At a Glance
- Tasks: Welcome guests, assist with luggage, and ensure a memorable experience.
- Company: Join the vibrant Soho House team known for its hospitality.
- Benefits: Weekly pay, team meals, discounts, health plans, and fun events.
- Other info: Great opportunities for personal and professional growth.
- Why this job: Be part of a dynamic team that values your charm and service skills.
- Qualifications: Friendly, reliable, and enjoy working in a fast-paced environment.
The predicted salary is between 30000 - 40000 £ per year.
The role will involve ensuring our guests and members receive the best possible experience from the moment they arrive on site. You will love the direct contact with people and possess an excellent host talent. We are also looking for someone who is flexible, communicative and a good team player. On site we have small electric floats to take guests wherever they need to go and it will be your responsibility to ensure they have a great experience during their journey.
Full driving licence is required for the role and due to our insurance policy you must be over 21 years of age. As part of our Soho House team your role is to make sure that our members have an amazing experience every time. Possessing natural hospitality charm, we will give you a platform to connect, grow, have fun and make an impact.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (Option to add up to 2 additional dependents)
- Dental Plan (option to add up to additional 2 dependents)
- Birthday Day Off after 1 years continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
- Soho House offers competitive compensation packages that feature global benefits and perks.
Welcome guests and assist with luggage on arrival and departure. Escort guests to rooms and provide a warm introduction to the House when required. Support Front of House with guest requests and general assistance. Maintain cleanliness and organisation of luggage and vehicles. Assist with deliveries, room moves, and internal requests as needed. Conduct regular checks of public areas, reporting any issues or hazards. Support other departments during busy periods to ensure smooth operations. Always represent Soho House standards, values, and service style.
What we are looking for...
- A successful Night Porter at Soho House will be friendly, reliable, and enjoy being part of a team that delivers thoughtful, first-class service.
- Ideally you will have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service.
- Previous experience in a porter, hospitality, or guest-facing role is an advantage but not essential.
- Good communication skills and ability to work as part of a team.
- Reliability, punctuality, and a strong work ethic.
- Willingness to work flexible hours, including weekends and public holidays.
- Ability to handle feedback to achieve member satisfaction.
- Ability to multitask and work in a fast-paced environment.
- Ability to understand and follow written and verbal instructions.
Night Concierge & Guest Experience Host in Chipping Norton employer: Soho House via Caterer.com
Soho House is an exceptional employer that prioritises the well-being and growth of its team members. With a vibrant work culture that encourages personal and professional development, employees enjoy competitive benefits such as weekly pay, team meals, and unique training opportunities. Located in a dynamic area, the Night Concierge & Guest Experience Host role offers a chance to connect with diverse guests while being part of a supportive team that values hospitality and community impact.
Contact Details:
Soho House via Caterer.com Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Concierge & Guest Experience Host in Chipping Norton
✨Tip Number 1
Get to know the company culture! Before your interview, check out Soho House's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your hospitality skills! Since this role is all about guest experience, think of scenarios where you can showcase your charm and problem-solving abilities. Role-play with a friend or family member to get comfortable with potential questions.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Soho House. Personal connections can make a big difference!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team. Don’t forget to highlight your relevant experience and how you can contribute to making guests feel special.
We think you need these skills to ace Night Concierge & Guest Experience Host in Chipping Norton
Some tips for your application 🫡
Show Your Hospitality Skills:When writing your application, make sure to highlight any experience you have in hospitality or guest-facing roles. We want to see that you have that natural flair for first-class service that makes guests feel welcome and valued.
Be Yourself:Let your personality shine through in your application! We’re looking for friendly and reliable team players, so don’t be afraid to show us who you are and why you’d be a great fit for our team.
Tailor Your CV:Make sure your CV is tailored to the Night Concierge & Guest Experience Host role. Highlight relevant experiences and skills that match the job description, like your ability to multitask and work in a fast-paced environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining the Soho House family!
How to prepare for a job interview at Soho House via Caterer.com
✨Know the Role Inside Out
Before your interview, make sure you understand the Night Concierge & Guest Experience Host role thoroughly. Familiarise yourself with the responsibilities, such as welcoming guests and assisting with luggage. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Show Off Your Hospitality Skills
Since this role is all about providing a first-class experience, think of examples from your past where you've excelled in hospitality. Be ready to share stories that highlight your natural charm and ability to connect with people, as this will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like how you'd handle a difficult guest or a busy night shift. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to stay calm under pressure. This will show that you're prepared for the fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what a typical night looks like. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
