At a Glance
- Tasks: Support the Merchandising Team in driving sales and managing stock across various channels.
- Company: Join Soho Home, a vibrant and growing business with a dynamic team culture.
- Benefits: Enjoy competitive pay, 50% off food, health perks, and exciting team events.
- Other info: Gain valuable experience and training to boost your career in a creative industry.
- Why this job: Be part of a fast-paced environment where your contributions directly impact sales and customer satisfaction.
- Qualifications: Strong organisational skills and a passion for retail and merchandising.
The predicted salary is between 31500 - 38500 £ per year.
The Role..
To assist the Merchandising Team drive sales and manage stocks in a multi-channel, covering Retail space, Ecommerce platforms, Internal and Wholesale sales channels.
To provide strong administrative skills, meet deadlines, take on ad hoc tasks and support the merchandising team in a fast paced, exciting and growing business.
To use organisational skills, logic and analysis to meet the demands of this busy department.
Key Accountabilities..
- Purchase order & Supplier Management
- Raising and recording purchase orders
- Container planning
- Managing open purchase orders and invoices
- Monitor and manage intake dates with suppliers, communicating issues with the wider team
- Work alongside the Logistics teams to ensure intake is delivered on time and in line with intake plans
- Planning intercompany transfer orders/replenishment to the US
- Stock and allocation management
- Raising retail store allocations
- Liaising with retail store teams and undertaking store visits when required to ensure that we are delivering to expectations ·
- Assist with managing ringfencing and stockholding for all sales channels ·
- Monitor retail site stock levels, ensuring the right stock is in the right place at the right time
- Raising sales orders for internal departments
- Liaising with Merchandising Team, NPD Team, Finance and Logistics where necessary to ensure smooth stock flow in and out of the business ·
- Maintaining inventory records and receipt of deliveries into warehouse
- Trade/Reporting
- Assist in updating trade reports
- Stock management through Retail system
- Maintain inventory records as required on retail system
- Assist with regular and adhoc reporting
- Assist in updating line cards and forecasting documents
- Commercial awareness
- To have an excellent understanding of the target customer and emerging trends.
- To understand, prioritise and work to critical dates and deadlines in both the planning and trading process
- To consistently deliver excellent standards of customer service, to be pro-active in seeking customer feedback from all business channels.
Benefits…
Soho House offers competitive compensation packages that feature global benefits and perks.
Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career.
- Soho Friends Membership
- 50% off Food & Drink, 7 days a week
- Staff Room Rates
- Private Health and Dental Care
- Weekly Pay
- Life Assurance
- Up to 50% Staff Discount on Cowshed & Soho Home
- In Office Dog Policy on Fridays
- Season Ticket Loan
- Christmas Office Closure
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Merchandise Admin Assistant, Soho Home in London employer: Soho House
Soho House is an exceptional employer that prioritises the wellbeing and development of its team members, offering a vibrant work culture where creativity and collaboration thrive. As a Teeny Assistant at Soho Farmhouse, you will enjoy competitive pay, comprehensive benefits including health plans and discounts, and unique opportunities for personal and professional growth through continuous training and engaging team events. With a focus on creating a fun and safe environment for children, you'll be part of a dedicated team that values your contributions and supports your career journey.
StudySmarter Expert Advice🤫
We think this is how you could land Merchandise Admin Assistant, Soho Home in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Soho House, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Soho House!
We think you need these skills to ace Merchandise Admin Assistant, Soho Home in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Soho House, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Soho House and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Soho House that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Soho House
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
