Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional service and create memorable dining experiences for our members.
- Company: Join the vibrant team at Soho House in East London.
- Benefits: Weekly pay, team meals, 50% discount on food & drink, and health plans.
- Why this job: Be part of a dynamic environment with opportunities for personal and professional growth.
- Qualifications: Experience in high-end dining and a passion for customer service.
- Other info: Enjoy fun team events and continuous training to enhance your skills.
The predicted salary is between 11 - 16 £ per hour.
At Soho House, a Waiter plays an essential role in delivering refined, attentive, and personalised service to our members and guests. Working closely with the floor and kitchen teams, you are responsible for ensuring a smooth dining experience while reflecting the Club's standards of professionalism, discretion, and excellence.
Your main responsibility is to ensure that members have an enjoyable experience. You will deliver excellent service from initial greeting, taking orders, making recommendations and paying of the bill.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (option to up to 2 additional dependents)
- Dental Plan (option to add up to 2 additional dependents)
- Birthday Day Off after 1 years' continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Key duties:
- Warmly greet members, introduce menus, and ensure immediate engagement upon seating.
- Take accurate food and drink orders, accommodating any allergies or dietary needs.
- Deliver a seamless service by coordinating with kitchen and bar staff, ensuring timely and correct order delivery.
- Provide knowledgeable recommendations on menu items, including food and drink pairings.
- Maintain exceptional table service—top up water, wine, and beverages proactively throughout the member's stay.
- Ensure a pristine environment, including setting up and resetting tables, and maintaining cleanliness at all times.
- Handle member requests and special accommodations with flexibility to create memorable, personalized experiences.
- Support seamless payment through card, the Soho House App, or House Pay.
- Uphold discretion and professionalism, especially when serving VIPs and PWKs.
- Contribute to team success, attending briefings, tastings, and assisting colleagues where needed.
What we are looking for:
- 2–3 years in a similar high-end dining environment.
- Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure.
- Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests.
- Must be able to demonstrate competency as outlined in the training schedule and Club School.
- Must be able to work flexible shifts and schedules, including weekends and holidays as needed.
- Ability to take direction, work in a team environment and autonomously.
Waiter/Waitress- Shoreditch House, East London employer: Soho House Via Caterer
Contact Detail:
Soho House Via Caterer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress- Shoreditch House, East London
✨Tip Number 1
Get to know the venue! Before your interview, pop into Shoreditch House and soak up the atmosphere. Familiarise yourself with the menu and the vibe so you can chat about it during your interview. It shows you're genuinely interested and ready to hit the ground running!
✨Tip Number 2
Practice your people skills! As a waiter or waitress, you'll be interacting with members all day long. Role-play with a friend or family member to nail down your greeting, order-taking, and how to handle tricky situations. The more comfortable you are, the better you'll shine in the real deal!
✨Tip Number 3
Show off your passion for service! During your interview, share stories about times you've gone above and beyond for customers. Whether it's a memorable dining experience you created or a time you handled a difficult situation with grace, let them see your dedication to excellent service.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a chance to showcase your personality in your application. So, don’t hesitate—get your application in and let’s make some magic happen together!
We think you need these skills to ace Waiter/Waitress- Shoreditch House, East London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your experience. A touch of warmth and enthusiasm can make a big difference in how we perceive your application.
Tailor Your Experience: Make sure to highlight your relevant experience in high-end dining environments. We love seeing how your past roles have prepared you for this position, so be specific about your skills and achievements that align with what we're looking for.
Be Professional Yet Approachable: While we appreciate a friendly tone, remember to maintain professionalism in your application. Use clear language and avoid slang, but don’t be afraid to show your approachable side—after all, hospitality is key!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Soho House Via Caterer
✨Know the Menu Inside Out
Familiarise yourself with the menu before the interview. Understand the dishes, ingredients, and any potential allergens. This will not only impress your interviewers but also show that you're genuinely interested in providing excellent service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you went above and beyond for a customer. Highlight how you handled difficult situations or made someone's dining experience memorable. This is crucial for a role that revolves around personalised service.
✨Practice Your Communication
Since you'll be working closely with both guests and kitchen staff, practice clear and confident communication. You might even want to role-play common scenarios with a friend to get comfortable with taking orders and making recommendations.
✨Dress to Impress
First impressions matter! Dress smartly and appropriately for the interview. A polished appearance reflects your professionalism and respect for the establishment's standards, which is key in a high-end dining environment.
