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- Tasks: Lead the dining experience, ensuring exceptional service and guiding the waitstaff team.
- Company: Soho House, a prestigious club known for its vibrant atmosphere and high standards.
- Benefits: Weekly pay, team meals, 50% discount on food & drink, health plans, and birthday day off.
- Why this job: Join a dynamic team and create memorable experiences for our members in a stylish setting.
- Qualifications: 2-3 years in high-end dining with supervisory experience and strong leadership skills.
- Other info: Opportunities for personal development and fun team events like fitness and cinema.
The predicted salary is between 36000 - 60000 £ per year.
At Soho House, a Head Waiter plays an essential role in delivering exceptional dining experiences for our members and guests. Working closely with the Restaurant Manager and Front of House team, you will oversee service operations on the floor, ensure staff are well-guided and professional, and maintain the high standards that reflect the identity of the club. Your main responsibility is to ensure that members have an enjoyable experience. You will deliver excellent service from initial greeting, taking orders, making recommendations, and paying the bill.
Benefits and Perks
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health and Dental Plans (options to add dependents)
- Birthday Day Off after 1 year of continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- Paid volunteering days with Soho Impact
- Free Counselling Sessions
- Cookhouse & Tonic training programmes
- Continuous personal and professional development
- Team events such as fitness, cinema, and art classes
Key Responsibilities
- Warmly greet members, introduce menus, and ensure immediate engagement upon seating.
- Take accurate food and drink orders, accommodating allergies and dietary needs.
- Coordinate with kitchen and bar staff to deliver timely and correct service.
- Provide knowledgeable recommendations on menu items, including food and drink pairings.
- Maintain exceptional table service—top-up water, wine, and beverages proactively.
- Ensure a pristine environment, setting up and resetting tables, and maintaining cleanliness.
- Handle member requests and special accommodations with flexibility.
- Support seamless payment via card, the Soho House App, or House Pay.
- Uphold discretion and professionalism, especially when serving VIPs.
- Lead and supervise the daily service on the restaurant floor, ensuring elevated guest experiences.
- Support and motivate the waitstaff team, offering training, coaching, and consistent feedback.
What We Are Looking For
- 2–3 years in a high-end dining environment, with experience in a supervisory or senior waiter position.
- Excellent food and beverage knowledge, including wine service.
- Strong interpersonal and leadership skills with a hands-on approach.
- Confident, polished, and professional demeanour.
- Exceptional communication and organisational skills.
- Familiarity with POS systems and reservation software.
Head Waiter/Waitress - Mews House Mayfair, Central London employer: Soho House via Caterer.com
Contact Detail:
Soho House via Caterer.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter/Waitress - Mews House Mayfair, Central London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the restaurant industry. A personal recommendation can go a long way in landing that Head Waiter/Waitress role.
✨Tip Number 2
Show off your personality during interviews! Remember, it's not just about your experience; they want to see if you fit into their team. Be confident, engaging, and let your passion for exceptional service shine through.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle specific scenarios on the floor, like dealing with a difficult customer or coordinating with the kitchen. This shows you're ready for the fast-paced environment of high-end dining.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join the StudySmarter family.
We think you need these skills to ace Head Waiter/Waitress - Mews House Mayfair, Central London
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let us see your enthusiasm for delivering exceptional dining experiences. Share specific examples of how you've gone above and beyond for guests in previous roles. This will help us understand your commitment to service.
Highlight Relevant Experience: Make sure to emphasise your experience in high-end dining environments. We want to know about your supervisory roles and any leadership skills you've developed. Tailor your CV and cover letter to reflect the key responsibilities mentioned in the job description.
Be Professional Yet Personable: While we appreciate a friendly tone, remember to maintain professionalism in your written application. Use clear language and structure your application well. This reflects the polished demeanour we’re looking for in a Head Waiter/Waitress.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join the Soho House family!
How to prepare for a job interview at Soho House via Caterer.com
✨Know the Menu Inside Out
Familiarise yourself with the menu and drink offerings at Mews House. Be prepared to discuss your favourite dishes and suggest pairings, as this shows your passion for food and beverage, which is crucial for a Head Waiter.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Highlight your ability to motivate staff and ensure high service standards, as this will demonstrate that you can handle the responsibilities of overseeing the restaurant floor.
✨Practice Your Communication
Since strong interpersonal skills are key, practice articulating your thoughts clearly and confidently. Role-play common scenarios, like greeting guests or handling special requests, to show your professionalism and polished demeanour.
✨Demonstrate Flexibility and Problem-Solving
Think of instances where you've had to adapt quickly to changes or resolve issues on the spot. Being able to showcase your flexibility and quick thinking will impress the interviewers, especially when discussing how you handle VIPs and special accommodations.