At a Glance
- Tasks: Deliver exceptional service, take orders, and create memorable dining experiences for guests.
- Company: Join the vibrant team at Soho House, known for its stylish atmosphere.
- Benefits: Weekly pay, team meals, discounts, and unique training opportunities.
- Other info: Enjoy fun team events and continuous personal and professional development.
- Why this job: Be part of a dynamic environment where your passion for hospitality shines.
- Qualifications: Experience in high-end dining and a love for customer service.
The predicted salary is between 12 - 15 £ per hour.
At Soho House, a Waiter plays an essential role in delivering refined, attentive, and personalised service to our members and guests. Working closely with the floor and kitchen teams, you are responsible for ensuring a smooth dining experience while reflecting the Club’s standards of professionalism, discretion, and excellence.
Responsibilities
- Warmly greet members, introduce menus, and ensure immediate engagement upon seating.
- Take accurate food and drink orders, accommodating any allergies or dietary needs.
- Deliver a seamless service by coordinating with kitchen and bar staff, ensuring timely and correct order delivery.
- Provide knowledgeable recommendations on menu items, including food and drink pairings.
- Maintain exceptional table service—top up water, wine, and beverages proactively throughout the member’s stay.
- Ensure a pristine environment, including setting up and resetting tables, and maintaining cleanliness at all times.
- Handle member requests and special accommodations with flexibility to create memorable, personalized experiences.
- Support seamless payment through card, the Soho House App, or House Pay.
- Uphold discretion and professionalism, especially when serving VIPs and PWKs.
- Contribute to team success, attending briefings, tastings, and assisting colleagues where needed.
Qualifications
- 2–3 years in a similar high‑end dining environment.
- Thriving in fast‑paced, high‑volume environments, maintaining calm and efficiently problem solving under pressure.
- Hospitable, approachable, passionate about customer service and respectful towards colleagues and guests.
- Demonstrated competency as outlined in the training schedule and Club School.
- Ability to work flexible shifts and schedules, including weekends and holidays as needed.
- Capacity to take direction, work in a team environment and autonomously.
Benefits and Perks
- Weekly Pay.
- Team meal while on shift prepared by our chefs.
- 50% Team discount on Food & Drink, 7 days a week.
- Staff Room Rates.
- Health Cash Plan (option to up to 2 additional dependents).
- Dental Plan (option to add up to 2 additional dependents).
- Birthday Day Off after 1 year of continuous service.
- Up to 50% Staff Discount on Cowshed & Soho Home.
- Take 2 paid days a year to support a charity of your choice.
- Free Counselling Sessions.
- Cookhouse & House Tonic program offers unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally.
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Equal Employment Opportunity
As set forth in Soho House via Caterer.com’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
Waiter/Waitress - Electric House X Speedboat Bar, West London employer: Soho House via Caterer.com
Soho House is an exceptional employer that prioritises a vibrant work culture and employee well-being, making it an ideal place for those passionate about hospitality. Located in the heart of West London, our team enjoys competitive benefits such as weekly pay, generous discounts, and unique training opportunities, all while being part of a dynamic environment that fosters personal and professional growth. With regular team events and a commitment to community support, we ensure that every member feels valued and inspired.
Contact Details:
Soho House via Caterer.com Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/Waitress - Electric House X Speedboat Bar, West London
✨Tip Number 1
Get to know the venue! Before your interview, pop by Electric House or Speedboat Bar to soak up the atmosphere. This will help you understand the vibe and show your genuine interest in the place.
✨Tip Number 2
Practice your service skills! Whether it’s taking orders or recommending menu items, role-play with a friend to get comfortable. The more you practice, the more confident you'll be when it counts.
✨Tip Number 3
Network like a pro! Chat with current staff or regulars if you can. They might share insider tips about the interview process or what the team values most, giving you an edge.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Waiter/Waitress - Electric House X Speedboat Bar, West London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your experience. A touch of warmth and enthusiasm can make a big difference.
Tailor Your Application:Make sure to tailor your application to the role at Electric House X Speedboat Bar. Highlight your relevant experience in high-end dining and how you embody the professionalism and discretion we value.
Be Specific About Your Skills:Don’t just list your skills—give us examples! If you've handled VIP guests or managed busy shifts, share those stories. It helps us see how you can contribute to our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Soho House via Caterer.com
✨Know the Menu Inside Out
Familiarise yourself with the menu before the interview. Understand the ingredients, preparation methods, and potential food pairings. This will not only impress your interviewers but also show your passion for providing knowledgeable recommendations to guests.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you went above and beyond for a customer. Highlight how you handled difficult situations or special requests, as this role requires a high level of hospitality and discretion.
✨Practice Your Communication
Since you'll be working closely with both the kitchen and floor teams, practice clear and concise communication. You might even want to role-play common scenarios with a friend to ensure you're comfortable with taking orders and coordinating service.
✨Demonstrate Team Spirit
Soho House values teamwork, so be ready to discuss how you've contributed to team success in past roles. Share specific instances where you supported colleagues or participated in team events, showing that you're a collaborative and flexible team player.
