At a Glance
- Tasks: Manage private event bookings from start to finish, ensuring client satisfaction.
- Company: Soho House, a vibrant hospitality brand with a focus on community.
- Benefits: Weekly pay, team meals, 50% off food & drink, and private health care.
- Other info: Enjoy continuous training, fun team events, and opportunities to support charities.
- Why this job: Join a creative team and make memorable events happen for our members.
- Qualifications: 2+ years in event management, ideally in hospitality, with strong coordination skills.
The predicted salary is between 40000 - 50000 € per year.
The Role… As the Senior Events Manager, you will be responsible for the management of private event bookings from start to finish. Working with our members and guests from their initial enquiry, discussing all elements of their event, assisting them with their planning and contracts, and finalising all the details for the operational teams. Working with operational colleagues within the House and ensuring events are set up and managed properly. Ensuring clients feel supported and are happy with all aspects of their event and ensuring will be delivered to meet their expectations. You will report to the site UK Head of Events & Sales, and the site General Manager.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Every House Membership
- 50% off Food & Drink, 7 days a week
- Staff Room Rate; Any Bedroom, Any House, $100 a night
- Private Health and Dental Care
- Life Assurance
- Day off on your birthday
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to
Main Duties…
- Manage every booking from start to handing over to the operational team on the day
- Be the point of contact for all enquiries received into the house via telephone, email, and through our CRM system
- Manage the planning and all details of the event by liaising with the host on all their needs and requirements.
- Coordinate the required logistics of each event, including such elements as event times, and equipment needs, and personally liaising directly with the lead booker to ensure all questions are answered
- Collating function sheets through use of the event booking system, Tripleseat, and distributing to the relevant operational teams
- Work very closely with the rest of the Event operational team, as a strong unit, in order to create successful and memorable events whilst reaching the set event budget
- Work closely with the rest of the UK Event Management team, attending training days, sharing knowledge, and ensuring consistent processes across the UK event teams.
- Be responsible for sending weekly reports to the UK Head of Events & Sales.
- Assist with daily admin jobs assigned by the events team, i.e: send out daily function sheets, send out weekly event function packs to all departments, and update function sheets and function sheet boards.
- Confidently talk through all your events to Heads of Department in the weekly events meeting, and daily morning brief meeting, to ensure all details are understood and covered
- Keeping an eye on daily/monthly/yearly event targets to understand the financial side and the impact events have on the House
- Liaising with all UK Soho Houses that book events, to cross‑sell spaces and work towards an overall UK budget
- Assisting with front‑of‑house operational tasks such as room drops, express check‑ins and hosting
What we are looking for...
- A minimum of 2 years’ experience working in the event industry, ideally in the hospitality sector
- Experience in co‑ordinating and managing events for up to 200 guests
- Experience in using an event booking system (ideally Tripleseat)
Senior Events Manager - Soho House, London employer: Soho House via Caterer.com
Soho House is an exceptional employer that prioritises employee well-being and professional growth, offering a vibrant work culture in the heart of London. With benefits like weekly pay, generous discounts, and opportunities for continuous training, employees are supported both personally and professionally. The unique environment fosters creativity and collaboration, making it an ideal place for those passionate about delivering memorable events.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Events Manager - Soho House, London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the events industry. Attend local meetups, join online forums, or even hit up social media groups. The more people you know, the better your chances of landing that Senior Events Manager role at Soho House.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to share your past event successes. Talk about how you managed bookings, coordinated logistics, and made events memorable. We want to see your passion for creating amazing experiences!
✨Tip Number 3
Don’t forget to follow up! After any interviews or networking events, drop a quick thank-you email. It shows you’re keen and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in the Senior Events Manager position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to apply directly. So, don’t hesitate – get your application in and let’s make some unforgettable events together!
We think you need these skills to ace Senior Events Manager - Soho House, London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Events Manager role. Highlight your experience in managing events, especially in hospitality, and show how your skills align with what we’re looking for.
Showcase Your Experience:When detailing your past roles, focus on specific events you've managed, particularly those with large guest numbers. We want to see your ability to handle logistics and client communication effectively.
Be Personable:In your application, let your personality shine through! We value candidates who can connect with clients and team members alike, so don’t be afraid to show us your passion for creating memorable events.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, your application will go straight to our hiring team, and you’ll be one step closer to joining us at Soho House!
How to prepare for a job interview at Soho House via Caterer.com
✨Know Your Events Inside Out
Make sure you’re familiar with the types of events Soho House hosts. Research their past events and think about how you can contribute to making them even better. This will show your passion for the role and your understanding of what makes a successful event.
✨Master the Art of Communication
As a Senior Events Manager, communication is key. Prepare to discuss how you’ve effectively liaised with clients and operational teams in the past. Think of specific examples where your communication skills led to successful outcomes, and be ready to share those stories.
✨Showcase Your Organisational Skills
Be prepared to talk about your experience managing multiple bookings and logistics simultaneously. Bring examples of how you’ve kept everything on track, especially under pressure. Highlight any tools or systems you’ve used, like Tripleseat, to streamline your processes.
✨Demonstrate Team Spirit
Soho House values teamwork, so come ready to discuss how you’ve collaborated with others in your previous roles. Share instances where you’ve worked closely with operational teams to ensure events run smoothly, and emphasise your commitment to creating memorable experiences together.
