At a Glance
- Tasks: Lead a dynamic floor team to deliver exceptional service and create a welcoming atmosphere.
- Company: Join Soho House, a vibrant and inclusive employer in East London.
- Benefits: Weekly pay, team meals, 50% off food, private health care, and birthday off.
- Other info: Enjoy fantastic staff discounts and career growth opportunities.
- Why this job: Be part of an exciting environment where you can enhance member experiences every day.
- Qualifications: Experience in hospitality and strong leadership skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
This job is with Soho House, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
The Role… At Soho House, the Floor Manager is responsible for maintaining the food and beverage operation in conjunction with the General Manager and management team. As the Floor Manager, your primary responsibility is to manage a floor team to deliver a successful and efficient service whilst upholding Soho House service standards and creating an approachable yet elevated atmosphere for members, guests and staff. You’ll ensure that members have an enjoyable experience and deliver excellent service from initial greeting, taking orders, making recommendations and paying of the bill.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Every House Membership
- 50% off Food
- Any Bedroom, Any House, $100 a night
- Private Health and Dental Care
- Life Assurance
- Day off on your birthday
- Up to 50% Staff Discount on Cowshed
Floor Manager - Shoreditch House, East London employer: Soho House
Soho House is an exceptional employer that prioritises inclusivity and employee well-being, offering a vibrant work culture in the heart of East London. As a Floor Manager, you will benefit from competitive weekly pay, comprehensive health care, and unique perks such as a complimentary House Membership and generous discounts on food and accommodation. With a focus on personal growth and a supportive team environment, Soho House provides an ideal setting for those seeking a rewarding career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Manager - Shoreditch House, East London
✨Tip Number 1
Network like a pro! Connect with people in the industry, especially those already working at Soho House. Attend events or join online groups where you can meet potential colleagues and learn more about the company culture.
✨Tip Number 2
Show off your personality! When you get to the interview stage, let your authentic self shine through. Soho House values an approachable atmosphere, so don’t be afraid to show your passion for hospitality and how you can contribute to their vibe.
✨Tip Number 3
Prepare for situational questions! Think about scenarios you might face as a Floor Manager and how you’d handle them. This will show that you’re ready to tackle challenges head-on and maintain the high service standards they expect.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Soho House family.
We think you need these skills to ace Floor Manager - Shoreditch House, East London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about your passion for hospitality and what makes you a great fit for the Floor Manager role.
Tailor Your CV:Make sure to tailor your CV specifically for the Floor Manager position at Soho House. Highlight relevant experience in managing teams and delivering excellent service. We love seeing how your past roles have prepared you for this opportunity!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures it gets to the right people. Plus, it shows you’re serious about joining the team at Soho House!
How to prepare for a job interview at Soho House
✨Know the Company Culture
Soho House prides itself on being an inclusive and vibrant environment. Make sure you research their values and understand what it means to create an approachable yet elevated atmosphere. This will help you align your answers with their expectations.
✨Showcase Your Leadership Skills
As a Floor Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on how you motivated staff and ensured excellent service. Be ready to discuss specific situations where you resolved conflicts or improved team performance.
✨Demonstrate Your Service Excellence
Since the role revolves around delivering exceptional service, think of times when you went above and beyond for customers. Share these stories during your interview to illustrate your commitment to service standards and member satisfaction.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how they measure success in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
