At a Glance
- Tasks: Keep our hotel sparkling clean and assist guests with their requests.
- Company: Join the vibrant Soho House community known for its unique culture.
- Benefits: Enjoy competitive pay, health benefits, and free meals while on duty.
- Other info: Opportunities for career growth and fun team events await you!
- Why this job: Be part of a dynamic team and make a real difference in guest experiences.
- Qualifications: Basic communication skills and a flexible schedule are essential.
The predicted salary is between 22000 - 26000 £ per year.
The Housekeeping House Attendant is responsible for cleaning the public areas of the hotel, stocking linen rooms and storage areas with clean linens, picking-up and delivering guest request items and giving assistance to Housekeepers in moving heavy objects in guest rooms and other duties assigned by the Housekeeping Manager.
Main Duties
- Keeps all guest corridors neat, vacuumed and dusted.
- Makes sure mirrors, furniture, floors, ashtrays, elevators and doors are clean and mark-free.
- Keeps all service elevator landings, stairwells and linen storage rooms clean by sweeping, mopping and dusting the areas.
- Moves racks of clean Rooms linen to Guest Room floors.
- Stocks Linen Storage Rooms and Armoires daily with supplies and amenities.
- Empties trash and dirty linen from guest room floors.
- Picks up and delivers guest request items on a timely basis such as irons, ironing boards, cribs and roll-aways.
- Is in charge of the stocking and inventory of linen storage closets and armoires.
- Removes all linen and trash from the room.
- Cleaning of bathrooms and disinfecting.
- Reporting of any defects in a guest room and/or throughout the hotel.
- Assists Housekeepers as required.
- Helps move beds and furniture, turns mattresses, removes or hangs sheers and drapes including high dusting all the rooms.
- Understanding and knowledge of property amenities.
- Assisting guests as needed.
- Performs other duties as assigned by supervisor/manager.
Required Skills/Qualifications
- Basic verbal communication skills.
- Flexible schedule.
- Ability to understand and follow written and verbal instructions.
- Detail oriented.
- Ability to multitask and work in a fast-paced environment.
- Regular and reliable attendance.
Physical Requirements
- Must be able to seize, grasp, turn and hold objects with hands.
- Must be able to make periodical fast-paced movements required to go from one part of the property to others.
- Must be able to move, pull, push, carry or lift at least 30 pounds.
- Must be able to occasionally kneel, bend, crouch and climb.
- Must be able to perform physical activities such as lifting, cleaning, and stooping.
- Must be able to stand, walk, lift, and bend for long periods of time.
Why work with us...
- Soho House offers competitive compensation packages that feature global benefits and perks.
- Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
- Health Care + 401K: Full-time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match.
- Paid Time Off: Full-Time Employees have sick days + vacation days.
- Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically.
- Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability.
- Learning & Development: An extensive range of internally and externally run courses are available for all employees.
- Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, trainings and events. Available to all.
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
- Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.
House Attendant - Soho House Holloway employer: Soho House
Soho House in Manchester is an exceptional employer, offering a vibrant work culture where creativity and service excellence thrive. With benefits like weekly pay, health plans, and ongoing training opportunities, employees are encouraged to grow their skills and advance their careers while enjoying the unique atmosphere of one of the city's most stylish venues.
StudySmarter Expert Advice🤫
We think this is how you could land House Attendant - Soho House Holloway
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Soho House. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Soho House
Don't be shy about reaching out to Soho House directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace House Attendant - Soho House Holloway
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Soho House and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Soho House
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
