At a Glance
- Tasks: Lead AI-driven insights to boost trade performance and shape strategic decisions.
- Company: Join Soho House, a dynamic leader in hospitality and commercial finance.
- Benefits: Enjoy competitive pay, health perks, and unique training opportunities.
- Other info: Be part of a culture that values growth, innovation, and community engagement.
- Why this job: Make a real impact with cutting-edge analytics in a vibrant environment.
- Qualifications: Proven experience in analytics and leadership within complex businesses.
The predicted salary is between 63000 - 77000 £ per year.
The Group Insight & Analysis Director is a new senior leadership role created as part of Soho House's Commercial Finance transformation, established to sit at the forefront of AI-enabled applications within Commercial Finance. The role establishes a dedicated, specialist insight and analytics capability, moving Commercial Finance away from transactional reporting and towards forward-looking, AI-enabled insight that drives trade performance and shapes decisions across Membership, Food & Beverage, Rooms, Health & Wellbeing and strategic space planning. This is a value- and growth-oriented role. The Director will drive trade initiatives through forward-looking insight, and will own and manage key, critical projects across the business — including pricing, cost management and other growth plans — supporting initiatives such as labour scheduling projects and trade-driving programmes.
Through a constant cadence of daily and weekly insight, the Director will hold the business to account for performance, ensuring decisions are grounded in evidence and focused on value creation. The role also supports both Operational FP&A and Group FP&A with budgeting and forecasting, providing the site-level insight needed for operational execution. Leading a dedicated team of senior insight and analytics professionals, the Director will work in close partnership with the Digital and Data Science teams — including our data scientist(s) — to embed AI-enabled analytics, automation and advanced data modelling into how Soho House understands its Members and drives commercial performance. The role is instrumental in shaping data architecture and insight capability in collaboration with Digital, rather than duplicating it within Finance.
Key Responsibilities:
- Drive trade-driving initiatives across the business, providing forward-looking insight that identifies and unlocks commercial value and growth opportunities.
- Own and manage key, critical cross-business projects — including pricing, cost management and other growth plans — ensuring insight-led, value-oriented decision-making.
- Support operational and commercial projects such as labour scheduling initiatives and trade-driving programmes, providing analytical rigour and commercial challenge.
- Conduct rigorous trend analysis and forward-looking insight across trade and commercial performance, working hand-in-hand with strategic operators and business leaders to generate clear recommendations and identify areas for improvement.
- Own a constant cadence of daily and weekly performance insight, holding the business to account for delivery against trade and commercial performance targets.
FP&A Partnering & Site Insight:
- Support Group FP&A with budgeting and forecasting, providing site and business-level insight that strengthens the accuracy and quality of the Group Budget & Forecast and R&O process.
- Support Operational FP&A with budgeting and forecasting, providing detailed site insight to inform trade and operational planning.
- Own site-level insight for operational execution, ensuring analysis translates into practical, actionable recommendations that support delivery on the ground.
Commercial Insight & Analytics:
- Lead dedicated, specialist insight and analysis across Membership (Houses, Soho One, CWH and Friends), providing forward-looking recommendations at site, regional and Group level.
- Own commercial analysis of Food & Beverage performance, including menu engineering, pricing strategy and gross margin mix.
- Lead pricing, optimisation and analytics for Rooms, supporting revenue management and yield decisions across the House portfolio.
- Provide dedicated insight and analysis to the Health & Wellbeing business, informing performance and growth decisions.
Strategic Projects & Insight Reporting:
- Lead financial and commercial analysis for Strategic Projects, including space planning, to support long-term portfolio decisions.
- Own Group Insight Reporting, ensuring senior stakeholders and the C-Suite receive clear, forward-looking analysis rather than retrospective reporting.
AI-Enabled Analytics & Data Partnership:
- Sit at the forefront of AI-enabled applications within Commercial Finance, identifying, piloting and scaling new AI tools and technologies ahead of wider adoption across the business.
- Partner closely with the Digital and Data Science teams — including working directly with our data scientist(s) — to shape data architecture, advanced analytics and AI-enabled insight capability across the business.
- Champion the use of AI and automation to eliminate manual analysis, accelerate insight generation and deepen the quality and speed of commercial recommendations.
- Lead the development of AI-enabled, self-service dashboards and analytics tools that give operational and commercial leaders faster, more consistent access to insight.
- Ensure Commercial Finance shapes data architecture and insight capability in true partnership with Digital and Data Science, rather than recreating capability within Finance.
Strategic & Cross-Functional Leadership:
- Act as key business partner to Digital, Procurement and the C-Suite, representing Insight & Analysis in Trade, Membership and Communications forums.
- Lead and develop a dedicated team of senior insight and analytics professionals, building specialist capability across core business areas.
- Represent Insight & Analysis in senior leadership and governance forums, championing a decision-led, insight-driven culture across the business.
Key Skills & Experience:
- Extensive experience in senior insight, analytics or commercial finance leadership roles within complex, multi-site consumer or hospitality businesses.
- Proven track record driving trade performance through forward-looking insight, with experience managing critical, cross-functional growth projects such as pricing, cost management and labour scheduling.
- Experience supporting FP&A budgeting and forecasting cycles (both Group and Operational) with site-level commercial insight, translating trade and operational data into planning inputs.
- Proven track record building and leading specialist insight/analytics teams that partner effectively with Digital, Data Science and Technology functions.
- Deep expertise in commercial analytics across membership, F&B and rooms/revenue management, including pricing, mix and margin analysis.
- Hands-on experience embedding AI-enabled analytics, automation and predictive/advanced modelling into commercial decision-making, ideally gained working directly alongside data scientists or a data science function, with a track record of piloting new AI tools ahead of the wider business.
- Experience operating a fast-paced, daily/weekly insight and reporting cadence, holding operational and commercial teams to account for performance.
- Strong trend analysis and forward-looking insight skills, with a track record of partnering directly with strategic operators and senior business leaders to shape recommendations and identify areas for improvement.
- Strong data visualisation and insight communication skills, able to translate complex analysis into clear, actionable recommendations for the C-Suite.
- Commercially astute, with the ability to influence senior stakeholders without direct authority.
- Qualified Accountant or equivalent analytical/data qualification, with strong technical grounding and leadership presence.
Key Competencies:
- Strategic Leadership: Ability to shape and execute an insight and analytics strategy that aligns with business growth and commercial performance.
- Value & Growth Orientation: Relentless focus on driving commercial value and growth, holding the business to account through daily and weekly insight.
- Data & AI Fluency: Confident partnering with data scientists and digital teams to translate advanced analytics and AI capability into commercial insight, staying at the forefront of AI-enabled applications.
- Stakeholder Influence: Exceptional communication and collaboration skills across senior leadership, Digital, Data Science and operational teams.
- Commercial Acumen: Strong understanding of membership, F&B and rooms performance drivers, translating data into value-adding recommendations.
- Trend & Forward-Looking Analysis: Skilled in identifying trends and forward-looking insight, working hand-in-hand with operators and business leaders to shape recommendations and areas for improvement.
- Change Management: Experience embedding new, technology and AI-enabled ways of working across a finance or analytics function.
- Operational Agility: Comfortable navigating ambiguity and driving results in a fast-paced, evolving global business.
Benefits:
- Soho House offers competitive compensation packages that feature global benefits and perks.
- Annual Every House Membership
- 50% off Food & Drink, 7 days a week
- Staff Room Rates
- Private Health and Dental Care
- Weekly Pay
- Life Assurance
- Up to 50% Staff Discount on Cowshed & Soho Home
- In Office Dog Policy on Fridays
- Season Ticket Loan
- Christmas Office Closure
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Group Analysis & Insight Director in London employer: Soho House
Soho House is an exceptional employer that prioritises the wellbeing and development of its team members, offering a vibrant work culture where creativity and collaboration thrive. As a Teeny Assistant at Soho Farmhouse, you will enjoy competitive pay, comprehensive benefits including health plans and discounts, and unique opportunities for personal and professional growth through continuous training and engaging team events. With a focus on creating a fun and safe environment for children, you'll be part of a dedicated team that values your contributions and supports your career journey.
StudySmarter Expert Advice🤫
We think this is how you could land Group Analysis & Insight Director in London
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Soho House!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Group Analysis & Insight Director in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Soho House, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Soho House
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Soho House’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
