At a Glance
- Tasks: Supervise spa operations, ensuring exceptional service and a luxurious environment for guests.
- Company: Join the vibrant team at Soho House, known for its luxury and wellness focus.
- Benefits: Weekly pay, team meals, clothing allowance, and 50% off food & drink.
- Other info: Enjoy continuous training, fun team events, and opportunities to support charities.
- Why this job: Lead a passionate team and create memorable experiences in a stunning spa setting.
- Qualifications: 2-3 years in a spa supervisory role with relevant qualifications.
The predicted salary is between 30000 - 40000 € per year.
The Role… At Soho House, as the Spa Supervisor, you will support the daily operations of the spa and wellness facilities, ensuring exceptional guest service, smooth team coordination, and the highest standards of cleanliness, professionalism, and well-being. You will assist in leading the spa team, helping to maintain a calm, luxurious environment for members and guests while meeting service and financial targets.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- £20 Taxi Contribution for late shifts
- Clothing Allowance
- Every House Membership
- 50% off Food & Drink, 7 days a week
- Staff Room Rate; Any Bedroom, Any House, $100 a night
- Private Health and Dental Care
- Life Assurance
- Day off on your birthday
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Key duties…
- Supervise and support daily operations of the spa and wellness areas, ensuring efficiency, cleanliness, and member satisfaction
- Lead the spa team in delivering high-quality services including massage, facials, and body treatments, adhering to brand and treatment protocols
- Support recruitment, onboarding, and continuous training of therapists and spa attendants
- Monitor and ensure compliance with all health & safety, hygiene, and licensing standards
- Maintain spa ambience and standards across treatment rooms, relaxation areas, and changing facilities
- Assist the Spa Manager with stock control, supplier liaison, and inventory management
- Help manage guest bookings, treatment schedules, and coordination with reception
- Respond professionally to member and guest feedback or concerns
- Create efficient staff rotas, manage labour costs, and reduce unnecessary overtime to maintain operational excellence.
- Uphold and enforce standards of appearance, compliance, safety, and professionalism across the team.
What we are looking for...
- Minimum 2–3 years’ experience in a therapist or spa supervisory role
- Recognised spa, massage, or beauty therapy qualification (e.g., NVQ, ITEC, CIBTAC, CIDESCO)
- Experience working in a luxury spa, hotel, or private members club setting
- Strong leadership, coaching, and people management skills
- Excellent interpersonal and guest service skills
- Strong organisational and time management abilities
Spa Supervisor - Soho Farmhouse in Oxford employer: Soho House via Caterer.com
Soho House is an exceptional employer that prioritises employee well-being and professional growth, offering a vibrant work culture in the luxurious setting of Soho Farmhouse. With competitive compensation packages, extensive training opportunities, and unique benefits such as a clothing allowance, private health care, and paid charity days, we ensure our team members feel valued and supported while delivering outstanding service to our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Supervisor - Soho Farmhouse in Oxford
✨Tip Number 1
Network like a pro! Reach out to your connections in the spa and wellness industry. Attend events, join relevant groups, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got experience in leading teams or delivering high-quality services, make sure to highlight that in conversations. Share specific examples of how you’ve maintained standards and improved guest satisfaction.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to places you’d love to work at, like Soho Farmhouse. Express your interest and ask if they’re looking for someone with your skills.
✨Tip Number 4
Keep learning! Stay updated on the latest trends in spa treatments and wellness. Consider taking short courses or attending workshops. This not only boosts your CV but also shows potential employers that you’re committed to personal and professional growth.
We think you need these skills to ace Spa Supervisor - Soho Farmhouse in Oxford
Some tips for your application 🫡
Show Your Passion for Wellness:When writing your application, let us see your enthusiasm for the spa and wellness industry. Share any personal experiences or insights that highlight why you love this field and how it aligns with our values at Soho House.
Tailor Your CV to the Role:Make sure your CV reflects the specific skills and experiences that match the Spa Supervisor position. Highlight your leadership experience and any relevant qualifications, like NVQ or ITEC, to show us you're the perfect fit.
Be Professional Yet Approachable:While we want to see your personality shine through, remember to maintain a professional tone in your written application. Use clear language and structure your thoughts well, as this reflects the high standards we uphold at Soho House.
Apply Through Our Website:We encourage you to submit your application directly through our website. This way, you can ensure your application reaches us quickly and efficiently, and you'll be one step closer to joining our fantastic team!
How to prepare for a job interview at Soho House via Caterer.com
✨Know the Spa Inside Out
Before your interview, make sure you’re familiar with the spa's services and treatments. Research Soho House’s approach to wellness and guest experience. This will help you demonstrate your passion for the role and show that you’re genuinely interested in contributing to their luxurious environment.
✨Showcase Your Leadership Skills
As a Spa Supervisor, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching and people management skills. Be ready to discuss how you handle conflicts and motivate staff to maintain high standards.
✨Emphasise Guest Service Excellence
Soho House values exceptional guest service, so be prepared to share specific instances where you’ve gone above and beyond for guests. Highlight your interpersonal skills and how you’ve handled feedback or concerns professionally, ensuring member satisfaction.
✨Demonstrate Organisational Skills
The role requires strong organisational and time management abilities. Bring examples of how you've efficiently managed schedules, stock control, or any operational challenges in previous roles. This will show that you can maintain the smooth running of the spa while meeting financial targets.
