At a Glance
- Tasks: Welcome guests, assist with luggage, and ensure a fantastic experience at Soho Farmhouse.
- Company: Join the vibrant team at Soho House, known for its exceptional hospitality.
- Benefits: Weekly pay, team meals, discounts, health plans, and unique training opportunities.
- Other info: Enjoy team events and continuous training to boost your career.
- Why this job: Be part of a fun, dynamic environment where you can grow and make an impact.
- Qualifications: Experience in hospitality is a plus, but a positive attitude and teamwork are key.
The predicted salary is between 20000 - 28000 € per year.
We are seeking an experienced Night Porter to join our team. The role will involve ensuring guests and members receive the best possible experience from the moment they arrive on site. You will have direct contact with people, possess excellent host talent and be flexible, communicative, and a good team player. On site we have small electric floats that take guests wherever they need to go, and it will be your responsibility to ensure they enjoy a great experience during their journey.
Requirements:
- Full driving licence is required for the role and, due to our insurance policy, you must be over 21 years of age.
- Possessing natural hospitality charm, you will be given a platform to connect, grow, have fun, and make an impact as part of the Soho House team.
Responsibilities:
- Welcome guests and assist with luggage on arrivals and departures.
- Escort guests to rooms and provide a warm introduction to the House when required.
- Support Front of House with guest requests and general assistance.
- Maintain cleanliness and organisation of luggage and vehicles.
- Assist with deliveries, room moves, and internal requests as needed.
- Conduct regular checks of public areas, reporting any issues or hazards.
- Support other departments during busy periods to ensure smooth operations.
- Always represent Soho House standards, values, and service style.
Qualifications:
- Previous experience in a porter, hospitality, or guest-facing role is an advantage, but not essential.
- Good communication skills and ability to work as part of a team.
- Reliability, punctuality, and a strong work ethic.
- Willingness to work flexible hours, including weekends and public holidays.
- Ability to handle feedback to achieve member satisfaction.
- Ability to multitask and work in a fast-paced environment.
- Ability to understand and follow written and verbal instructions.
Benefits:
- Weekly pay.
- Team meal whilst on shift prepared by our chefs.
- 50% team discount on Food & Drink, 7 days a week.
- Staff room rates.
- Health cash plan (option to add up to 2 additional dependents).
- Dental plan (option to add up to 2 additional dependents).
- Birthday day off after 1 year of continuous service.
- Up to 50% staff discount on Cowshed & Soho Home.
- In conjunction with Soho Impact, 2 paid days a year to support a charity of your choice.
- Free counselling sessions.
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally.
- Team events: fitness sessions, cinema screenings, art classes, etc.
Soho House offers a competitive compensation package featuring global benefits and perks suitable for entry-level and experienced candidates alike. We offer training to develop the technical and managerial skills necessary to enhance your career.
Night Porter Soho Farmhouse employer: Soho House via Caterer.com
Soho House is an exceptional employer that prioritises the well-being and growth of its team members. With a vibrant work culture that encourages personal and professional development, employees enjoy unique benefits such as team meals, generous discounts, and opportunities for continuous training. Located in the picturesque Soho Farmhouse, staff can connect with guests in a charming environment while participating in engaging team events and community support initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter Soho Farmhouse
✨Tip Number 1
Get to know the company culture! Before your interview, check out Soho House's vibe online. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your hospitality charm! Think of a few scenarios where you can showcase your excellent communication skills and how you handle guest requests. Being personable can really set you apart from other candidates.
✨Tip Number 3
Be ready to demonstrate your flexibility! The Night Porter role requires adaptability, so come prepared with examples of how you've successfully managed multiple tasks or worked under pressure in previous jobs.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the team at Soho House. Don’t miss out on this opportunity!
We think you need these skills to ace Night Porter Soho Farmhouse
Some tips for your application 🫡
Show Your Hospitality Skills:When writing your application, make sure to highlight any previous experience in hospitality or guest-facing roles. We want to see your natural charm and how you can create a welcoming atmosphere for our guests.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, so we can easily see how you fit into our team at Soho Farmhouse.
Tailor Your Application:Make sure to customise your application for the Night Porter role. Mention specific responsibilities from the job description that excite you and how you can contribute to providing an exceptional experience for our guests.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Soho Farmhouse!
How to prepare for a job interview at Soho House via Caterer.com
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Night Porter role. Familiarise yourself with the responsibilities listed in the job description, such as assisting guests with luggage and maintaining cleanliness. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Show Off Your Hospitality Skills
Since this role is all about providing a great guest experience, think of examples from your past where you've excelled in hospitality. Be ready to share stories that highlight your communication skills, ability to multitask, and how you handle feedback. This will show that you have the natural charm they’re looking for.
✨Be Flexible and Ready to Adapt
The job requires flexibility, especially with working hours. During the interview, express your willingness to work weekends and public holidays. You might also want to mention any previous experiences where you had to adapt quickly to changing situations, which is key in a fast-paced environment like Soho Farmhouse.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what a typical night looks like for a Night Porter. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
