At a Glance
- Tasks: Deliver exceptional front-of-house service and support daily Club operations.
- Company: Luxurious hospitality venue in Greater London with a focus on guest experience.
- Benefits: Weekly pay, health benefits, and a vibrant work environment.
- Why this job: Join a luxury team and enhance guest experiences in a welcoming atmosphere.
- Qualifications: 2–3 years of front desk experience in luxury hospitality and excellent communication skills.
- Other info: Opportunity to grow in a prestigious hospitality setting.
The predicted salary is between 30000 - 42000 £ per year.
A luxurious hospitality venue in Greater London is seeking a Receptionist to deliver exceptional front-of-house service. The successful candidate will support day-to-day Club operations, ensuring a welcoming atmosphere for members and guests.
With 2–3 years of front desk experience in luxury hospitality, excellent communication skills, and proficiency in reservation systems, you will play a vital role in enhancing guest experiences.
The position includes various perks like weekly pay and health benefits.
Guest Experience Concierge — Luxury Club Front Desk employer: Soho House via Caterer.com
Contact Detail:
Soho House via Caterer.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Concierge — Luxury Club Front Desk
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury hospitality scene. We all know that sometimes it’s not just what you know, but who you know that can land you that dream role.
✨Tip Number 2
Practice makes perfect! Before your interview, rehearse common questions and scenarios you might face at the front desk. We suggest role-playing with a friend to boost your confidence and polish your communication skills.
✨Tip Number 3
Showcase your personality! When you meet potential employers, let your passion for guest experience shine through. We want them to see how you can create that welcoming atmosphere they’re after.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. We’ve got your back, so make sure to highlight your front desk experience and any reservation systems you’re familiar with.
We think you need these skills to ace Guest Experience Concierge — Luxury Club Front Desk
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your 2–3 years of front desk experience in luxury hospitality. We want to see how you've made guests feel special in your previous roles, so share those standout moments!
Communicate Clearly: Since excellent communication skills are key for this role, ensure your application is clear and concise. Use friendly language that reflects the welcoming atmosphere we aim to create at our Club.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements mentioned in the job description. We love seeing candidates who take the time to connect their skills with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at Soho House via Caterer.com
✨Know the Venue Inside Out
Before your interview, take some time to research the luxurious hospitality venue. Familiarise yourself with its history, values, and the services it offers. This will not only show your genuine interest but also help you tailor your answers to align with their ethos.
✨Showcase Your Front Desk Experience
Be ready to discuss your previous front desk roles in luxury hospitality. Prepare specific examples of how you've handled guest inquiries, resolved issues, or enhanced guest experiences. Highlighting your 2–3 years of experience will demonstrate that you’re well-equipped for the role.
✨Master the Reservation Systems
Since proficiency in reservation systems is key, brush up on any relevant software you’ve used before. If you’re familiar with specific systems mentioned in the job description, mention them during the interview. This shows you’re prepared and can hit the ground running.
✨Communicate with Confidence
Excellent communication skills are a must for this role. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or family member to refine your responses and ensure you come across as approachable and professional.