At a Glance
- Tasks: Deliver exceptional service and create memorable dining experiences for our members.
- Company: Join the vibrant team at Soho House, a leading hospitality brand.
- Benefits: Weekly pay, team meals, discounts, health plans, and fun team events.
- Other info: Flexible shifts with opportunities for personal and professional growth.
- Why this job: Be part of a dynamic environment while honing your customer service skills.
- Qualifications: Experience in high-end dining and a passion for hospitality.
The predicted salary is between 12 - 15 £ per hour.
Join us for the summer at Soho House! This is a seasonal role offered on a fixed-term contract through to September 2026.
The Role… At Soho House, a Waiter plays an essential role in delivering refined, attentive, and personalised service to our members and guests. Working closely with the floor and kitchen teams, you are responsible for ensuring a smooth dining experience while reflecting the Club’s standards of professionalism, discretion, and excellence.
Your main responsibility is to ensure that members have an enjoyable experience. You will deliver excellent service from initial greeting, taking orders, making recommendations and paying of the bill.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (option to up to 2 additional dependents)
- Dental Plan (option to add up to 2 additional dependents)
- Birthday Day Off after 1 years' continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry‑level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Warmly greet members, introduce menus, and ensure immediate engagement upon seating. Take accurate food and drink orders, accommodating any allergies or dietary needs. Deliver a seamless service by coordinating with kitchen and bar staff, ensuring timely and correct order delivery. Provide knowledgeable recommendations on menu items, including food and drink pairings. Maintain exceptional table service—top up water, wine, and beverages proactively throughout the member’s stay. Ensure a pristine environment, including setting up and resetting tables, and maintaining cleanliness at all times. Handle member requests and special accommodations with flexibility to create memorable, personalized experiences. Support seamless payment through card, the Soho House App, or House Pay. Uphold discretion and professionalism, especially when serving VIPs and PWKs. Contribute to team success, attending briefings, tastings, and assisting colleagues where needed.
What we are looking for…
- 2–3 years in a similar high‑end dining environment.
- Thrives in fast‑paced, high‑volume environments and maintains calm, quickly and effectively problem‑solving under pressure.
- Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests.
- Must be able to demonstrate competency as outlined in the training schedule and Club School.
- Must be able to work flexible shifts and schedules, including weekends and holidays as needed.
- Ability to take direction, work in a team environment and autonomously.
As set forth in Soho House via Caterer.com ’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
Seasonal Waiter/ Waitress - Shoreditch House, East London employer: Soho House via Caterer.com
Soho House is an exceptional employer that prioritises the well-being and development of its staff, offering a vibrant work culture in the heart of East London. With competitive weekly pay, generous discounts, and unique training opportunities through our Cookhouse & Tonic Programmes, employees can thrive both personally and professionally. The commitment to community engagement, including paid charity days, alongside fun team events, makes working at Shoreditch House a truly rewarding experience.
Contact Details:
Soho House via Caterer.com Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Waiter/ Waitress - Shoreditch House, East London
✨Tip Number 1
Get to know the venue! Before your interview, pop by Shoreditch House and soak in the atmosphere. Familiarising yourself with the space and its vibe will help you connect better during your chat with the hiring team.
✨Tip Number 2
Practice your service skills! Since this role is all about delivering top-notch service, consider role-playing with a friend. Take turns being the waiter and the guest to sharpen your order-taking and recommendation skills.
✨Tip Number 3
Show your passion for hospitality! When you get the chance to speak with the team, share your love for customer service and why you want to work at Soho House. Authentic enthusiasm can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Shoreditch House. Don’t miss out on this opportunity!
We think you need these skills to ace Seasonal Waiter/ Waitress - Shoreditch House, East London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your experience. A touch of warmth and enthusiasm can make a big difference.
Tailor Your Application:Make sure to tailor your application to the role of Seasonal Waiter/Waitress. Highlight any relevant experience in high-end dining environments and showcase your customer service skills. We love seeing how you fit into our team!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points for your experience and skills if it helps readability. We appreciate straightforwardness, especially in a fast-paced environment like ours!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Soho House via Caterer.com
✨Know the Menu Inside Out
Familiarise yourself with the menu before the interview. Understand the ingredients, preparation methods, and any special dietary options. This will not only impress your interviewers but also show your passion for providing excellent service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you handled difficult situations or made a guest's experience memorable. This is crucial for a role that focuses on personalised service.
✨Practice Your Communication
Since you'll be interacting with both guests and team members, practice clear and confident communication. Role-play common scenarios, like taking orders or making recommendations, to demonstrate your ability to engage effectively with others.
✨Dress to Impress
First impressions matter! Dress smartly and appropriately for the interview, reflecting the professionalism of the Soho House brand. This shows that you understand the importance of presentation in a high-end dining environment.
