At a Glance
- Tasks: Deliver exceptional service and create memorable dining experiences for our members.
- Company: Join the vibrant team at Cecconi's Mayfair, part of Soho House.
- Benefits: Weekly pay, team meals, discounts, health plans, and fun team events.
- Other info: Opportunities for personal and professional development with ongoing training.
- Why this job: Be part of a dynamic environment where your service skills shine.
- Qualifications: Experience in high-end dining and a passion for customer service.
The predicted salary is between 12 - 15 £ per hour.
At Soho House, a waiter plays an essential role in delivering refined, attentive, and personalised service to our members and guests. Working closely with the floor and kitchen teams, you ensure a smooth dining experience while reflecting the Club’s standards of professionalism, discretion, and excellence.
Your main responsibility is to ensure members have an enjoyable experience. You will deliver excellent service from initial greeting, taking orders, making recommendations and paying the bill.
What's in it for you?
- Weekly Pay
- Team meal while on shift prepared by our chefs
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (option to up to 2 additional dependents)
- Dental Plan (option to add up to 2 additional dependents)
- Birthday Day Off after 1 year’s continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry‑level employment or a new opportunity to expand your career, we offer training to develop the technical and managerial skills necessary to enhance your career.
Warmly greet members, introduce menus, and ensure immediate engagement upon seating. Take accurate food and drink orders, accommodating any allergies or dietary needs. Deliver a seamless service by coordinating with kitchen and bar staff, ensuring timely and correct order delivery. Provide knowledgeable recommendations on menu items, including food and drink pairings. Maintain exceptional table service—top up water, wine, and beverages proactively throughout the member’s stay. Ensure a pristine environment, including setting up and resetting tables, and maintaining cleanliness at all times. Handle member requests and special accommodations with flexibility to create memorable, personalised experiences. Support seamless payment through card, the Soho House App, or House Pay. Uphold discretion and professionalism, especially when serving VIPs and PWKs. Contribute to team success, attending briefings, tastings, and assisting colleagues where needed.
What we are looking for
- 2–3 years in a similar high‑end dining environment.
- Thrives in fast‑paced, high‑volume environments and maintains calm, quickly and effectively problem‑solving under pressure.
- Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests.
- Must be able to demonstrate competency as outlined in the training schedule and Club School.
- Must be able to work flexible shifts and schedules, including weekends and holidays as needed.
- Ability to take direction, work in a team environment and autonomously.
As set forth in Soho House via Caterer.com’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
Waiter/ Waitress - Cecconi's Mayfair, Central London employer: Soho House via Caterer.com
Soho House is an exceptional employer, offering a vibrant work culture in the heart of Central London. With competitive pay, extensive benefits including weekly pay, team meals, and opportunities for personal and professional growth through continuous training and unique events, we prioritise our staff's well-being and development. Join us at Cecconi's Mayfair, where you can thrive in a dynamic environment while delivering outstanding service to our esteemed members and guests.
Contact Details:
Soho House via Caterer.com Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/ Waitress - Cecconi's Mayfair, Central London
✨Tip Number 1
Get to know the venue! Before your interview, pop into Cecconi's Mayfair and soak up the atmosphere. Familiarise yourself with the menu and the vibe so you can chat confidently about how you’d fit in.
✨Tip Number 2
Practice your people skills! Role-play with a friend or family member to nail that warm greeting and smooth service. Remember, it’s all about making guests feel special and at home.
✨Tip Number 3
Show off your passion for food and drink! Be ready to share your favourite dishes or drink pairings during the interview. It’ll show you’re genuinely interested in providing top-notch service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Waiter/ Waitress - Cecconi's Mayfair, Central London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your experience. A touch of warmth and enthusiasm can make a big difference.
Tailor Your Application:Make sure to tailor your application to the role at Cecconi's. Highlight your relevant experience in high-end dining and how it aligns with our standards of excellence and professionalism.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your skills and experiences without unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Soho House via Caterer.com
✨Know the Menu Inside Out
Familiarise yourself with the menu and any specials before the interview. Being able to discuss dishes, ingredients, and potential pairings shows your passion for the role and helps you stand out as a knowledgeable candidate.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional service. Think about how you handled difficult situations or went above and beyond for a guest. This will demonstrate your ability to create memorable experiences, which is key for this role.
✨Practice Your Communication
Since you'll be interacting with both guests and team members, practice clear and confident communication. Role-play common scenarios, like greeting guests or taking orders, to ensure you convey warmth and professionalism during the interview.
✨Dress to Impress
Make sure to dress smartly and appropriately for the interview. A polished appearance reflects your understanding of the high-end dining environment and shows that you take the opportunity seriously. Remember, first impressions matter!
