At a Glance
- Tasks: Deliver exceptional service and create memorable dining experiences for our members and guests.
- Company: Join the vibrant team at Soho House in Central London.
- Benefits: Weekly pay, team meals, 50% discount on food & drink, and health plans.
- Other info: Enjoy fun team events and support charities with paid volunteer days.
- Why this job: Be part of a dynamic environment with opportunities for personal and professional growth.
- Qualifications: 2-3 years in high-end dining, strong customer service skills, and a passion for hospitality.
The predicted salary is between 30000 - 40000 € per year.
The Role… At Soho House, a Waiter plays an essential role in delivering refined, attentive, and personalised service to our members and guests. Working closely with the floor and kitchen teams, you are responsible for ensuring a smooth dining experience while reflecting the Club’s standards of professionalism, discretion, and excellence. Your main responsibility is to ensure that members have an enjoyable experience. You will deliver excellent service from initial greeting, taking orders, making recommendations and paying of the bill.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (option to up to 2 additional dependents)
- Dental Plan (option to add up to 2 additional dependents)
- Birthday Day Off after 1 years' continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Responsibilities:
- Warmly greet members, introduce menus, and ensure immediate engagement upon seating.
- Take accurate food and drink orders, accommodating any allergies or dietary needs.
- Deliver a seamless service by coordinating with kitchen and bar staff, ensuring timely and correct order delivery.
- Provide knowledgeable recommendations on menu items, including food and drink pairings.
- Maintain exceptional table service—top up water, wine, and beverages proactively throughout the member’s stay.
- Ensure a pristine environment, including setting up and resetting tables, and maintaining cleanliness at all times.
- Handle member requests and special accommodations with flexibility to create memorable, personalized experiences.
- Support seamless payment through card, the Soho House App, or House Pay.
- Uphold discretion and professionalism, especially when serving VIPs and PWKs.
- Contribute to team success, attending briefings, tastings, and assisting colleagues where needed.
What we are looking for…
- 2–3 years in a similar high-end dining environment.
- Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure.
- Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests.
- Must be able to demonstrate competency as outlined in the training schedule and Club School.
- Must be able to work flexible shifts and schedules, including weekends and holidays as needed.
- Ability to take direction, work in a team environment and autonomously.
Salary Range: The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences.
Waiter/Waitress - Mews House Mayfair, Central London in City of Westminster employer: Soho House via Caterer.com
Soho House is an exceptional employer, offering a vibrant work culture in the heart of Central London that prioritises personal and professional growth. With competitive compensation packages, extensive training opportunities, and unique benefits such as a birthday day off and paid charity days, employees are encouraged to thrive in a supportive environment that values teamwork and excellence in service.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/Waitress - Mews House Mayfair, Central London in City of Westminster
✨Tip Number 1
Get to know the venue! Before your interview, pop by Mews House and soak up the atmosphere. Familiarise yourself with the menu and the vibe so you can chat confidently about how you’d fit in.
✨Tip Number 2
Practice your people skills! Role-play with a friend or family member to nail that warm greeting and smooth service. Show us you can handle tricky situations with grace and charm.
✨Tip Number 3
Be ready to showcase your knowledge! Brush up on food and drink pairings, and be prepared to make recommendations. We want to see your passion for customer service shine through!
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Make sure your application reflects your personality and enthusiasm for the role. We’re excited to meet you!
We think you need these skills to ace Waiter/Waitress - Mews House Mayfair, Central London in City of Westminster
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your experience. A touch of warmth and enthusiasm can make a big difference.
Tailor Your Application:Make sure to tailor your application to the role at Mews House. Highlight your relevant experience in high-end dining and how it aligns with our standards of professionalism and excellence.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your skills and experiences without unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Soho House.
How to prepare for a job interview at Soho House via Caterer.com
✨Know the Menu Inside Out
Familiarise yourself with the menu before the interview. Understand the ingredients, preparation methods, and potential pairings. This will not only impress your interviewers but also show your passion for providing excellent service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you handled difficult situations or special requests, as this role is all about creating memorable dining experiences.
✨Practice Your Communication
Since you'll be interacting with both guests and team members, practice clear and confident communication. Role-play common scenarios, like greeting guests or taking orders, to demonstrate your ability to engage effectively.
✨Dress to Impress
First impressions matter! Dress smartly and professionally for your interview. This reflects your understanding of the high-end environment at Soho House and shows that you take the opportunity seriously.
