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- Tasks: Deliver exceptional service and manage guest queries during overnight hours.
- Company: Renowned hospitality company known for luxury and excellence.
- Benefits: Competitive pay, perks, and a chance to work in a vibrant environment.
- Why this job: Join a luxury setting and create memorable experiences for guests.
- Qualifications: 2-3 years of front desk experience and excellent communication skills.
- Other info: Perfect opportunity for those passionate about hospitality and guest experience.
The predicted salary is between 24000 - 36000 £ per year.
A renowned hospitality company in England is looking for a Night Receptionist to deliver excellent service during overnight hours. This role is integral to providing a warm and professional welcome to guests and managing queries and requests while maintaining a calm environment.
Candidates should have 2-3 years of front desk experience, particularly in luxury settings, and outstanding communication skills. Competitive compensation packages and various perks are included.
Overnight Concierge — Luxury Club & Guest Experience employer: Soho House via Caterer.com
Contact Detail:
Soho House via Caterer.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Overnight Concierge — Luxury Club & Guest Experience
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an overnight concierge role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers, be ready to showcase your front desk experience and how you can bring that luxury touch to their guests. A confident and engaging introduction can make all the difference.
✨Tip Number 3
Stay calm under pressure! As an overnight concierge, you'll need to handle queries and requests with grace. Prepare for interviews by thinking of scenarios where you've successfully managed guest concerns, showing off your problem-solving skills.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Overnight Concierge — Luxury Club & Guest Experience
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your 2-3 years of front desk experience, especially in luxury settings. We want to see how you've delivered excellent service and created a warm atmosphere for guests.
Communicate Clearly: Outstanding communication skills are key for this role. Use clear and concise language in your application to demonstrate your ability to manage queries and requests effectively.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Night Receptionist role. We love seeing candidates who take the time to connect their skills with our needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our luxury club!
How to prepare for a job interview at Soho House via Caterer.com
✨Know the Company Inside Out
Before your interview, take some time to research the hospitality company thoroughly. Understand their values, mission, and what sets them apart in the luxury sector. This knowledge will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Showcase Your Front Desk Experience
Since they’re looking for someone with 2-3 years of front desk experience, be ready to discuss specific situations where you excelled in a similar role. Highlight any challenges you faced and how you handled them, especially in high-pressure environments. This will demonstrate your capability to maintain a calm atmosphere during overnight hours.
✨Master the Art of Communication
Outstanding communication skills are key for this role. Practice articulating your thoughts clearly and confidently. You might even want to prepare answers to common questions about guest interactions or conflict resolution. Remember, it’s not just about what you say, but how you say it!
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the company culture. This shows that you’re engaged and serious about the position. Ask about their expectations for the overnight concierge role or how they support their staff in providing excellent guest experiences.
