Room Attendant - Redchurch Townhouse, East London

At Soho House, as a Room Attendant, you will play a key role in maintaining the cleanliness, presentation, and comfort of guest rooms and suites. With an eye for detail and a commitment to excellence, you will ensure each space meets the club’s high standards, contributing to an exceptional member and guest experience. This position is ideal for someone who takes pride in their work, enjoys working independently, and understands the importance of discretion in a luxury environment.

What’s in it for you?

• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• 50% Team discount on Food & Drink, 7 days a week
• Staff Room Rates
• Health Cash Plan (Option to add up to 2 additional dependents)
• Dental Plan (option to add up to additional 2 dependents)
• Birthday Day Off after 1 years continuous service
• Up to 50% Staff Discount on Cowshed & Soho Home
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice
• Free Counselling Sessions
• Cookhouse & House Tonic: training, events and opportunities
• Continuous training to develop yourself personally and professionally
• Team Events: fitness sessions, cinema screenings and art classes

Soho House offers competitive compensation packages with global benefits and perks. We provide training to develop the technical and managerial skills necessary to enhance your career.

Responsibilities

• Clean and service guest rooms, suites, and common areas according to club standards
• Replace linens, towels, and amenities as needed, ensuring consistency and presentation
• Check rooms for maintenance issues and report any faults or damages promptly
• Ensure guest belongings are respected and handled with care and confidentiality
• Maintain cleaning carts, equipment, and storage areas in a tidy and well-stocked condition
• Support laundry services, including sorting, folding, and transporting items when required
• Follow all safety and sanitation procedures, including use of chemicals and PPE
• Communicate guest requests, room status changes, or incidents to the Housekeeping Supervisor
• Assist with turndown service or special requests when required
• Ensure hallways, stairwells, and service areas remain clean and clutter-free

What we are looking for

• A successful Room Attendant for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service.
• You’ll be reliable, friendly and happy to be a key part of the team that strives for success.
• Previous experience in housekeeping or room attendant role preferred
• Strong attention to detail and high personal standards of cleanliness
• Ability to work efficiently and manage time independently
• Professional appearance and a respectful, positive attitude
• Basic spoken English and ability to follow verbal and written instructions