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- Tasks: Lead the dining experience, ensuring exceptional service and guiding the waitstaff team.
- Company: Join the vibrant Soho House team in Central London.
- Benefits: Weekly pay, team meals, 50% discount on food & drink, and health plans.
- Why this job: Be part of a dynamic environment where you can grow and make memorable experiences.
- Qualifications: 2-3 years in high-end dining with supervisory experience and strong leadership skills.
- Other info: Enjoy fun team events and continuous training to enhance your career.
The predicted salary is between 30000 - 42000 £ per year.
At Soho House, a Head Waiter plays an essential role in delivering exceptional dining experiences for our members and guests. Working closely with the Restaurant Manager and Front of House team, you will oversee service operations on the floor, ensure staff are well-guided and professional, and maintain the high standards that reflect the identity of the club.
Your main responsibility is to ensure that members have an enjoyable experience. You will deliver excellent service from initial greeting, taking orders, making recommendations and paying of the bill.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (option to up to 2 additional dependents)
- Dental Plan (option to add up to 2 additional dependents)
- Birthday Day Off after 1 years' continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Key duties:
- Warmly greet members, introduce menus, and ensure immediate engagement upon seating.
- Take accurate food and drink orders, accommodating any allergies or dietary needs.
- Deliver a seamless service by coordinating with kitchen and bar staff, ensuring timely and correct order delivery.
- Provide knowledgeable recommendations on menu items, including food and drink pairings.
- Maintain exceptional table service—top up water, wine, and beverages proactively throughout the member's stay.
- Ensure a pristine environment, including setting up and resetting tables, and maintaining cleanliness at all times.
- Handle member requests and special accommodations with flexibility to create memorable, personalized experiences.
- Support seamless payment through card, the Soho House App, or House Pay.
- Uphold discretion and professionalism, especially when serving VIPs and PWKs.
- Lead and supervise the daily service on the restaurant floor, ensuring seamless and elevated guest experiences.
- Support and motivate the waitstaff team, offering training, coaching, and consistent feedback.
What we are looking for:
- 2–3 years in a similar high-end dining environment, with experience in a supervisory or senior waiter position
- Excellent food and beverage knowledge, including wine service
- Strong interpersonal and leadership skills with a hands-on approach
- Confident, polished, and professional demeanour
- Exceptional communication and organisational skills
- Familiarity with POS systems and reservation software
Head Waiter/ Waitress - 180 House, Central London employer: Soho House Via Caterer
Contact Detail:
Soho House Via Caterer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter/ Waitress - 180 House, Central London
✨Tip Number 1
Network like a pro! Get chatting with folks in the industry, whether it's at events or online. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show up in style! When you go for interviews, dress to impress and bring your A-game. A polished appearance and confident attitude can make all the difference in leaving a lasting impression.
✨Tip Number 3
Practice makes perfect! Before your interview, rehearse common questions and think about how your experience aligns with what they're looking for. This will help you articulate your skills and show you're the right fit.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the team at Soho House.
We think you need these skills to ace Head Waiter/ Waitress - 180 House, Central London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your experience. Use a friendly tone and share a bit about why you love the hospitality industry.
Tailor Your Experience: Make sure to highlight your relevant experience in high-end dining environments. We’re looking for specific examples of how you've delivered exceptional service or led a team, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps to convey your skills and experiences effectively.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Soho House Via Caterer
✨Know the Menu Inside Out
Familiarise yourself with the menu and drink offerings at Soho House. Be prepared to discuss your favourite dishes and suggest pairings, as this shows your passion for food and beverage, which is crucial for a Head Waiter.
✨Showcase Your Leadership Skills
Since the role involves supervising the waitstaff team, be ready to share examples of how you've successfully led a team in the past. Highlight any training or coaching experiences you've had, as this will demonstrate your capability to motivate others.
✨Practice Your Communication
Exceptional communication is key in this role. During the interview, practice clear and confident responses. You might even want to role-play scenarios where you greet guests or handle special requests to showcase your interpersonal skills.
✨Demonstrate Flexibility and Problem-Solving
Be prepared to discuss how you've handled challenging situations in previous roles. Whether it’s accommodating dietary needs or managing VIP requests, showing that you can think on your feet and adapt will impress the interviewers.
