At a Glance
- Tasks: Deliver food and drinks, ensuring a smooth service between kitchen and front-of-house.
- Company: Join the vibrant team at Soho House, known for its unique dining experience.
- Benefits: Weekly pay, team meals, 50% discount on food & drink, and health plans.
- Other info: Enjoy fun team events and continuous training to boost your career.
- Why this job: Be part of an exciting environment where you can grow and make connections.
- Qualifications: Experience in high-end dining, strong teamwork, and excellent communication skills.
The predicted salary is between 11 - 16 £ per hour.
At Soho House, a Runner plays a vital supporting role in ensuring the smooth and efficient flow of service between the kitchen and front‑of‑house teams. As a key link in the dining experience, the Runner is responsible for delivering food and beverages promptly, maintaining cleanliness and organisation across the service areas. Your main responsibility is to assist the waiting staff and make sure members get a superior experience. You will deliver food orders from the kitchen (or drinks orders from the bar) to members’ tables, acting as a point of contact between the kitchen/bar and the floor.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (option to up to 2 additional dependents)
- Dental Plan (option to add up to 2 additional dependents)
- Birthday Day Off after 1 year’s continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
- Soho House offers competitive compensation packages that feature global benefits and perks.
Responsibilities
- Bring food/drink quickly from the kitchen/bar to its respective location in the restaurants and deliver to members.
- Maintain a spotless, pristine work environment.
- Provide service to and is accountable for an assigned section.
- Develop relationships with members to provide personalized service.
- Polish cutlery ensuring they are ready for service.
- Preparing any additions to tables in advance (preparing lemon wraps, condiments, butter portions, etc.).
- Perform opening and closing procedures including set up and breakdown of stations.
- Ensure all service equipment is handled carefully and stored correctly.
- Attend regular meetings with front and back of house teams to learn about any menu changes and specials alongside daily tastings.
What we are looking for...
- 2–3 years in a similar high‑end dining environment.
- Excellent food and beverage knowledge, including wine service.
- Strong interpersonal and teamwork skills with a hands‑on approach.
- Confident, polished, and professional demeanor.
- Exceptional communication and organisational skills.
- Familiarity with POS systems and reservation software.
The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences. We are an equal opportunity employer. We do not discriminate on the basis of any protected class under any applicable law.
Runner - High Road House, West London employer: Soho House via Caterer.com
Soho House is an exceptional employer that prioritises the well-being and development of its team members. With a vibrant work culture in West London, employees enjoy competitive pay, generous discounts, and unique training opportunities, all while being part of a supportive community that values personal growth and charitable engagement. The emphasis on continuous learning and team events fosters a dynamic environment where every Runner can thrive and contribute to delivering outstanding service.
Contact Details:
Soho House via Caterer.com Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Runner - High Road House, West London
✨Tip Number 1
Get to know the venue! Before your interview, pop by High Road House and soak up the atmosphere. Chat with staff if you can; it shows you're genuinely interested and helps you understand the vibe.
✨Tip Number 2
Practice your delivery skills! Since you'll be running food and drinks, think about how you'd present yourself while doing it. Maybe even do a mock run with friends to get comfortable with the flow.
✨Tip Number 3
Show off your teamwork! During interviews, share examples of how you've worked well with others in busy environments. Highlighting your interpersonal skills will make you stand out as a great fit for the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and perks that come with working at Soho House.
We think you need these skills to ace Runner - High Road House, West London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re genuinely excited about the Runner role and how it fits into your career journey.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in high-end dining environments. We love seeing specific examples of how you've contributed to a smooth service flow or enhanced guest experiences.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Runner position at Soho House.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Soho House via Caterer.com
✨Know the Role Inside Out
Before your interview, make sure you understand what a Runner does at Soho House. Familiarise yourself with the responsibilities listed in the job description, like delivering food and drinks promptly and maintaining cleanliness. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Team Spirit
Since teamwork is crucial in this position, be ready to share examples of how you've worked well with others in previous roles. Highlight any experiences where you’ve collaborated with kitchen or front-of-house teams to ensure smooth service. This will show that you can fit right into their dynamic.
✨Brush Up on Food and Beverage Knowledge
Having a solid understanding of food and drink, especially in a high-end dining context, is key. Be prepared to discuss your knowledge of menu items, wine service, and any relevant experiences. This will not only impress your interviewers but also show that you're serious about providing a superior experience for members.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team events, training opportunities, or how they maintain their high standards of service. This shows your genuine interest in the company and the role, making you a memorable candidate.
