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- Tasks: Supervise housekeeping team to maintain high cleanliness standards and support training.
- Company: Join the vibrant Soho House team in a luxury hospitality environment.
- Benefits: Weekly pay, team meals, discounts, health plans, and fun team events.
- Why this job: Make a real impact on guest experiences while developing your career in hospitality.
- Qualifications: 2-3 years in housekeeping supervision with strong leadership and communication skills.
- Other info: Enjoy continuous training and opportunities for personal and professional growth.
The predicted salary is between 24000 - 36000 £ per year.
The Role… At Soho House, as a Housekeeping Supervisor you will oversee the daily operations of the housekeeping team to ensure the highest standards of cleanliness, presentation, and service across all guest‑facing and back‑of‑house areas. You will play a critical role in maintaining the premium environment expected by our members and guests, while supporting, training, and motivating your team.
What’s in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (Option to add up to 2 additional dependents)
- Dental Plan (option to add up to additional 2 dependents)
- Birthday Day Off after 1 years continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry‑level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Responsibilities
- Supervise and coordinate housekeeping staff to ensure all areas (rooms, public spaces, offices, and staff areas) are cleaned and maintained to high standards.
- Conduct daily inspections and audits of guest areas, restrooms, lounges, and event spaces, addressing any deficiencies immediately.
- Support training and onboarding of new team members, ensuring they understand club standards, procedures, and safety expectations.
- Create and adjust daily work schedules and task lists based on occupancy, events, and business levels.
- Liaise with front of house, events, and maintenance teams to ensure smooth operations and prompt response to member needs.
- Monitor housekeeping stock levels (e.g. cleaning supplies, linen, amenities) and assist with inventory control.
- Enforce health, hygiene, and safety regulations, and ensure compliance with COSHH and manual handling practices.
- Address member or guest feedback regarding cleanliness or housekeeping promptly and professionally.
- Lead by example, promoting a positive team environment and strong work ethic.
What we are looking for...
- 2–3 years’ experience in a housekeeping supervisory or senior attendant role, ideally within luxury hospitality or private clubs
- Strong understanding of cleaning techniques, guest service, and back‑of‑house procedures
- Experience leading and motivating a team in a fast‑paced environment
- Excellent communication, time management, and organisational skills
- Detail‑oriented with a proactive approach to problem solving
- Working knowledge of housekeeping systems or software is a plus
Housekeeping Supervisor, Redchurch Townhouse employer: Soho House via Caterer.com
Contact Detail:
Soho House via Caterer.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor, Redchurch Townhouse
✨Tip Number 1
Get to know the company culture! Before your interview, check out Soho House's vibe online. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll come across during the real deal.
✨Tip Number 3
Show off your leadership skills! As a Housekeeping Supervisor, you'll need to motivate your team. Share examples of how you've successfully led a team in the past during your interview.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Housekeeping Supervisor, Redchurch Townhouse
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Housekeeping Supervisor role. Highlight your experience in luxury hospitality and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Show Off Your Leadership Skills: Since this role involves supervising a team, don’t forget to showcase your leadership experience. Share examples of how you've motivated and trained staff in previous roles. We love seeing candidates who can inspire others!
Be Detail-Oriented: Attention to detail is key in housekeeping. In your application, mention specific instances where your keen eye for cleanliness and organisation made a difference. We appreciate candidates who take pride in their work!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team at Redchurch Townhouse!
How to prepare for a job interview at Soho House via Caterer.com
✨Know Your Housekeeping Standards
Before the interview, brush up on the specific cleaning techniques and standards expected in luxury hospitality. Familiarise yourself with common housekeeping procedures and be ready to discuss how you would maintain these high standards in your role.
✨Showcase Your Leadership Skills
As a Housekeeping Supervisor, you'll need to motivate and train your team. Prepare examples of how you've successfully led a team in the past, highlighting your communication and organisational skills. Think about times when you resolved conflicts or improved team performance.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities. For instance, how would you handle a situation where a guest complains about cleanliness? Prepare to demonstrate your proactive approach and detail-oriented mindset in these scenarios.
✨Understand the Importance of Teamwork
Since you'll liaise with various departments, it's crucial to show that you value collaboration. Be prepared to discuss how you’ve worked with other teams in the past to ensure smooth operations and address any challenges that arose.
