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- Tasks: Lead daily operations at our vibrant Health Club, ensuring a top-notch experience for members and guests.
- Company: Join the dynamic team at Soho House, known for its unique culture and high standards.
- Benefits: Enjoy weekly pay, team meals, discounts, and opportunities for personal and professional growth.
- Why this job: Be a hands-on leader in a fun environment while making a real impact on member experiences.
- Qualifications: Experience in hospitality or fitness preferred; strong communication and multitasking skills are essential.
- Other info: Participate in exciting team events and support charities with paid volunteer days.
The predicted salary is between 30000 - 42000 £ per year.
At Soho House, we are looking for a Health Club Supervisor. You will oversee the daily operations across the Health Club, including Front of House, Fitness spaces, Racquet areas, and Wet Facilities. You’ll ensure members and guests enjoy a safe, seamless, and high‑quality experience across all areas of the club. You will be a visible, hands‑on leader, supporting your teams, maintaining high standards of service and presentation, and ensuring smooth day‑to‑day operations.
Benefits:
- Weekly Pay
- Team meal while on shift prepared by our chefs
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (option to up to 2 additional dependents)
- Dental Plan (option to add up to 2 additional dependents)
- Birthday Day Off after 1 year of continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programme offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry‑level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Responsibilities:
- Oversee daily operations across reception, gym floor, studios, racquet courts, pool, kids’ pool house, changing rooms, steam, and sauna.
- Lead and support the FOH, Lifeguard, Fitness Floor, and Racquet teams to deliver excellent member experiences.
- Maintain high standards of health & safety, cleanliness, and presentation across all areas.
- Work with Health Club Management on programming, timetables, and member engagement activity.
- Support the delivery of social events and activities within the Health Club and racquet spaces.
- Build strong relationships with other departments to ensure a seamless member journey.
- Promote Soho House values and the Soho Ways through daily operations and team leadership.
Qualifications:
- Previous experience in hospitality, spa, fitness, or private members’ club environment preferred.
- Strong customer service and communication skills.
- Fitness qualification is highly desirable.
- PPO qualifications is highly desirable.
- Organised, proactive, and able to multitask in a busy environment.
- Knowledge of spa, fitness, or wellness services is desirable.
- Confident using booking systems or reservation software.
- Ability to handle feedback to achieve member satisfaction.
- Ability to multitask and work in a fast‑paced environment.
- Ability to understand and follow written and verbal instructions.
Physical Requirements:
- Must be over the age of 18.
- Must be able to seize, grasp, turn and hold objects by hand.
- Able to work on your feet for at least 8 hours.
- Occasionally kneel, bend, crouch and climb as required.
Equal Employment Opportunity: As set forth in Soho House via Caterer.com ’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
Health Club Supervisor - Soho Farmhouse employer: Soho House via Caterer.com
Contact Detail:
Soho House via Caterer.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Health Club Supervisor - Soho Farmhouse
✨Tip Number 1
Get to know the company culture! Before your interview, check out Soho House's vibe and values. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll come across during the real deal.
✨Tip Number 3
Show off your leadership skills! As a Health Club Supervisor, you'll need to lead teams effectively. Share examples from your past experiences where you've successfully managed a team or improved service quality.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you on their radar!
We think you need these skills to ace Health Club Supervisor - Soho Farmhouse
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the health and fitness industry shine through. We want to see that you’re genuinely excited about the role and how you can contribute to creating a fantastic experience for our members.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in hospitality, fitness, or wellness. We love seeing how your background aligns with the responsibilities of the Health Club Supervisor role, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Soho House via Caterer.com
✨Know the Club Inside Out
Before your interview, make sure you research Soho House and its Health Club. Familiarise yourself with their values, services, and any recent news. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Leadership Skills
As a Health Club Supervisor, you'll need to lead various teams. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to maintain high standards and ensure a seamless experience for members.
✨Demonstrate Customer Service Excellence
Customer service is key in this role. Think of specific instances where you've gone above and beyond for a customer. Be ready to discuss how you handle feedback and ensure member satisfaction, as this will resonate well with the interviewers.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the Health Club's operations, team dynamics, and member engagement activities. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.
