At a Glance
- Tasks: Deliver food and drinks, ensuring a smooth dining experience for members.
- Company: Join the vibrant team at Soho House in West London.
- Benefits: Weekly pay, team meals, discounts, and unique training opportunities.
- Other info: Enjoy fun team events and continuous personal development.
- Why this job: Be part of an exciting environment and connect with diverse members.
- Qualifications: Experience in high-end dining and strong teamwork skills required.
The predicted salary is between 12 - 15 £ per hour.
- Runner - White City House, West London (FTC)
- 3 Month Fixed Term Contract
The Role
At Soho House, a
Runner plays a vital supporting role in ensuring the smooth and efficient flow of service between the kitchen and front‑of‑house teams.
As a key link in the dining experience, the Runner is responsible for delivering food and beverages promptly, maintaining cleanliness and organisation across the service areas.
Your main responsibility is to assist the waiting staff and make sure the member gets a superior experience.
You will deliver food orders from the kitchen (or drinks orders from the bar) to members’ tables, acting as a point of contact between the kitchen/bar and the floor.
Responsibilities
- Bring food/drink quickly from the kitchen/bar to its respective location in the restaurants and deliver to members.
- Maintain a spotless, pristine work environment.
- Provide service to and be accountable for an assigned section.
- Develop relationships with members to provide personalized service.
- Polish cutlery ensuring they are ready for service.
- Prepare any additions to tables in advance (preparing lemon wraps, condiments, butter portions, etc.).
- Perform opening and closing procedures including but not limited to the set‑up and break‑down of stations.
- Ensure all service equipment is handled carefully and stored correctly.
- Attend regular meetings with front and back of house teams to learn about any menu changes and specials alongside daily tastings.
Benefits
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (option to up to 2 additional dependents)
- Dental Plan (option to add up to 2 additional dependents)
- Birthday Day Off after 1 year's continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Qualifications
- 2–3 years in a similar high‑end dining environment
- Excellent food and beverage knowledge, including wine service
- Strong interpersonal and teamwork skills with a hands‑on approach
- Confident, polished, and professional demeanour
- Exceptional communication and organisational skills
- Familiarity with POS systems and reservation software
As set forth in Soho House via Caterer. com ’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
This role may include duties subject to age‑related employment regulations (i. e. late‑night working).
Applicants must be aged 18 or over to meet the legal minimum age requirements for this position.
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Runner - White City House, West London (FTC) employer: Soho House via Caterer.com
Soho House is an exceptional employer that values its team members by providing a vibrant work culture and unique employee perks, including health plans and engaging team events. Located in Banbury, this role as a Kitchen Porter offers opportunities for personal growth and development in a fast-paced environment, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Details:
Soho House via Caterer.com Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Runner - White City House, West London (FTC)
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Runner - White City House, West London (FTC)
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Soho House via Caterer.com
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Soho House via Caterer.com. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
