At a Glance
- Tasks: Supervise housekeeping team to maintain high cleanliness standards and support staff training.
- Company: Join the vibrant Soho House team in East London.
- Benefits: Weekly pay, team meals, discounts, health plans, and fun team events.
- Other info: Dynamic work environment with continuous training and career growth opportunities.
- Why this job: Be part of a premium hospitality experience and make a real impact.
- Qualifications: 2-3 years in housekeeping supervision with strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
At Soho House, as a Housekeeping Supervisor you will oversee the daily operations of the housekeeping team to ensure the highest standards of cleanliness, presentation, and service across all guest‑facing and back‑of‑house areas. You will play a critical role in maintaining the premium environment expected by our members and guests, while supporting, training, and motivating your team.
Benefits and Perks
- Weekly Pay
- Team meal while on shift prepared by our chefs
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (Option to add up to 2 additional dependents)
- Dental Plan (option to add up to additional 2 dependents)
- Birthday Day Off after 1 year continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Responsibilities
- Supervise and coordinate housekeeping staff to ensure all areas (rooms, public spaces, offices, and staff areas) are cleaned and maintained to high standards.
- Conduct daily inspections and audits of guest areas, restrooms, lounges, and event spaces, addressing any deficiencies immediately.
- Support training and onboarding of new team members, ensuring they understand club standards, procedures, and safety expectations.
- Create and adjust daily work schedules and task lists based on occupancy, events, and business levels.
- Liaise with front of house, events, and maintenance teams to ensure smooth operations and prompt response to member needs.
- Monitor housekeeping stock levels (e.g. cleaning supplies, linen, amenities) and assist with inventory control.
- Enforce health, hygiene, and safety regulations, and ensure compliance with COSHH and manual handling practices.
- Address member or guest feedback regarding cleanliness or housekeeping promptly and professionally.
- Lead by example, promoting a positive team environment and strong work ethic.
Qualifications
- 2–3 years’ experience in a housekeeping supervisory or senior attendant role, ideally within luxury hospitality or private clubs.
- Strong understanding of cleaning techniques, guest service, and back‑of‑house procedures.
- Experience leading and motivating a team in a fast‑paced environment.
- Excellent communication, time management, and organisational skills.
- Detail‑oriented with a proactive approach to problem solving.
- Working knowledge of housekeeping systems or software is a plus.
Salary Range
Pay Range: information may vary by geography.
Equal Employment Opportunity
As set forth in Soho House via Caterer.com ’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
Housekeeping Supervisor - Redchurch Townhouse, East London employer: Soho House via Caterer.com
Soho House is an exceptional employer, offering a vibrant work culture that prioritises team well-being and personal development. As a Housekeeping Supervisor at Redchurch Townhouse in East London, you will benefit from competitive pay, generous discounts, and unique training opportunities, all while being part of a supportive team that values your contributions and encourages growth. With a focus on community engagement and fun team events, working here means being part of a dynamic environment where your efforts directly enhance the experience of our members and guests.
Contact Details:
Soho House via Caterer.com Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor - Redchurch Townhouse, East London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Soho House via Caterer.com. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Soho House via Caterer.com
Don't be shy about reaching out to Soho House via Caterer.com directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeping Supervisor - Redchurch Townhouse, East London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Soho House via Caterer.com and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Soho House via Caterer.com
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
