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- Tasks: Deliver exceptional dining experiences and lead the waitstaff team in a high-end restaurant.
- Company: Join the vibrant Soho House family in Central London.
- Benefits: Weekly pay, team meals, discounts, health plans, and fun team events.
- Other info: Opportunities for personal and professional development in a supportive environment.
- Why this job: Be part of a dynamic team and create memorable experiences for our members.
- Qualifications: 2-3 years in high-end dining with strong leadership and food knowledge.
The predicted salary is between 30000 - 40000 £ per year.
At Soho House, a Head Waiter plays an essential role in delivering exceptional dining experiences for our members and guests. Working closely with the Restaurant Manager and Front of House team, you will oversee service operations on the floor, ensure staff are well-guided and professional, and maintain the high standards that reflect the identity of the club. Your main responsibility is to ensure that members have an enjoyable experience. You will deliver excellent service from initial greeting, taking orders, making recommendations and paying of the bill.
What’s in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (option to up to 2 additional dependents)
- Dental Plan (option to add up to 2 additional dependents)
- Birthday Day Off after 1 year’s continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Responsibilities
- Warmly greet members, introduce menus, and ensure immediate engagement upon seating.
- Take accurate food and drink orders, accommodating any allergies or dietary needs.
- Deliver a seamless service by coordinating with kitchen and bar staff, ensuring timely and correct order delivery.
- Provide knowledgeable recommendations on menu items, including food and drink pairings.
- Maintain exceptional table service—top up water, wine, and beverages proactively throughout the member’s stay.
- Ensure a pristine environment, including setting up and resetting tables, and maintaining cleanliness at all times.
- Handle member requests and special accommodations with flexibility to create memorable, personalized experiences.
- Support seamless payment through card, the Soho House App, or House Pay.
- Uphold discretion and professionalism, especially when serving VIPs and PWKs.
- Lead and supervise the daily service on the restaurant floor, ensuring seamless and elevated guest experiences.
- Support and motivate the waitstaff team, offering training, coaching, and consistent feedback.
What we are looking for...
- 2–3 years in a similar high-end dining environment, with experience in a supervisory or senior waiter position
- Excellent food and beverage knowledge, including wine service
- Strong interpersonal and leadership skills with a hands-on approach
- Confident, polished, and professional demeanour
- Exceptional communication and organisational skills
- Familiarity with POS systems and reservation software
Pay Range: The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences. As set forth in Soho House via Caterer.com’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
Head Waiter/Waitress - 180 House, Central London in City of Westminster employer: Soho House via Caterer.com
Contact Detail:
Soho House via Caterer.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter/Waitress - 180 House, Central London in City of Westminster
✨Tip Number 1
Get to know the venue! Before your interview, pop by 180 House and soak up the atmosphere. Familiarise yourself with the menu and the vibe of the place. This will not only impress them but also help you tailor your responses during the chat.
✨Tip Number 2
Practice your service skills! If you’ve got experience in high-end dining, think about how you can showcase that. Maybe even role-play some scenarios with a mate to brush up on your order-taking and recommendation skills. Confidence is key!
✨Tip Number 3
Network like a pro! Connect with current or former staff on LinkedIn or social media. They might share insider tips or even put in a good word for you. Plus, it shows you’re genuinely interested in being part of the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest roles and updates there. Don’t miss out on the chance to join a fantastic team at Soho House!
We think you need these skills to ace Head Waiter/Waitress - 180 House, Central London in City of Westminster
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your experience. Use a friendly tone and share a bit about why you love working in hospitality.
Tailor Your Experience: Make sure to highlight your relevant experience in high-end dining environments. We’re looking for specific examples of how you've delivered exceptional service and led a team, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps to convey your skills and experiences effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Soho House via Caterer.com
✨Know the Menu Inside Out
Familiarise yourself with the menu, including all food and drink options. Be ready to discuss your favourite dishes and suggest pairings. This shows your passion for the role and helps you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a busy dining environment. Highlight your ability to motivate staff and ensure exceptional service, as this is crucial for the Head Waiter position.
✨Practice Your Communication
Since you'll be interacting with members and guests, practice clear and confident communication. Role-play common scenarios, like greeting guests or handling special requests, to demonstrate your interpersonal skills.
✨Dress to Impress
Make sure to dress smartly and professionally for the interview. A polished appearance reflects your understanding of the high standards expected at Soho House and sets a positive tone from the start.