At a Glance
- Tasks: Deliver exceptional service, ensuring a smooth dining experience for members and guests.
- Company: Join the vibrant team at Soho House, known for its upscale atmosphere.
- Benefits: Weekly pay, team meals, discounts, health plans, and unique training opportunities.
- Other info: Enjoy team events and continuous personal and professional development.
- Why this job: Be part of a dynamic environment where your service makes a real difference.
- Qualifications: Experience in high-end dining and a passion for customer service.
The predicted salary is between 24000 - 27000 £ per year.
At Soho House, a Waiter plays an essential role in delivering refined, attentive, and personalised service to our members and guests. Working closely with the floor and kitchen teams, you are responsible for ensuring a smooth dining experience while reflecting the Club's standards of professionalism, discretion, and excellence.
Responsibilities
- Warmly greet members, introduce menus, and ensure immediate engagement upon seating.
- Take accurate food and drink orders, accommodating any allergies or dietary needs.
- Deliver a seamless service by coordinating with kitchen and bar staff, ensuring timely and correct order delivery.
- Provide knowledgeable recommendations on menu items, including food and drink pairings.
- Maintain exceptional table service – topping up water, wine, and beverages proactively throughout the member's stay.
- Ensure a pristine environment, including setting up and resetting tables and maintaining cleanliness at all times.
- Handle member requests and special accommodations with flexibility to create memorable, personalised experiences.
- Support seamless payment through card, the Soho House App, or House Pay.
- Uphold discretion and professionalism, especially when serving VIPs and PWKs.
- Contribute to team success, attending briefings, tastings, and assisting colleagues where needed.
- Ensure members have an enjoyable experience, delivering excellent service from initial greeting through payments.
Qualifications
- 2-3 years in a similar high‑end dining environment.
- Thrives in fast‑paced, high‑volume environments, maintaining calm while quickly and effectively solving problems under pressure.
- Hospitable, approachable, passionate about customer service, and respectful towards colleagues and guests.
- Demonstrates competency as outlined in the training schedule and Club School.
- Works flexible shifts and schedules, including weekends and holidays as needed.
- Takes direction, works well in a team environment, and can act autonomously.
Benefits
- Weekly pay.
- Team meal while on shift, prepared by our chefs.
- Soho Friends membership.
- 50% team discount on food and drink, 7 days a week.
- Staff room rates.
- Health cash plan (option to up to 2 additional dependents).
- Dental plan (option to add up to 2 additional dependents).
- Birthday day off after 1 year of continuous service.
- Up to 50% staff discount on Cowshed Soho Home.
- In conjunction with Soho Impact, two paid days a year to support a chosen charity.
- Free counseling sessions.
- Cookhouse House Tonic – unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally.
- Team events: from fitness sessions to cinema screenings and art classes, each month.
Seasonal Waiter/ Waitress - White City House, West London in City of Westminster employer: Soho House
Soho House is an exceptional employer that prioritises a vibrant and inclusive work culture, offering its Seasonal Waiters and Waitresses in West London not only competitive weekly pay but also a range of unique benefits such as a Soho Friends membership and generous discounts on food and drink. With a strong emphasis on personal and professional growth, employees enjoy continuous training opportunities, team events, and the chance to contribute to meaningful charitable initiatives, making it a rewarding place to build a career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Waiter/ Waitress - White City House, West London in City of Westminster
✨Get in Early: Embrace the Seasonal Rush
In hospitality, seasonal hiring can be a bit of a frenzy, so make sure you’re applying early. Keep an eye on when local businesses like cafés and restaurants ramp up for holiday seasons or summer rushes. We can help you stay ahead by tracking application windows—don’t miss out!
✨Join Local Hospitality Groups
Tap into local hospitality communities online or through social media. Groups on Facebook or platforms like MeetUp can be goldmines for seasonal job opportunities. Engage with these communities—join discussions, share your eagerness, and you could snag a gig before it’s even advertised!
✨Show Your Face: Walk-Ins Matter
In hospitality, nothing beats a good ol' walk-in. Visit local establishments and introduce yourself. Bring along a flashy CV and maybe even drop a line about why you’re keen to work there. Sometimes just chatting with the manager can score you an interview on the spot!
✨Use Seasonal Hiring Platforms
Look for platforms that specialise in seasonal positions in the hospitality sector. Websites dedicated to summer jobs or Festival employment can offer unique roles that align with your interests. Don't forget to apply through our website too—companies like Soho House are constantly looking for enthusiastic seasonal workers like you!
We think you need these skills to ace Seasonal Waiter/ Waitress - White City House, West London in City of Westminster
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service game, your customer service skills are your bread and butter. Make sure your CV highlights any relevant experience you have in restaurants, cafés, or similar environments, emphasizing your ability to handle busy situations and provide excellent service.
Seasonal Availability is Key:Since this is a seasonal role, we're looking for candidates who are flexible with their availability. In your cover letter, mention specific times you’re available during the season and any previous seasonal positions you’ve held. This helps us see you as a perfect fit for this temporary gig!
Culinary Knowledge Can Set You Apart:If you have any culinary certifications or training, be sure to feature them prominently in your application. Knowing your way around a kitchen or having food safety certifications could give you an edge over other candidates when applying for a role at Soho House.
Make It Personal:When applying through our website, use your cover letter to share why you’re passionate about working with Soho House. Draw on any personal experiences you have in the hospitality scene and how they inspired you to apply for this seasonal role. We love a personal touch!
How to prepare for a job interview at Soho House
✨Know Your Menu Inside Out
With a seasonal role in hospitality-food-service, it’s super important to familiarise yourself with the menu. Be ready to chat about your favourite dishes, special ingredients, and any dietary considerations people might have. This shows you're passionate and prepared to provide excellent service right from the start!
✨Brush Up on Your Customer Service Skills
In hospitality, customer service can make or break the experience. Think of scenarios where you've gone the extra mile for a guest, or how you've handled challenges with a smile. Prepare a few stories that highlight your ability to connect with customers, solve problems, and create a welcoming atmosphere.
✨Flexibility is Key
Seasonal roles often require us to be flexible with our hours and responsibilities. During the interview, be prepared to discuss your availability and willingness to adapt. Highlighting your ability to jump into different roles, whether it’s serving or kitchen support, can really set you apart.
✨Showcase Your Team Spirit
Hospitality thrives on teamwork, especially in busy seasons. Prepare to share experiences where you collaborated with colleagues to create a seamless experience for guests. If you've got any examples where you helped to lift team morale during busy shifts, mention them! It’s all about showing that you can contribute positively to the work environment.
