At a Glance
- Tasks: Lead a team of Infrastructure Engineers and manage exciting projects in a dynamic environment.
- Company: Join Soho House, a global brand known for its vibrant culture and innovative approach.
- Benefits: Enjoy competitive pay, health perks, flexible work, and unique training opportunities.
- Other info: Be part of a fun team with monthly events and a commitment to personal growth.
- Why this job: Make a real impact on infrastructure while developing your leadership skills.
- Qualifications: Strong leadership and technical skills in networking, server, and cloud environments required.
The predicted salary is between 70000 - 90000 £ per year.
The Role…
The Infrastructure Engineering Manager will be responsible for the management of a team of Infrastructure Engineers (network, server and cloud combined) and management of supplier relationships alongside the Group Head of Infrastructure.
The global Infrastructure team at Soho House is responsible for designing, building, deploying and maintaining the network and security Infrastructure for Soho House and its associated fascia’s (Soho Restaurants, Soho Works, Retail, The Ned, Scorpios, The Line, The Saguaro and Soho House & Co overall).
This is a management role and requires a mix of technical knowledge, team management, project management and reporting experience.
The role will be based at the London Support Office (180 Strand, Temple, London WC2R 1EA) with a minimum of 4 days on site; reporting directly to the Group Head of Infrastructure and Cyber Security with whom they will work with to ensure we keep a high security and Infrastructure posture throughout all Soho House & Co entities, properties and systems.
The role will be roughly 50% business as usual and 50% project based.
Responsibilities..
- Resource/vendor management for Infrastructure contractors and agencies
- Ensure Infrastructure projects are delivered successfully, on time and on-budget by all Infrastructure engineers, contractors and agencies
- Line Management for Infrastructure Engineers
- Working with an Infrastructure project manager; ensure progress of all Infrastructure projects are clearly documented and communicated to stakeholders
- Review, approve and cross charge invoices for Infrastructure contractors, agencies and suppliers (Hardware, software/licensing and professional services)
- Make technical decisions and resolve technical blockers for various projects and issues with Infrastructure engineers, contractors and agencies
- Be technically knowledgeable across various parts of Infrastructure (network, server, cloud, security) whom engineers, contractors and agencies could look up to
• Where appropriately permitting; get involved with and assist
- Putting together network bill of materials and scoping of new house openings and refurbishments projects
- Configuration and maintenance of Infrastructure (network, server, cloud, security)
- Carrying out projects including implementing of new network, server, cloud and security tools/functionality globally without disrupting business operations
- Remediate vulnerabilities for all internal and external facing networks
- Facilitate remediation of internal and external vulnerabilities with third parties where applicable
- Ensure new and existing Infrastructure is documented
- Ensure handover of new Infrastructure to in-house team and third-party managed service providers
- Ensure third-party managed service providers and internal Infrastructure resources are managing Infrastructure support according to their responsibilities and SLAs
- Ensure third-party managed service providers have appropriate knowledge to support our Infrastructure and in case there is a lack; upskilling happens by providing knowledge internally available to us
- Research, test, procure and implementation of new technologies and products to meet business requirements and improve way of working
- Ensure administration work including change requests, updating and managing Infrastructure/security support tickets are carried out
- Carry out due diligence on third party works carried out to ensure all Infrastructure and security requirements are met (Resilience, best practises and security)
- Co-ordinate quarterly on-site visits to review Infrastructure
Required Technical Skills..
- Extensive Experience working with Networking, Server and Cloud
- As much of the following vendor skills/experience as possible required:
- SSE: Netskope - Secure Web Gateway/Zero Trust Network Access/Cloud Firewall
- NGFW: Palo Alto Networks – Firewalls/Panorama
- SD-WAN: Aruba Edge Connect (Formally Silver Peak)
- Aruba Central
- Switching/Routing: HPE/Aruba AOS-CX, HPE/Aruba AOS-S, Cisco
- Wireless: Aruba AOS-8, Aruba AOS-10/Ruckus
- NAC: Aruba Clear Pass
- Microsoft Windows Server 2012-2025 OS, Applications, Features and Roles
- SQL, IIS, Active Directory (All Components), Power Shell
- Azure, Office365, Entra ID
- VMWare ESXI
- RHEL KVM
- Mobile Device Management
- End Point Management
- Anti-Virus
- SQL, IIS
Required Experience..
- Strong leadership skills, with experience training and developing a team
- Good stakeholder management
- Great/Quick troubleshooting thought process
- Strong verbal and written communication skills
- High attention to detail
- Security design principle conscious
- Experience working with large scale (80+ site) MPLS/VPLS/SD-WAN Networks
- Experience working in large scale, complex routing protocol configuration network environments
- Experience working with Data Centres (covering multiple regions)
- Experience working with Cloud Environments (covering multiple regions)
- Experience working with SSO/SCIM/OATH/SAML (Okta, ADFS and Azure AD)
- Experience working in an environment where a change control process needs to be followed
- Able to work under pressure and to tight deadlines in a fast-paced environment
- Ability to look at current environments and recommend better ways of working
- Flexible schedule
- Ability to travel internationally
Benefits…
Soho House offers competitive compensation packages that feature global benefits and perks.
Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career.
- Annual Every House Membership
- 50% off Food & Drink, 7 days a week
- Staff Room Rates
- Private Health and Dental Care
- Weekly Pay
- Life Assurance
- Up to 50% Staff Discount on Cowshed & Soho Home
- In Office Dog Policy on Fridays
- Season Ticket Loan
- Christmas Office Closure
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Infrastructure Engineering Manager in London employer: Soho House
Soho House in Manchester is an exceptional employer, offering a vibrant work culture where creativity and service excellence thrive. With benefits like weekly pay, health plans, and ongoing training opportunities, employees are encouraged to grow their skills and advance their careers while enjoying the unique atmosphere of one of the city's most stylish venues.
StudySmarter Expert Advice🤫
We think this is how you could land Infrastructure Engineering Manager in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Soho House values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Soho House might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Soho House!
✨Direct Apply to Soho House
Let's not forget to apply directly through the Soho House website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Infrastructure Engineering Manager in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Soho House.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Soho House. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Soho House
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
