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- Tasks: Deliver exceptional service and create memorable dining experiences for our members.
- Company: Join the vibrant team at Soho House in Central London.
- Benefits: Competitive pay, flexible shifts, and a dynamic work environment.
- Why this job: Be part of a high-end dining experience and enhance your customer service skills.
- Qualifications: 2-3 years in fine dining, with a passion for hospitality and teamwork.
- Other info: Opportunity to grow in a fast-paced, stylish setting.
The predicted salary is between 13 - 16 £ per hour.
At Soho House, a Waiter plays an essential role in delivering refined, attentive, and personalised service to our members and guests. Working closely with the floor and kitchen teams, you are responsible for ensuring a smooth dining experience while reflecting the Club’s standards of professionalism, discretion, and excellence.
Your main responsibility is to ensure that members have an enjoyable experience. You will deliver excellent service from initial greeting, taking orders, making recommendations and paying of the bill.
Responsibilities- Warmly greet members, introduce menus, and ensure immediate engagement upon seating.
- Take accurate food and drink orders, accommodating any allergies or dietary needs.
- Deliver a seamless service by coordinating with kitchen and bar staff, ensuring timely and correct order delivery.
- Provide knowledgeable recommendations on menu items, including food and drink pairings.
- Maintain exceptional table service—top up water, wine, and beverages proactively throughout the member’s stay.
- Ensure a pristine environment, including setting up and resetting tables, and maintaining cleanliness at all times.
- Handle member requests and special accommodations with flexibility to create memorable, personalized experiences.
- Support seamless payment through card, the Soho House App, or House Pay.
- Uphold discretion and professionalism, especially when serving VIPs and PWKs.
- Contribute to team success, attending briefings, tastings, and assisting colleagues where needed.
- 2–3 years in a similar high-end dining environment.
- Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure.
- Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests.
- Must be able to demonstrate competency as outlined in the training schedule and Club School.
- Must be able to work flexible shifts and schedules, including weekends and holidays as needed.
- Ability to take direction, work in a team environment and autonomously.
Waiter/Waitress - Mews House Mayfair, Central London employer: Soho House via Caterer.com
Contact Detail:
Soho House via Caterer.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress - Mews House Mayfair, Central London
✨Tip Number 1
Get to know the venue! Before your interview, pop by Mews House and soak up the atmosphere. Familiarising yourself with the space and its vibe will help you connect better during your chat with the hiring team.
✨Tip Number 2
Practice your service skills! Role-play with a friend or family member to nail down your greeting, order-taking, and recommendations. The more comfortable you are, the more confident you'll come across in your interview.
✨Tip Number 3
Show off your passion for hospitality! During your interview, share stories about your previous experiences in high-end dining. Highlight how you’ve gone above and beyond for guests—this is what sets you apart!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you fresh in their minds.
We think you need these skills to ace Waiter/Waitress - Mews House Mayfair, Central London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your experience. A touch of warmth and enthusiasm can go a long way in making your application stand out.
Tailor Your Experience: Make sure to highlight your relevant experience in high-end dining environments. We’re looking for specific examples that showcase your skills in customer service, teamwork, and problem-solving under pressure. Tailoring your application to the role will show us you’re serious about joining our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for the Waiter/Waitress position at Mews House.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re keen on being part of the Soho House family. We can’t wait to hear from you!
How to prepare for a job interview at Soho House via Caterer.com
✨Know the Menu Inside Out
Familiarise yourself with the menu before the interview. Understand the ingredients, preparation methods, and potential food pairings. This will not only impress your interviewers but also show your passion for providing excellent service.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you went above and beyond for a customer. Highlight how you handled difficult situations or special requests, as this role requires a high level of hospitality and discretion.
✨Practice Your Communication
Since you'll be interacting with both guests and kitchen staff, practice clear and confident communication. Role-play common scenarios, like taking orders or making recommendations, to demonstrate your ability to engage effectively with others.
✨Dress to Impress
First impressions matter! Dress smartly and professionally for your interview. This reflects your understanding of the high-end dining environment and shows that you take the opportunity seriously.
