At a Glance
- Tasks: Keep guest rooms and common areas spotless while ensuring a luxurious experience.
- Company: Join the vibrant team at Soho House, a leader in luxury hospitality.
- Benefits: Weekly pay, team meals, discounts, health plans, and birthday day off.
- Other info: Enjoy team events, continuous training, and opportunities for personal growth.
- Why this job: Be part of a fun, dynamic team and make guests feel at home.
- Qualifications: Experience in housekeeping preferred; attention to detail is key.
The predicted salary is between 22000 - 25000 £ per year.
Location: E1 6AW
The Role… At Soho House, as a Room Attendant, you will play a key role in maintaining the cleanliness, presentation, and comfort of guest rooms and suites. With an eye for detail and a commitment to excellence, you will ensure each space meets the club’s high standards, contributing to an exceptional member and guest experience. This position is ideal for someone who takes pride in their work, enjoys working independently, and understands the importance of discretion in a luxury environment.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (Option to add up to 2 additional dependents)
- Dental Plan (option to add up to 2 additional dependents)
- Birthday Day Off after 1 year continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry‑level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Responsibilities
- Clean and service guest rooms, suites, and common areas according to club standards.
- Replace linens, towels, and amenities as needed, ensuring consistency and presentation.
- Check rooms for maintenance issues and report any faults or damages promptly.
- Ensure guest belongings are respected and handled with care and confidentiality.
- Maintain cleaning carts, equipment, and storage areas in a tidy and well‑stocked condition.
- Support laundry services, including sorting, folding, and transporting items when required.
- Follow all safety and sanitation procedures, including use of chemicals and PPE.
- Communicate guest requests, room status changes, or incidents to the Housekeeping Supervisor.
- Assist with turndown service or special requests when required.
- Ensure hallways, stairwells, and service areas remain clean and clutter‑free.
What we are looking for
- A successful Room Attendant for Soho House will ideally have up to 2 years’ experience in a busy high‑profile venue and a natural flair for first‑class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.
- Previous experience in housekeeping or room attendant role preferred.
- Strong attention to detail and high personal standards of cleanliness.
- Ability to work efficiently and manage time independently.
- Professional appearance and a respectful, positive attitude.
- Basic spoken English and ability to follow verbal and written instructions.
The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences.
Room Attendant - Shoreditch House, East London employer: Soho House via Caterer.com
Soho House is an exceptional employer that values its team members by offering competitive compensation packages, weekly pay, and a range of benefits including health and dental plans, generous discounts, and opportunities for personal and professional development. Located in the vibrant Shoreditch area of East London, our work culture promotes creativity and collaboration, with regular team events and unique training programmes designed to inspire and educate. Join us to be part of a dynamic environment where your contributions are recognised and rewarded.
Contact Details:
Soho House via Caterer.com Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant - Shoreditch House, East London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Soho House via Caterer.com. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Soho House via Caterer.com
Don't be shy about reaching out to Soho House via Caterer.com directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Room Attendant - Shoreditch House, East London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Soho House via Caterer.com and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Soho House via Caterer.com
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
