At a Glance
- Tasks: Deliver exceptional service, take orders, and create memorable dining experiences for guests.
- Company: Join the vibrant team at Soho House, known for its stylish atmosphere.
- Benefits: Weekly pay, team meals, 50% discount on food, and health plans.
- Other info: Enjoy team events, continuous training, and opportunities to support charities.
- Why this job: Be part of a dynamic environment where your service skills shine and grow.
- Qualifications: 2-3 years in high-end dining, with a passion for customer service.
The predicted salary is between 24960 - 30000 £ per year.
At Soho House, a Waiter plays an essential role in delivering refined, attentive, and personalised service to our members and guests. Working closely with the floor and kitchen teams, you are responsible for ensuring a smooth dining experience while reflecting the Club's standards of professionalism, discretion, and excellence.
Responsibilities
- Warmly greet members, introduce menus, and ensure immediate engagement upon seating.
- Take accurate food and drink orders, accommodating any allergies or dietary needs.
- Deliver a seamless service by coordinating with kitchen and bar staff, ensuring timely and correct order delivery.
- Provide knowledgeable recommendations on menu items, including food and drink pairings.
- Maintain exceptional table service – topping up water, wine, and beverages proactively throughout the member's stay.
- Ensure a pristine environment, including setting up and resetting tables and maintaining cleanliness at all times.
- Handle member requests and special accommodations with flexibility to create memorable, personalised experiences.
- Support seamless payment through card, the Soho House App, or House Pay.
- Uphold discretion and professionalism, especially when serving VIPs and PWKs.
- Contribute to team success, attending briefings, tastings, and assisting colleagues where needed.
- Ensure members have an enjoyable experience, delivering excellent service from initial greeting through payments.
Qualifications
- 2-3 years in a similar high‑end dining environment.
- Thrives in fast‑paced, high‑volume environments, maintaining calm while quickly and effectively solving problems under pressure.
- Hospitable, approachable, passionate about customer service, and respectful towards colleagues and guests.
- Demonstrates competency as outlined in the training schedule and Club School.
- Works flexible shifts and schedules, including weekends and holidays as needed.
- Takes direction, works well in a team environment, and can act autonomously.
Benefits
- Weekly pay.
- Team meal while on shift, prepared by our chefs.
- Soho Friends membership.
- 50% team discount on food and drink, 7 days a week.
- Staff room rates.
- Health cash plan (option to up to 2 additional dependents).
- Dental plan (option to add up to 2 additional dependents).
- Birthday day off after 1 year of continuous service.
- Up to 50% staff discount on Cowshed Soho Home.
- In conjunction with Soho Impact, two paid days a year to support a chosen charity.
- Free counseling sessions.
- Cookhouse House Tonic – unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally.
- Team events: from fitness sessions to cinema screenings and art classes, each month.
Waiter/ Waitress - Cecconi's Shoreditch, East London in City of Westminster employer: Soho House
Soho House is an exceptional employer, offering a vibrant work culture that prioritises personal and professional growth for its team members. Located in the heart of East London, our Waiters and Waitresses enjoy a range of benefits including weekly pay, generous discounts, and unique training opportunities, all while being part of a dynamic environment that values hospitality and teamwork. With a commitment to employee well-being and community engagement, we ensure that every team member feels valued and inspired to deliver outstanding service.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/ Waitress - Cecconi's Shoreditch, East London in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Soho House. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Soho House
Don't be shy about reaching out to Soho House directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Waiter/ Waitress - Cecconi's Shoreditch, East London in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Soho House and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Soho House
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
