At a Glance
- Tasks: Support email marketing campaigns and website content creation for a premium online experience.
- Company: Join the vibrant marketing team at Soho Home, a leader in luxury interiors.
- Benefits: Enjoy competitive pay, 50% off food, health perks, and continuous training opportunities.
- Other info: Participate in fun team events and enjoy exclusive discounts on various services.
- Why this job: Be part of a creative team driving impactful marketing in the luxury homeware sector.
- Qualifications: Experience in marketing or ecommerce, strong attention to detail, and great communication skills.
The predicted salary is between 25000 - 32000 £ per year.
The Role..
We have an exciting opportunity for an enthusiastic and detail-orientated individual to join Soho Home's growing marketing team.
In this role, you will support the planning, creation, and delivery of email marketing campaigns and website content across multiple markets.
Working closely with Ecommerce and Creative teams, you will play a key part in maintaining a premium online customer experience while driving commercial objectives.
Key Responsibilities..
- Assist with the end-to-end process of planning, creation, and deployment of email marketing campaigns and on-site content.
- Build emails in our CRM platform to exacting standards, ensuring all product information and links are correct for localised audiences.
- Support the CRM & Content Executive in building on-site content, including homepages, landing pages, editorials, and seasonal imagery refreshes.
- Work closely with the Ecommerce team to manage product featured in marketing communications, ensuring stock is available or pre-order is requested.
- Support the email and homepage sign-off process by creating and maintaining mock-ups in Figma.
Assist with the management of marketing assets and copy, as well as keeping status trackers up to date.
- Assist in testing email campaigns across devices before deployment.
- Support the CRM & Content Executive with managing the relationship between the email channel and content on-site, ensuring the customer journey between the two is seamless and coherent.
- Support with weekly campaign reporting and using Contentsquare to provide actionable insights.
- Complete regular site walks and check product in imagery and carousels is in stock across locales.
- Support with identifying website bugs and areas for improvement. Liaise with our product development team on fixes and help with testing.
- Assist with visual merchandising of the website.
- Support seasonal and ad hoc marketing projects as required.
Requirements..
Essential
- Previous experience in a marketing, CRM, content, or ecommerce support role.
- Robust understanding of online marketing and ecommerce.
- Strong attention to detail and organisational skills and able to deliver high-quality work.
- Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
- Analytical mindset and comfortable working with data.
- Strong communication skills, collaborative, and able to work in cross-department teams.
- Proficiency in Microsoft Office.
Desirable
- Previous experience using Ometria CRM.
- Previous experience using a Content Management System.
- Previous experience using design tools such as Figma.
- Basic understanding of HTML/CSS.
- Previous experience using Google Analytics and Contentsquare.
- A genuine interest in interiors, homeware, design, or luxury retail.
Benefits…
Soho House offers competitive compensation packages that feature global benefits and perks.
Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career.
- Soho Friends Membership
- 50% off Food & Drink, 7 days a week
- Staff Room Rates
- Private Health and Dental Care
- Weekly Pay
- Life Assurance
- Up to 50% Staff Discount on Cowshed & Soho Home
- In Office Dog Policy on Fridays
- Season Ticket Loan
- Christmas Office Closure
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
CRM & Content Assistant, Soho Home in London employer: Soho House
Soho House in Manchester is an exceptional employer, offering a vibrant work culture where creativity and service excellence thrive. With benefits like weekly pay, health plans, and ongoing training opportunities, employees are encouraged to grow their skills and advance their careers while enjoying the unique atmosphere of one of the city's most stylish venues.
StudySmarter Expert Advice🤫
We think this is how you could land CRM & Content Assistant, Soho Home in London
✨Dive into Marketing Meetups
Get yourself to local marketing meetups and networking events. These are gold mines for entry-level folks like us to meet industry pros and learn what skills are hot right now. Plus, you never know who might be looking for someone like you to hire—make those connections count!
✨Start a Personal Project
Why not kick off a blog or a social media account where you can showcase your marketing skills? Share insights, strategies, or even trends you spot. This not only lets potential employers see what you can do but also helps you build a portfolio that's all your own!
✨Engage in Online Marketing Communities
Join online platforms like LinkedIn Groups or Reddit communities focused on marketing. Engage in conversations, ask questions, and share your thoughts on industry trends. This visibility can lead to recommendations or even job notices that aren’t widely advertised!
✨Keep an Eye on Creative Internships
Look out for internships on company websites, especially those like Soho House who value fresh perspectives. Many companies offer entry-level roles as a stepping stone, so apply through their careers page and embrace the chance to shine!
We think you need these skills to ace CRM & Content Assistant, Soho Home in London
Some tips for your application 🫡
Show Off Your Creativity!:In marketing and communications, creativity is key! Make sure your application showcases your unique style. Whether it’s in your CV or cover letter, use dynamic language and possibly even a personal branding statement that reflects who you are and what you can bring to Soho House.
Demonstrate Your Writing Skills:Solid writing skills are a must in this field. Include samples of your work along with your application—whether it’s blog posts, social media campaigns you’ve created, or even university projects. This not only highlights your abilities but also gives us an insight into your writing style.
Tailor Your Application:For an entry-level position, we want to see your potential and enthusiasm. Research Soho House and relate your experiences or coursework to the specific marketing strategies we use. Make it clear why you want to work with us and how you can contribute to our mission.
Don’t Skip the Personal Touch!:In your cover letter, add a few lines about why marketing and communications excite you. Personal anecdotes about experiences you've had or moments that sparked your interest in the field can show us your passion and drive. And remember, we love candidates who take the time to apply through our website!
How to prepare for a job interview at Soho House
✨Show off your creative flair!
In marketing communications, creativity is key. Make sure to prepare a portfolio showcasing any relevant projects you've worked on, whether that’s social media campaigns, design work, or interesting content you’ve created. Let your personality shine through—it's all about how you can engage an audience!
✨Brush up on your tools and trends
Familiarise yourself with common marketing tools and platforms like Hootsuite, Canva, or Google Analytics. If you know about the latest trends in digital marketing, such as influencers or content marketing strategies, you'll show you're proactive and ready to dive into the role at Soho House.
✨Demonstrate your passion for the industry
Since this is an entry-level position, don't worry about extensive experience—focus on your enthusiasm and eagerness to learn. Be prepared to talk about why you're interested in marketing communications and how it fits into your career goals. Showing this passion can really set you apart!
✨Nail that STAR technique
Many interviews in marketing communications may involve behavioural questions. Use the STAR technique (Situation, Task, Action, Result) to structure your answers and showcase your problem-solving abilities. Prepare a couple of examples related to teamwork or creative projects to illustrate your points well!
