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- Tasks: Deliver exceptional service and create memorable dining experiences for our members.
- Company: Join the vibrant team at Soho House, a renowned hospitality brand.
- Benefits: Weekly pay, team meals, discounts, health plans, and fun team events.
- Other info: Opportunities for personal and professional growth with continuous training.
- Why this job: Be part of a dynamic environment where your passion for service shines.
- Qualifications: Experience in high-end dining and a love for customer service.
The predicted salary is between 13 - 16 £ per hour.
The Role… At Soho House, a Waiter plays an essential role in delivering refined, attentive, and personalised service to our members and guests. Working closely with the floor and kitchen teams, you are responsible for ensuring a smooth dining experience while reflecting the Club’s standards of professionalism, discretion, and excellence. Your main responsibility is to ensure that members have an enjoyable experience. You will deliver excellent service from initial greeting, taking orders, making recommendations and paying of the bill.
What’s in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (option to up to 2 additional dependents)
- Dental Plan (option to add up to 2 additional dependents)
- Birthday Day Off after 1 years' continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Responsibilities:
- Warmly greet members, introduce menus, and ensure immediate engagement upon seating.
- Take accurate food and drink orders, accommodating any allergies or dietary needs.
- Deliver a seamless service by coordinating with kitchen and bar staff, ensuring timely and correct order delivery.
- Provide knowledgeable recommendations on menu items, including food and drink pairings.
- Maintain exceptional table service—top up water, wine, and beverages proactively throughout the member’s stay.
- Ensure a pristine environment, including setting up and resetting tables, and maintaining cleanliness at all times.
- Handle member requests and special accommodations with flexibility to create memorable, personalized experiences.
- Support seamless payment through card, the Soho House App, or House Pay.
- Uphold discretion and professionalism, especially when serving VIPs and PWKs.
- Contribute to team success, attending briefings, tastings, and assisting colleagues where needed.
What we are looking for…
- 2–3 years in a similar high‑end dining environment.
- Thrive in fast‑paced, high‑volume environments and maintain calm, through quickly and effectively problem solving under pressure.
- Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests.
- Must be able to demonstrate competency as outlined in the training schedule and Club School.
- Must be able to work flexible shifts and schedules, including weekends and holidays as needed.
- Ability to take direction, work in a team environment and autonomously.
Equal Employment Opportunity: As set forth in Soho House via Caterer.com ’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
Waiter/ Waitress - Little House Mayfair, Central London in Brighton employer: Soho House via Caterer.com
Contact Detail:
Soho House via Caterer.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/ Waitress - Little House Mayfair, Central London in Brighton
✨Tip Number 1
Get to know the venue! Before your interview, pop into Little House Mayfair and soak up the atmosphere. Familiarise yourself with the menu and the vibe so you can chat confidently about how you’d fit in.
✨Tip Number 2
Practice your people skills! As a waiter or waitress, it’s all about making connections. Role-play with friends or family to nail that warm greeting and smooth service style that Soho House is known for.
✨Tip Number 3
Show off your passion for hospitality! During your interview, share stories of your best customer service moments. Let them see how much you care about creating memorable experiences for guests.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and perks that come with working at Soho House right there.
We think you need these skills to ace Waiter/ Waitress - Little House Mayfair, Central London in Brighton
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your experience. A touch of warmth and enthusiasm can make a big difference.
Tailor Your Application: Make sure to tailor your application to the role of Waiter/Waitress at Little House Mayfair. Highlight your relevant experience in high-end dining and how you embody the professionalism and discretion we value.
Be Specific About Your Skills: Don’t just list your skills—give us examples! Whether it’s your knack for making recommendations or handling special requests, show us how you’ve excelled in similar situations before.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at Soho House via Caterer.com
✨Know the Menu Inside Out
Familiarise yourself with the menu before the interview. Understand the dishes, ingredients, and any potential allergens. This will not only impress your interviewers but also show your passion for providing excellent service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you handled difficult situations or special requests, as this role is all about creating memorable experiences for guests.
✨Practice Your Communication
Since you'll be interacting with both guests and team members, practice clear and confident communication. Role-play common scenarios, like greeting guests or taking orders, to demonstrate your ability to engage effectively.
✨Dress to Impress
First impressions matter! Dress smartly and appropriately for the interview, reflecting the high standards of the establishment. This shows that you understand the importance of professionalism in a high-end dining environment.