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- Tasks: Be the welcoming face of Soho House during the night, ensuring a smooth guest experience.
- Company: Join the vibrant team at Soho House Manchester, a leader in luxury hospitality.
- Benefits: Enjoy weekly pay, team meals, discounts, and health plans.
- Why this job: Make a real impact by creating memorable experiences for our guests.
- Qualifications: 2-3 years in front desk roles, preferably in luxury settings.
- Other info: Participate in fun team events and continuous training for personal growth.
The predicted salary is between 24000 - 36000 £ per year.
At Soho House, as the Night Receptionist, you play a key role in delivering a calm, seamless front-of-house experience during overnight hours. You are the first point of contact for members and guests, setting the tone for a warm, professional, and reassuring welcome from arrival through to departure.
Working closely with the Night Manager and overnight teams, you’ll support the smooth running of Club and accommodation operations, handling late check-ins, early departures, and guest requests with discretion, efficiency, and confidence. This role requires a strong eye for detail, excellent communication skills, and the ability to remain composed and attentive in a quieter, independent working environment.
What’s in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (Option to add up to 2 additional dependents)
- Dental Plan (option to add up to additional 2 dependents)
- Birthday Day Off after 1 year’s continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
What we are looking for…
- 2–3 years’ experience in a front desk role preferably on nights
- Experience in luxury hospitality or private members clubs
- Strong leadership and team coordination skills
- Excellent verbal and written communication
- Proficient in reservation systems (e.g., Opera, Open Table, or equivalent)
- Calm under pressure and adept at resolving issues with a guest-first mindset
Night Receptionist - Soho House Manchester employer: Soho House via Caterer.com
Contact Detail:
Soho House via Caterer.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Receptionist - Soho House Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Soho House or similar venues. A friendly chat can lead to insider info about job openings and even a referral!
✨Tip Number 2
Show off your personality during interviews! As a Night Receptionist, you’ll be the face of the place, so let your warmth and professionalism shine through. Practice common interview questions and think about how you can relate your experience to the role.
✨Tip Number 3
Be prepared for situational questions! Think about times you've handled guest requests or resolved issues calmly and efficiently. We want to see how you keep your cool under pressure, especially during those quieter night shifts.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Soho House family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Night Receptionist - Soho House Manchester
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A warm and engaging tone can set you apart, especially for a role like Night Receptionist where first impressions matter.
Tailor Your Experience: Make sure to highlight your relevant experience in luxury hospitality or front desk roles. We’re looking for specific examples that demonstrate your skills in handling guest requests and maintaining a calm environment. Don’t just list your duties; show us how you excelled in them!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured writing that’s easy to read. Use bullet points if necessary to break down your achievements and skills, making it easier for us to see why you’d be a great fit for the Night Receptionist role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position and our company culture there!
How to prepare for a job interview at Soho House via Caterer.com
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Night Receptionist role at Soho House. Familiarise yourself with the key responsibilities like handling late check-ins and guest requests. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a Night Receptionist, excellent communication is crucial. Prepare examples from your past experiences where you've effectively communicated with guests or resolved issues. This will highlight your ability to maintain a warm and professional atmosphere, even during quieter hours.
✨Demonstrate Calmness Under Pressure
Think of scenarios where you had to stay composed in challenging situations. Share these stories during your interview to illustrate your ability to handle pressure and maintain a guest-first mindset. This is especially important for a role that requires discretion and efficiency.
✨Familiarise Yourself with Reservation Systems
If you have experience with reservation systems like Opera or Open Table, be ready to discuss it. If not, do a bit of research on how these systems work. Showing that you're proactive about learning can set you apart and demonstrate your readiness for the role.
