At a Glance
- Tasks: Oversee and deliver high-quality events at Soho House, ensuring exceptional experiences for members and guests.
- Company: Join Soho House, an inclusive employer with a vibrant culture and commitment to diversity.
- Benefits: Weekly pay, team meals, 50% off food and drink, private health care, and birthday day off.
- Other info: Enjoy continuous training, team events, and the chance to support charities with paid time off.
- Why this job: Be part of a dynamic team creating memorable events while developing your skills in a fun environment.
- Qualifications: 2+ years in event operations, strong customer service skills, and ability to thrive under pressure.
The predicted salary is between 36400 - 36400 £ per year.
This job is with Soho House, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
The Role… At Soho House, the Events Operations Supervisor is responsible for delivering seamless, high-quality events that reflect the standards and style of our private members club. Working closely with the Events Manager and wider operations team, you will oversee the setup, execution, and breakdown of all events, including private dining, club programming, corporate functions, and social gatherings, ensuring an exceptional experience for both members and guests.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Every House Membership
- 50% off Food & Drink, 7 days a week
- Staff Room Rate; Any Bedroom, Any House, $100 a night
- Private Health and Dental Care
- Life Assurance
- Day off on your birthday
- Up to 50% Staff Discount on Cowshed Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse House Tonic: Our Cookhouse House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Key duties…
- Drive exceptional service standards by developing and refining systems that enhance the experience for members, guests, and staff.
- Collaborate across departments to ensure every guest interaction is seamless, aligned with brand expectations, and delivered with consistency.
- Ensure event spaces are prepared according to floor plans, event briefs, and brand standards.
- Brief and lead front-of-house and back-of-house teams during events to ensure seamless coordination.
- Liaise with the Events Manager, Kitchen, Bar, AV, and housekeeping teams to execute event requirements.
- Oversee staffing plans, ensuring correct numbers and roles are allocated per event.
- Maintain a strong presence throughout events, supporting guest service and team efficiency.
- Conduct post-event breakdowns, stock checks, and cleanliness checks with relevant departments.
- Report feedback, incident logs, and event performance to Events Manager.
- Uphold all health and safety, fire safety, and food hygiene protocols during all event operations.
What we are looking for...
- Minimum of 2+ years’ experience in similar capacity.
- Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure.
- Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests.
- Must be able to demonstrate competency as outlined in the training schedule and Club School.
- Must be able to work flexible shifts and schedules, including weekends and holidays as needed.
- Ability to take direction, work in a team environment and autonomously.
The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences. Pay Range £17.50 - £17.50 GBP.
Events Operations Supervisor - Soho Farmhouse employer: Soho House
Soho House in Manchester is an exceptional employer, offering a vibrant work culture where creativity and service excellence thrive. With benefits like weekly pay, health plans, and ongoing training opportunities, employees are encouraged to grow their skills and advance their careers while enjoying the unique atmosphere of one of the city's most stylish venues.
