At a Glance
- Tasks: Lead a team of Infrastructure Engineers and manage supplier relationships for Soho House.
- Company: Join Soho House, an inclusive employer committed to diversity and community.
- Benefits: Competitive pay, global perks, training opportunities, and 50% off food at all locations.
- Other info: Flexible schedule with opportunities for international travel and career growth.
- Why this job: Make a real impact on global infrastructure projects in a dynamic environment.
- Qualifications: Strong leadership skills and extensive experience in networking, server, and cloud technologies.
The predicted salary is between 60000 - 75000 £ per year.
This job is with Soho House, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
The Infrastructure Engineering Manager will be responsible for the management of a team of Infrastructure Engineers (network, server and cloud combined) and management of supplier relationships alongside the Group Head of Infrastructure. The global Infrastructure team at Soho House is responsible for designing, building, deploying and maintaining the network and security Infrastructure for Soho House and its associated fascia’s (Soho Restaurants, Soho Works, Retail, The Ned, Scorpios, The Line, The Saguaro and Soho House) reporting directly to the Group Head of Infrastructure and Cyber Security.
Key Responsibilities:
- Ensure progress of all Infrastructure projects are clearly documented and communicated to stakeholders.
- Review, approve and cross charge invoices for Infrastructure contractors, agencies and suppliers (Hardware, software/licensing and professional services).
- Make technical decisions and resolve technical blockers for various projects and issues with Infrastructure engineers, contractors and agencies.
- Be technically knowledgeable across various parts of Infrastructure (network, server, cloud, security).
- Get involved with and assist in putting together network bill of materials and scoping of new house openings and refurbishments projects.
- Configuration and maintenance of Infrastructure (network, server, cloud, security).
- Carry out projects including implementing of new network, server, cloud and security tools/functionality globally without disrupting business operations.
- Remediate vulnerabilities for all internal and external facing networks.
- Facilitate remediation of internal and external vulnerabilities with third parties where applicable.
- Ensure new and existing Infrastructure is documented.
- Ensure handover of new Infrastructure to in-house team and third-party managed service providers.
- Ensure third-party managed service providers and internal Infrastructure resources are managing Infrastructure support according to their responsibilities and SLAs.
- Research, test, procure and implement new technologies and products to meet business requirements and improve way of working.
- Ensure administration work including change requests, updating and managing Infrastructure/security support tickets are carried out.
- Carry out due diligence on third party works carried out to ensure all Infrastructure and security requirements are met (Resilience, best practices and security).
- Co-ordinate quarterly on-site visits to review Infrastructure.
Required Technical Skills:
- Extensive experience working with Networking, Server and Cloud.
- Vendor skills/experience required: SSE: Netskope - Secure Web Gateway/Zero Trust Network Access/Cloud Firewall; NGFW: Palo Alto Networks – Firewalls/Panorama; SD-WAN: Aruba EdgeConnect (Formally Silver Peak); Switching/Routing: HPE/Aruba AOS-CX, HPE/Aruba AOS-S, Cisco; Wireless: Aruba AOS-8, Aruba AOS-10/Ruckus; NAC: Aruba ClearPass; Microsoft Windows Server 2012-2025 OS, Applications, Features and Roles; SQL, IIS, Active Directory (All Components), PowerShell; Azure, Office365, Entra ID; VMWare ESXI; RHEL; KVM; Mobile Device Management; EndPoint Management; Anti-Virus.
Required Experience:
- Strong leadership skills, with experience training and developing a team.
- Good stakeholder management.
- Great/Quick troubleshooting thought process.
- Strong verbal and written communication skills.
- High attention to detail.
- Security design principle conscious.
- Experience working with large scale (80+ site) MPLS/VPLS/SD-WAN Networks.
- Experience working in large scale, complex routing protocol configuration network environments.
- Experience working with Data Centres (covering multiple regions).
- Experience working with Cloud Environments (covering multiple regions).
- Experience working with SSO/SCIM/OATH/SAML (Okta, ADFS and Azure AD).
- Experience working in an environment where a change control process needs to be followed.
- Able to work under pressure and to tight deadlines in a fast-paced environment.
- Ability to look at current environments and recommend better ways of working.
- Flexible schedule.
- Ability to travel internationally.
Benefits:
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career. Annual Every House Membership 50% off Food.
Infrastructure Engineering Manager employer: Soho House
Soho House is an exceptional employer that champions inclusivity and diversity, making it a fantastic place for professionals to thrive. With a strong focus on employee growth, the company offers comprehensive training programmes and competitive compensation packages, alongside unique perks such as an annual membership and generous discounts. The collaborative work culture fosters innovation and allows team members to engage in exciting projects across a global network of venues, ensuring a rewarding and dynamic career experience.
StudySmarter Expert Advice🤫
We think this is how you could land Infrastructure Engineering Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Soho House. You never know who might give you a heads-up about an opportunity or refer you directly.
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills and understanding the latest trends in infrastructure management. We recommend practising common interview questions and scenarios that relate to the role of an Infrastructure Engineering Manager.
✨Tip Number 3
Showcase your leadership experience! Be ready to discuss how you've developed teams and managed projects in the past. Use specific examples that highlight your ability to lead and innovate in complex environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Soho House team.
We think you need these skills to ace Infrastructure Engineering Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Infrastructure Engineering Manager role. Highlight your experience with networking, server, and cloud technologies, and don’t forget to showcase your leadership skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs at Soho House. Keep it engaging and personal – we love a bit of personality!
Showcase Your Technical Skills:In your application, be sure to highlight your technical expertise, especially with the specific tools and technologies mentioned in the job description. We’re looking for someone who can hit the ground running, so let us know what you’ve got!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining the Soho House family!
How to prepare for a job interview at Soho House
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of networking, server, and cloud technologies. Be prepared to discuss specific tools like Netskope, Palo Alto Networks, and Azure. The interviewers will want to see that you can not only talk the talk but also walk the walk when it comes to technical decisions.
✨Showcase Your Leadership Skills
As an Infrastructure Engineering Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've trained and developed teams in the past. Think about situations where you resolved conflicts or motivated your team to achieve goals, as these stories will resonate well with the interviewers.
✨Communicate Clearly and Effectively
Strong verbal and written communication skills are crucial for this role. Practice explaining complex technical concepts in simple terms, as you may need to communicate with stakeholders who aren't as tech-savvy. Clear communication can set you apart from other candidates.
✨Be Ready for Scenario-Based Questions
Expect to face scenario-based questions that assess your troubleshooting thought process and decision-making skills. Prepare by thinking through potential challenges you might encounter in managing infrastructure projects and how you would address them. This will show your ability to think critically under pressure.
