At a Glance
- Tasks: Lead a dynamic floor team to deliver exceptional service and create memorable guest experiences.
- Company: Join the vibrant Soho House family in Central London.
- Benefits: Competitive pay, staff discounts, and opportunities for career growth.
- Other info: Fast-paced environment with a focus on teamwork and excellence.
- Why this job: Be at the forefront of luxury hospitality and make a real impact on guest satisfaction.
- Qualifications: Experience in hospitality and strong leadership skills are essential.
The predicted salary is between 29700 - 36300 £ per year.
Soho House is seeking a Floor Manager for 76 Dean Street, Central London.
You will lead a floor team to deliver top-tier service, greet guests, take orders, recommend options, and ensure a smooth checkout while upholding Soho House standards.
This role requires energy in a fast-paced environment and a focus on hospitality.
You will collaborate with the General Manager and management team to maintain high service levels, train staff, and implement efficient floor operations on a daily basis.
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Floor Manager — Luxury Member Experience Lead in City of Westminster employer: Soho House via Caterer.com
Soho House is an exceptional employer that values its team members by providing a vibrant work culture and unique employee perks, including health plans and engaging team events. Located in Banbury, this role as a Kitchen Porter offers opportunities for personal growth and development in a fast-paced environment, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Details:
Soho House via Caterer.com Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Floor Manager — Luxury Member Experience Lead in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Soho House via Caterer.com. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Soho House via Caterer.com
Don't be shy about reaching out to Soho House via Caterer.com directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Floor Manager — Luxury Member Experience Lead in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Soho House via Caterer.com and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Soho House via Caterer.com
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
