At a Glance
- Tasks: Lead a luxury spa experience, ensuring top-notch service and team motivation.
- Company: Soho House, a renowned luxury hospitality brand.
- Benefits: Weekly pay, clothing allowance, 50% off food & drink, and private health care.
- Other info: Enjoy fun team events and continuous personal and professional development.
- Why this job: Join a vibrant team and make a real impact in wellness and hospitality.
- Qualifications: 1-3 years in spa management and a recognised qualification in spa therapy.
The predicted salary is between 25434 - 31086 £ per year.
At Soho House, our
Assistant Spa Manager plays a key leadership role in delivering an exceptional, luxury wellbeing experience for our members and guests.
Supporting the Spa Manager, you will oversee the day-to-day operations of the spa, ensuring seamless service, commercial performance, and a highly motivated team.
This is a hands-on leadership role, balancing operational oversight with member interaction, team development, and commercial accountability.
You will be visible on the floor, setting the tone for hospitality, standards, and energy within the spa.
What's in it for you?
- Weekly Pay
- Clothing Allowance
- Every House Membership
- 50% off Food & Drink, 7 days a week
- Staff Room Rate; Any Bedroom, Any House, $100 a night
- Private Health and Dental Care
- Life Assurance
- Day off on your birthday
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to
Soho House offers competitive compensation packages that feature global benefits and perks.
Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career
- Support and inspire the spa team to deliver consistently exceptional treatments and service standards.
- Oversee daily spa operations including bookings, rota planning, therapist utilisation, and guest flow.
- Maintain a safe, clean, and fully compliant spa environment aligned with health, safety, and hygiene standards.
- Support management of the spa P&L, tracking KPIs such as treatment revenue, retail sales, utilisation, and guest satisfaction scores.
- Assist in stock control, ordering, and supplier management to maintain effective cost control.
- Drive retail performance through team training and commercial focus.
- Support recruitment, onboarding, training, and ongoing performance management of therapists and reception teams.
- Collaborate with Membership, Events, Marketing and F&B teams to create engaging wellness experiences and packages.
- Handle guest feedback and complaints professionally, ensuring swift and thoughtful resolution.
- Minimum 1–3 years’ experience in spa management within a luxury hotel, wellness retreat, or members club.
- Recognised qualification in spa therapy, wellness, or beauty therapy (e. g., CIBTAC, CIDESCO, ITEC).
- Proven leadership and operational experience, including team development and KPI delivery.
- Deep understanding of luxury guest service and premium wellness trends.
- Fluent in English, with strong written and verbal communication skills.
- IT literacy including spa booking systems, Microsoft Office, and reporting tools.
As set forth in Soho House via Caterer. com ’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
This role may include duties subject to age-related employment regulations (i. e. late- night working).
Applicants must be aged 18 or over to meet the legal minimum age requirements for this position.
Do you have the Right to Work in the UK?
What is your current notice period or available start date?
What are your salary expectations?
Have you ever been employed by Soho House & Co or any other affiliate properties?
Were you referred by a Soho House employee? If yes, please list their name below.
Do you have any family members that are currently employed by Soho House or any affiliate properties?
How did you hear about us?
I certify that the information provided in this application are truthful and correct, I acknowledge that providing false, misleading or inaccurate information is grounds for disqualification, or termination.
Do you require any adjustments or accommodations to participate fully in the interview process?
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Assistant Spa Manager - Soho Farmhouse in Oxford employer: Soho House via Caterer.com
Soho House is an exceptional employer that values its team members by providing a vibrant work culture and unique employee perks, including health plans and engaging team events. Located in Banbury, this role as a Kitchen Porter offers opportunities for personal growth and development in a fast-paced environment, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Details:
Soho House via Caterer.com Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Spa Manager - Soho Farmhouse in Oxford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Soho House via Caterer.com. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Soho House via Caterer.com
Don't be shy about reaching out to Soho House via Caterer.com directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Spa Manager - Soho Farmhouse in Oxford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Soho House via Caterer.com and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Soho House via Caterer.com
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
