Head Waiter/Waitress: Lead Service & VIP Guest Experience

Head Waiter/Waitress: Lead Service & VIP Guest Experience

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Soho House via Caterer.com

At a Glance

  • Tasks: Lead a team to deliver exceptional dining experiences at Kettner's Townhouse.
  • Company: Soho House, a prestigious venue in Central London.
  • Benefits: Weekly pay, team meals, and various employee perks.
  • Other info: Dynamic work environment with opportunities for personal growth.
  • Why this job: Join a vibrant team and elevate VIP guest experiences in a high-end setting.
  • Qualifications: 2–3 years of supervisory experience in fine dining and strong food knowledge.

The predicted salary is between 30000 - 40000 £ per year.

Soho House in Central London seeks a talented Head Waiter/Waitress to oversee dining service at Kettner's Townhouse. The role includes delivering exceptional dining experiences, leading a team, and maintaining service standards.

Ideal candidates are polished and confident with 2–3 years of supervisory experience in high-end dining, along with excellent food and beverage knowledge.

Enjoy perks like weekly pay, team meals, and various employee benefits.

Head Waiter/Waitress: Lead Service & VIP Guest Experience employer: Soho House via Caterer.com

Soho House in Central London is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. As a Head Waiter/Waitress at Kettner's Townhouse, you will not only lead a dedicated team but also enjoy benefits such as weekly pay, team meals, and opportunities for professional development in a dynamic, high-end dining environment.

Soho House via Caterer.com

Contact Details:

Soho House via Caterer.com Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Head Waiter/Waitress: Lead Service & VIP Guest Experience

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Soho House via Caterer.com. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Soho House via Caterer.com

Don't be shy about reaching out to Soho House via Caterer.com directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Head Waiter/Waitress: Lead Service & VIP Guest Experience

Exceptional Dining Service
Team Leadership
Service Standards Maintenance
Polished Communication
Confidence
Supervisory Experience
High-End Dining Knowledge

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Soho House via Caterer.com and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Soho House via Caterer.com

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!