assurance
- Birthday Day Off
- Up to 50% Staff Discount on Cowshed & Soho Home
- Season Ticket Loan
- In conjunction with Soho Impact, take 2 days paid per year to support a charity of your choice
- Free Counselling Sessions
- Cookhouse & House Tonic programmes for training and development
- Continuous training to develop yourself personally and professionally
- Exclusive access to benefits platform with discounts on shopping, gym memberships, holidays, insurance and more
- Team Events: fitness sessions, cinema screenings and art classes
Shoreditch House Opening Hours and nearest stations vary by day. Subject to change. Nearest stations: Shoreditch High Street, Liverpool Street, Old Street, Hoxton, Moorgate.
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Operations Assistant - Shoreditch House, East London employer: Soho House
Contact Detail:
Soho House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Assistant - Shoreditch House, East London
✨Tip Number 1
Get to know the Shoreditch House vibe! Spend some time in the area, check out the rooftop views, and maybe even grab a bite at one of the restaurants. This will help you understand the culture and show your genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might just land you a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by brushing up on your operations knowledge. Familiarise yourself with inventory management and logistics concepts. Being able to chat confidently about these topics will impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Shoreditch House family.
We think you need these skills to ace Operations Assistant - Shoreditch House, East London
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We love seeing candidates who are genuinely excited about working in a vibrant environment like Shoreditch House.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in luxury hospitality and operations. We want to see how your skills align with what we’re looking for, so don’t hold back!
Be Clear and Concise: Keep your written communication clear and to the point. We appreciate effective communication, so make sure your application is easy to read and free of jargon.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Operations Assistant role at Shoreditch House.
How to prepare for a job interview at Soho House
✨Know Your Operations
Familiarise yourself with the key responsibilities of the Operations Assistant role. Understand the importance of inventory management, stock levels, and how to support the Operations Manager. This will show your enthusiasm and readiness to contribute from day one.
✨Showcase Your Hospitality Experience
Be prepared to discuss your previous experience in luxury hospitality environments. Highlight specific examples where you demonstrated a positive attitude, attention to detail, and effective communication skills. This will help you stand out as a candidate who fits the company culture.
✨Master Microsoft Office
Since proficiency in Microsoft Office, especially Excel and Outlook, is crucial for this role, brush up on your skills. Be ready to discuss how you've used these tools in past roles to manage schedules, track inventory, or communicate effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the operations at Shoreditch House, such as how they handle supplier relationships or manage health and safety checks. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
