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- Tasks: Deliver exceptional service and create memorable dining experiences for our members.
- Company: Join the vibrant team at Soho House in Central London.
- Benefits: Weekly pay, team meals, discounts, health plans, and birthday day off.
- Why this job: Be part of a dynamic environment with opportunities for personal and professional growth.
- Qualifications: Experience in high-end dining and a passion for customer service.
- Other info: Enjoy fun team events and continuous training to enhance your skills.
The predicted salary is between 11 - 16 £ per hour.
At Soho House, a Waiter plays an essential role in delivering refined, attentive, and personalised service to our members and guests. Working closely with the floor and kitchen teams, you are responsible for ensuring a smooth dining experience while reflecting the Club’s standards of professionalism, discretion, and excellence.
Your main responsibility is to ensure that members have an enjoyable experience. You will deliver excellent service from initial greeting, taking orders, making recommendations and paying of the bill.
What’s in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (option to up to 2 additional dependents)
- Dental Plan (option to add up to 2 additional dependents)
- Birthday Day Off after 1 years’ continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Responsibilities
- Warmly greet members, introduce menus, and ensure immediate engagement upon seating.
- Take accurate food and drink orders, accommodating any allergies or dietary needs.
- Deliver a seamless service by coordinating with kitchen and bar staff, ensuring timely and correct order delivery.
- Provide knowledgeable recommendations on menu items, including food and drink pairings.
- Maintain exceptional table service—top up water, wine, and beverages proactively throughout the member’s stay.
- Ensure a pristine environment, including setting up and resetting tables, and maintaining cleanliness at all times.
- Handle member requests and special accommodations with flexibility to create memorable, personalized experiences.
- Support seamless payment through card, the Soho House App, or House Pay.
- Uphold discretion and professionalism, especially when serving VIPs and PWKs.
- Contribute to team success, attending briefings, tastings, and assisting colleagues where needed.
What we are looking for
- 2–3 years in a similar high-end dining environment.
- Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure.
- Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests.
- Must be able to demonstrate competency as outlined in the training schedule and Club School.
- Must be able to work flexible shifts and schedules, including weekends and holidays as needed.
- Ability to take direction, work in a team environment and autonomously.
To apply, please submit your application through the Soho House careers portal.
Waiter - 76 Dean Street, Central London in City of Westminster employer: Soho House via Caterer.com
Contact Detail:
Soho House via Caterer.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter - 76 Dean Street, Central London in City of Westminster
✨Tip Number 1
Get to know the venue! Before your interview, pop by 76 Dean Street and soak up the atmosphere. Familiarising yourself with the place will help you chat confidently about how you can contribute to the team.
✨Tip Number 2
Practice your people skills! As a waiter, you'll be interacting with guests all day. Role-play with a friend or family member to nail down your greeting, order-taking, and recommendations. The more natural you feel, the better!
✨Tip Number 3
Show off your passion for service! During your interview, share stories about times you've gone above and beyond for customers. This will demonstrate your commitment to providing that refined, attentive service Soho House is known for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Soho House. Don’t miss out on this opportunity!
We think you need these skills to ace Waiter - 76 Dean Street, Central London in City of Westminster
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get a sense of who you are, so don’t be afraid to show your passion for hospitality and customer service.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences that match the Waiter role at Soho House. Highlight your experience in high-end dining environments and any relevant training you've had.
Show Off Your Skills: Use your application to demonstrate your ability to thrive in fast-paced settings. Share examples of how you've handled pressure and provided excellent service in previous roles – we love a good story!
Apply Through Our Website: Don’t forget to submit your application through the Soho House careers portal. It’s the best way for us to receive your details and get the ball rolling on your journey with us!
How to prepare for a job interview at Soho House via Caterer.com
✨Know the Menu Inside Out
Familiarise yourself with the menu before the interview. Understand the dishes, ingredients, and any potential allergens. This will not only impress your interviewers but also show that you're genuinely interested in providing excellent service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you went above and beyond for a customer. Highlight how you handled difficult situations or made a guest's experience memorable. This is crucial for a role that revolves around personalised service.
✨Practice Your Communication
Since you'll be interacting with both guests and kitchen staff, practice clear and confident communication. Role-play common scenarios, like taking orders or making recommendations, to demonstrate your ability to engage effectively with others.
✨Dress to Impress
First impressions matter! Dress smartly and appropriately for the interview. A polished appearance reflects your professionalism and respect for the establishment's standards, which is key in a high-end dining environment.
