At a Glance
- Tasks: Supervise housekeeping team to maintain high cleanliness standards and support staff training.
- Company: Join Soho House, a vibrant and inclusive workplace with a focus on community.
- Benefits: Weekly pay, team meals, discounts, health plans, and unique training opportunities.
- Other info: Enjoy fun team events and the chance to make a positive impact.
- Why this job: Be part of a dynamic team that values excellence and personal growth.
- Qualifications: Experience in housekeeping supervision and a passion for exceptional service.
The predicted salary is between 25000 - 30000 £ per year.
This job is with Soho House, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
The Role… At Soho House, as a Housekeeping Supervisor you will oversee the daily operations of the housekeeping team to ensure the highest standards of cleanliness, presentation, and service across all guest-facing and back-of-house areas. You will play a critical role in maintaining the premium environment expected by our members and guests, while supporting, training, and motivating your team.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (Option to add up to 2 additional dependents)
- Dental Plan (option to add up to additional 2 dependents)
- Birthday Day Off after 1 years continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Key duties…
- Supervise and coordinate housekeeping staff to ensure all areas (rooms, public spaces, offices, and staff areas) are cleaned and maintained to high standards.
- Conduct daily inspections and audits of guest areas, restrooms, lounges, and event spaces, addressing any deficiencies immediately.
- Support training and onboarding of new team members, ensuring they understand club standards, procedures, and safety expectations.
- Create and adjust daily work schedules and task lists based on occupancy, events, and business levels.
- Liaise with front of house, events, and maintenance teams to ensure smooth operations and prompt response to member needs.
- Monitor housekeeping stock levels (e.g. cleaning supplies, linen, amenities) and assist with inventory control.
- Enforce health, hygiene, and safety regulations, and ensure compliance with COSHH and manual handling practices.
- Address member or guest feedback regarding cleanliness or housekeeping promptly and professionally.
- Lead by example, promoting a positive team environment and strong work ethic.
What we are looking for...
A successful Housekeeping Supervisor for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.
- 2–3 years’ experience in a housekeeping supervisory or senior attendant role, ideally within luxury hospitality or private clubs
- Strong understanding of cleaning techniques, guest service, and back-of-house procedures
- Experience leading and motivating a team in a fast-paced environment
- Excellent communication, time management, and organisational skills
- Detail-oriented with a proactive approach to problem solving
- Working knowledge of housekeeping systems or software is a plus
Housekeeping Supervisor - Soho Farmhouse employer: Soho House
Soho House is an exceptional employer that prioritises inclusivity and employee well-being, offering a vibrant work culture where team members are supported through continuous training and development opportunities. Located at the picturesque Soho Farmhouse, employees enjoy a range of benefits including weekly pay, generous discounts, and unique team events, all while contributing to a premium guest experience in a dynamic environment. With a commitment to personal growth and community support, Soho House stands out as a rewarding place to build a fulfilling career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor - Soho Farmhouse
✨Tip Number 1
Network like a pro! Connect with people in the hospitality industry, especially those who work at Soho House or similar venues. Attend events, join online groups, and don’t be shy to reach out for informational chats. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got experience in housekeeping or supervisory roles, make sure to highlight that in conversations. Share specific examples of how you’ve led teams or improved cleanliness standards. This will help you stand out as a candidate who can hit the ground running.
✨Tip Number 3
Prepare for interviews by researching Soho House’s values and culture. Think about how your experience aligns with their commitment to high standards and team support. Being able to articulate this connection will show you’re not just looking for any job, but that you genuinely want to be part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Soho House family. So, get your application in and let’s make it happen!
We think you need these skills to ace Housekeeping Supervisor - Soho Farmhouse
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Housekeeping Supervisor role. Highlight any relevant experience in luxury hospitality or team leadership, as this will show us you’re a great fit for the position.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about housekeeping and how your experience aligns with our values at Soho House. Keep it friendly and professional!
Showcase Your Team Spirit:Since we value teamwork, make sure to mention any experiences where you’ve successfully led or motivated a team. We want to see how you can contribute to our positive work environment!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Soho House
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of housekeeping standards and procedures. Familiarise yourself with the specific expectations at Soho House, as well as any relevant cleaning techniques and safety regulations. This will show that you're serious about the role and ready to hit the ground running.
✨Showcase Your Leadership Skills
As a Housekeeping Supervisor, you'll need to lead and motivate your team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to create a positive work environment and how you’ve trained new staff members in the past.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling guest complaints or managing a busy shift. Think through how you would respond to these scenarios, focusing on your problem-solving skills and ability to maintain high standards under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
