At a Glance
- Tasks: Drive sales and stock performance while mentoring junior team members in a dynamic retail environment.
- Company: Join Soho Home, a vibrant brand with a passion for innovative design and retail.
- Benefits: Enjoy competitive pay, health perks, discounts, and unique training opportunities.
- Other info: Participate in fun team events and enjoy a flexible work culture.
- Why this job: Make an impact in retail while developing your skills and career in a supportive team.
- Qualifications: Strong Excel skills, analytical mindset, and a passion for retail are essential.
The predicted salary is between 31500 - 38500 £ per year.
The Role..
Reporting into the Merchandising Manager, the Merchandiser will own the delivery of sales, stock, intake and profitability targets across all channels.
This role carries end-to-end responsibility for WSSI management, range planning and trading, and is expected to operate with a high degree of autonomy while guiding junior team members.
The successful candidate will be an excellent communicator with strong Excel skills, a commercial mindset, and a genuine passion for retail.
Key Responsibilities..
- Sales & Trading
- Own the running and review of trading reports to identify best and worst sellers, and lead commercial recommendations to drive sales
- Own sales demand forecasting and performance tracking against targets, proactively flagging risks and opportunities and recommending mitigating actions
- Undertake regular studio visits to assess trade, and feedback insight to the wider team
- Analyse sales data, identify trends and make actionable recommendations to optimise range performance
- Supply & Supplier management
- Build and maintain supplier production forecasts, at fabric, material and product level with the objective of reducing supplier lead times
- Monitor fabric availability/levels across the supply base to ensure optimal production lead times and minimising fabric liability
- Develop strong supplier relationships through regular meetings and proactive communication.
- Range Building
- Build and own range building documents, option counts and sales and stock plans.
- Own range planning, ensuring the product range is commercially balanced, free from gaps or duplication, and aligned to brand strategy.
- Discontinuation and life cycle management
- Collaboration & Supplier Relations
- Work closely with the Buying and Product Development teams to ensure future product ranges are commercially strong and reflect market trends
- Build and maintain supplier production forecasts with the aim of reducing lead times
- Team & People
- Deputise for Merchandising Manager as required
- Manage and mentor junior team members, including Junior Merchandisers and Assistant Merchandisers
Skills, Knowledge and Experience required..
- Advanced in Microsoft Excel
- Strong analytical, organisational and planning skills
- Excellent verbal and written communication skills
- Ability to build effective working relationships internally and externally
- Commercially minded with an ability to identify trends and translate data into actionable recommendations
- Problem-solving ability: able to identify and resolve issues related to stock, sales, or other merchandising challenges
- Ability to work well under pressure and manage multiple priorities in a fast-paced environment
- Experience managing or mentoring junior team members is desirable
Benefits…
Soho House offers competitive compensation packages that feature global benefits and perks.
Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career.
- Annual Every House Membership
- 50% off Food & Drink, 7 days a week
- Staff Room Rates
- Private Health and Dental Care
- Weekly Pay
- Life Assurance
- Up to 50% Staff Discount on Cowshed & Soho Home
- In Office Dog Policy on Fridays
- Season Ticket Loan
- Christmas Office Closure
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Merchandiser, Soho Home in London employer: Soho House
Soho House in Manchester is an exceptional employer, offering a vibrant work culture where creativity and service excellence thrive. With benefits like weekly pay, health plans, and ongoing training opportunities, employees are encouraged to grow their skills and advance their careers while enjoying the unique atmosphere of one of the city's most stylish venues.
StudySmarter Expert Advice🤫
We think this is how you could land Merchandiser, Soho Home in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Soho House, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Soho House!
We think you need these skills to ace Merchandiser, Soho Home in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Soho House, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Soho House and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Soho House that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Soho House
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
