At a Glance
- Tasks: Support the bar team by delivering drinks and ensuring a smooth service experience.
- Company: Join the vibrant Soho House community known for its hospitality and creativity.
- Benefits: Weekly pay, team meals, 50% discount on food & drink, and health plans.
- Other info: Enjoy fun team events and continuous training to grow your skills.
- Why this job: Be part of a dynamic team and create memorable experiences for our members.
- Qualifications: 2-3 years in a similar role with a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
At Soho House, a Barback plays an essential supporting role in the smooth and efficient operation of the bar. Working alongside the bar team, you’ll ensure that bartenders have everything they need to deliver fast, high-quality service to our members and guests. Your main responsibility is to assist the bar staff and make sure the member gets a superior experience. You will deliver drink orders from the bar to members’ tables, acting as a point of contact between the bar and the floor.
Benefits
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (option to up to 2 additional dependents)
- Dental Plan (option to add up to 2 additional dependents)
- Birthday Day Off after 1 year's continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Responsibilities
- Bring drinks quickly from the bar to its respective location in the restaurants and deliver to members.
- Maintain a spotless, pristine work environment.
- Provide service to and be accountable for an assigned section.
- Develop relationships with members to provide personalized service.
- Polish glassware ensuring they are ready for service.
- Assist bartenders during service by restocking ingredients, running drinks, and retrieving supplies from storage or cellar.
- Perform opening and closing procedures including but not limited to the set up and break down of stations.
- Ensure all service equipment is handled carefully and stored correctly.
- Attend regular meetings with front and back of house teams to learn about any menu changes and specials alongside daily tastings.
Qualifications
- 2-3 years of experience in a similar capacity.
- Basic understanding of bar operations, hygiene standards, and stock rotation.
- Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests.
- Must be able to demonstrate competency as outlined in the training schedule and Club School.
- Must be able to work flexible shifts and schedules, including weekends and holidays as needed.
- Ability to take direction, work in a team environment and autonomously.
Pay Range
The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences.
Bar Support & Service Associate - Fast, Guest-Focused in London employer: Soho House via Caterer.com
Soho House is an exceptional employer that prioritises the well-being and development of its team members. With a vibrant work culture that encourages personal and professional growth, employees enjoy benefits such as weekly pay, team meals, generous discounts, and unique training opportunities. Located in a dynamic environment, the role of Bar Support & Service Associate offers a chance to be part of a dedicated team committed to delivering outstanding service to our members and guests.
Contact Details:
Soho House via Caterer.com Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Bar Support & Service Associate - Fast, Guest-Focused in London
✨Tip Number 1
Get to know the bar scene! Spend some time in bars similar to Soho House, observing how they operate. This will give you insights into what makes a great Bar Support & Service Associate and help you stand out during interviews.
✨Tip Number 2
Network like a pro! Connect with current or former employees of Soho House on social media platforms. They can provide insider tips and might even refer you for the position, which can significantly boost your chances.
✨Tip Number 3
Practice your service skills! Role-play scenarios where you deliver drinks and interact with guests. This will help you feel more confident and prepared to showcase your hospitality skills during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Soho House team. Don’t forget to highlight your passion for customer service!
We think you need these skills to ace Bar Support & Service Associate - Fast, Guest-Focused in London
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let us see your enthusiasm for customer service shine through! Share any experiences where you went above and beyond to make someone's day better. We love candidates who are genuinely excited about providing a top-notch experience.
Tailor Your Application:Make sure to customise your application to highlight relevant experience in bar support or similar roles. Mention specific skills that align with the responsibilities listed in the job description, like your ability to maintain a pristine work environment or your knack for building relationships with guests.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates can communicate effectively, as this reflects the kind of service we aim to provide to our members and guests.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Soho House!
How to prepare for a job interview at Soho House via Caterer.com
✨Know the Bar Inside Out
Before your interview, brush up on your knowledge of bar operations and hygiene standards. Familiarise yourself with common drink orders and the types of beverages served. This will show that you’re not just passionate about customer service but also understand the essentials of the role.
✨Show Off Your People Skills
As a Bar Support & Service Associate, building relationships with members is key. During the interview, share examples of how you've provided personalised service in the past. Highlight your ability to connect with guests and make their experience memorable.
✨Demonstrate Team Spirit
This role requires working closely with bartenders and other staff. Be ready to discuss times when you’ve successfully collaborated in a team environment. Emphasise your flexibility and willingness to take direction, as well as your ability to work autonomously when needed.
✨Ask Smart Questions
Prepare thoughtful questions about the bar's operations and the team culture at Soho House. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you. Plus, it gives you a chance to learn more about the unique training and events they offer!
