At a Glance
- Tasks: Deliver exceptional service, take orders, and create memorable dining experiences for our guests.
- Company: Join the vibrant team at Electric House X Speedboat Bar in West London.
- Benefits: Weekly pay, 50% discount on food & drink, and unique training opportunities.
- Other info: Enjoy fun team events and continuous personal and professional development.
- Why this job: Be part of a dynamic environment where your passion for hospitality shines.
- Qualifications: 2-3 years in high-end dining, with a knack for customer service and teamwork.
The predicted salary is between 12 - 15 £ per hour.
At Soho House, a Waiter plays an essential role in delivering refined, attentive, and personalised service to our members and guests. Working closely with the floor and kitchen teams, you are responsible for ensuring a smooth dining experience while reflecting the Club’s standards of professionalism, discretion, and excellence.
Responsibilities
- Warmly greet members, introduce menus, and ensure immediate engagement upon seating.
- Take accurate food and drink orders, accommodating any allergies or dietary needs.
- Deliver a seamless service by coordinating with kitchen and bar staff, ensuring timely and correct order delivery.
- Provide knowledgeable recommendations on menu items, including food and drink pairings.
- Maintain exceptional table service—top up water, wine, and beverages proactively throughout the member’s stay.
- Ensure a pristine environment, including setting up and resetting tables, and maintaining cleanliness at all times.
- Handle member requests and special accommodations with flexibility to create memorable, personalized experiences.
- Support seamless payment through card, the Soho House App, or House Pay.
- Uphold discretion and professionalism, especially when serving VIPs and PWKs.
- Contribute to team success, attending briefings, tastings, and assisting colleagues where needed.
Qualifications
- 2–3 years in a similar high‑end dining environment.
- Thriving in fast‑paced, high‑volume environments, maintaining calm and efficiently problem solving under pressure.
- Hospitable, approachable, passionate about customer service and respectful towards colleagues and guests.
- Demonstrated competency as outlined in the training schedule and Club School.
- Ability to work flexible shifts and schedules, including weekends and holidays as needed.
- Capacity to take direction, work in a team environment and autonomously.
Benefits and Perks
- Weekly Pay.
- Team meal while on shift prepared by our chefs.
- 50% Team discount on Food & Drink, 7 days a week.
- Staff Room Rates.
- Health Cash Plan (option to up to 2 additional dependents).
- Dental Plan (option to add up to 2 additional dependents).
- Birthday Day Off after 1 year of continuous service.
- Up to 50% Staff Discount on Cowshed & Soho Home.
- Take 2 paid days a year to support a charity of your choice.
- Free Counselling Sessions.
- Cookhouse & House Tonic program offers unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally.
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Equal Employment Opportunity
As set forth in Soho House via Caterer.com ’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
Waiter/Waitress - Electric House X Speedboat Bar, West London employer: Soho House via Caterer.com
Soho House is an exceptional employer, offering a vibrant work culture that prioritises personal and professional growth. As a Waiter/Waitress at the Electric House X Speedboat Bar in West London, you will enjoy benefits such as weekly pay, team meals, and extensive discounts, all while being part of a dynamic team that values hospitality and creativity. With opportunities for continuous training and engaging team events, you'll find a rewarding environment that fosters both individual and collective success.
Contact Details:
Soho House via Caterer.com Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/Waitress - Electric House X Speedboat Bar, West London
✨Tip Number 1
Get to know the venue! Before your interview, pop by Electric House or Speedboat Bar to soak up the atmosphere. This will help you understand their vibe and show your genuine interest in the role.
✨Tip Number 2
Practice your service skills! Whether it’s taking mock orders or recommending food pairings, brush up on your knowledge and delivery. This will help you shine during any practical assessments.
✨Tip Number 3
Network like a pro! Chat with current staff or even past employees if you can. They might share insider tips that could give you an edge in your application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Waiter/Waitress - Electric House X Speedboat Bar, West London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your experience. A touch of warmth and enthusiasm can make a big difference.
Tailor Your Application:Make sure to tailor your application to the role at Electric House X Speedboat Bar. Highlight your relevant experience in high-end dining and how it aligns with our standards of professionalism and excellence.
Be Specific About Your Skills:Don’t just list your skills—give us examples! If you've handled dietary needs or provided exceptional service under pressure, share those stories. It helps us see how you'd fit into our team.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on our radar quickly!
How to prepare for a job interview at Soho House via Caterer.com
✨Know the Menu Inside Out
Familiarise yourself with the menu before the interview. Understand the ingredients, preparation methods, and potential food pairings. This will not only impress your interviewers but also show your passion for providing knowledgeable recommendations.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience that highlight your ability to deliver exceptional customer service. Think of situations where you went above and beyond for a guest or handled a difficult situation with grace. This is key in a high-end dining environment.
✨Demonstrate Team Spirit
Soho House values teamwork, so be ready to discuss how you’ve collaborated with kitchen and floor staff in the past. Share specific instances where you supported your colleagues or contributed to a successful shift, showing that you thrive in a team setting.
✨Practice Calmness Under Pressure
Since the role involves working in fast-paced environments, prepare to discuss how you manage stress and maintain composure during busy shifts. You might even want to role-play some scenarios with a friend to practice your responses and body language.
