At a Glance
- Tasks: Welcome guests, assist with luggage, and ensure a fantastic experience at Soho House.
- Company: Join the inclusive team at Soho House, a leader in hospitality.
- Benefits: Weekly pay, team meals, discounts, health plans, and fun team events.
- Other info: Opportunities for personal and professional growth with continuous training.
- Why this job: Be part of a vibrant team and make a real impact on guest experiences.
- Qualifications: Friendly, reliable, and enjoy working in a fast-paced environment.
The predicted salary is between 15.5 - 15.5 £ per hour.
This job is with Soho House, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
We are seeking an experienced Night Porter to join our team. The role will involve ensuring our guests and members receive the best possible experience from the moment they arrive on site. You will love the direct contact with people and possess an excellent host talent. We are also looking for someone who is flexible, communicative and a good team player. On site we have small electric floats to take guests wherever they need to go and it will be your responsibility to ensure they have a great experience during their journey. A full driving licence is required for the role and due to our insurance policy you must be over 21 years of age.
As part of our Soho House team your role is to make sure that our members have an amazing experience every time. Possessing natural hospitality charm, we will give you a platform to connect, grow, have fun and make an impact.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (Option to add up to 2 additional dependents)
- Dental Plan (option to add up to additional 2 dependents)
- Birthday Day Off after 1 years continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Key duties
- Welcome guests and assist with luggage on arrival and departure
- Escort guests to rooms and provide a warm introduction to the House when required
- Support Front of House with guest requests and general assistance
- Maintain cleanliness and organisation of luggage and vehicles
- Assist with deliveries, room moves, and internal requests as needed
- Conduct regular checks of public areas, reporting any issues or hazards
- Support other departments during busy periods to ensure smooth operations
- Always represent Soho House standards, values, and service style
What we are looking for...
- A successful Night Porter at Soho House will be friendly, reliable, and enjoy being part of a team that delivers thoughtful, first-class service.
- Ideally you will have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service.
- Previous experience in a porter, hospitality, or guest-facing role is an advantage but not essential.
- Good communication skills and ability to work as part of a team.
- Reliability, punctuality, and a strong work ethic.
- Willingness to work flexible hours, including weekends and public holidays.
- Ability to handle feedback to achieve member satisfaction.
- Ability to multitask and work in a fast-paced environment.
- Ability to understand and follow written and verbal instructions.
The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences. Pay Range £15.50—£15.50 GBP.
Night Porter Soho Farmhouse employer: Soho House
Soho House is an exceptional employer that prioritises inclusivity and personal growth, offering a vibrant work culture where team members can thrive. As a Night Porter at Soho Farmhouse, you'll enjoy competitive pay, comprehensive benefits including health plans and discounts, and unique opportunities for professional development through training and engaging team events. Join us to be part of a community that values hospitality and empowers you to make a meaningful impact while enjoying the perks of working in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter Soho Farmhouse
✨Tip Number 1
Get to know the company culture! Before your interview, check out Soho House's social media and website. This will help you understand their vibe and values, so you can show how you fit right in.
✨Tip Number 2
Practice your hospitality skills! Since the Night Porter role is all about making guests feel welcome, think of examples from your past experiences where you went above and beyond for someone. Share these stories during your chat!
✨Tip Number 3
Be ready to showcase your flexibility! The job requires working various hours, so be prepared to discuss your availability and willingness to adapt. Show them you're a team player who can handle whatever comes your way.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Soho House family. Let’s get you that Night Porter gig!
We think you need these skills to ace Night Porter Soho Farmhouse
Some tips for your application 🫡
Show Your Hospitality Skills:When writing your application, make sure to highlight any experience you have in hospitality or guest-facing roles. We want to see that you have a natural flair for providing first-class service and making guests feel welcome.
Be Yourself:Let your personality shine through in your application! We’re looking for friendly and reliable team players, so don’t be afraid to show us who you are and why you’d be a great fit for our team at Soho House.
Tailor Your Application:Make sure to tailor your application to the Night Porter role specifically. Mention how your skills and experiences align with the key duties listed in the job description, like assisting guests and maintaining cleanliness.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Soho House
✨Know Your Hospitality Basics
Brush up on your hospitality knowledge before the interview. Understand what makes a great guest experience and be ready to share examples of how you've provided excellent service in the past. This will show that you’re not just familiar with the role, but passionate about it too.
✨Show Off Your Communication Skills
As a Night Porter, you'll need to communicate effectively with guests and team members. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few anecdotes that highlight your ability to handle guest requests or resolve issues smoothly.
✨Demonstrate Flexibility and Team Spirit
Soho House values teamwork and flexibility. Be prepared to discuss situations where you've worked collaboratively with others or adapted to changing circumstances. This will help convey that you're a reliable team player who can thrive in a dynamic environment.
✨Dress the Part
First impressions matter! Dress smartly for your interview to reflect the professional standards of Soho House. A neat appearance shows that you take the opportunity seriously and understand the importance of presentation in the hospitality industry.
