Reception Porter - Babington House (Part time) in Bath

Bath

Part time position to 2 days per week to include weekends.

The Role

At Soho House, the Driver/Luggage Porter plays a vital role in creating a seamless and welcoming arrival and departure experience for our members and guests. You’ll support the Front of House and Accommodation teams by assisting with luggage, guest requests, and the overall flow of arrivals and departures, ensuring every interaction reflects the Soho House ethos.

This is a hands‑on, guest‑facing role that requires a friendly attitude, attention to detail, and a proactive approach. You’ll be a familiar face in the House, helping guests feel looked after from the moment they arrive.

Responsibilities

• Welcome guests and assist with luggage on arrival and departure.
• Escort guests to rooms and provide a warm introduction to the House when required.
• Support Front of House with guest requests and general assistance.
• Maintain cleanliness and organisation of luggage/vehicle storage areas.
• Assist with deliveries, room moves, and internal requests as needed.
• Conduct regular checks of public areas, reporting any issues or hazards.
• Support other departments during busy periods to ensure smooth operations.
• Always represent Soho House standards, values, and service style.

Qualifications

• Previous experience in a porter, hospitality, or guest‑facing role is an advantage but not essential.
• Good communication skills and ability to work as part of a team.
• Reliability, punctuality, and a strong work ethic.
• Willingness to work flexible hours, including weekends and public holidays.
• Ability to handle feedback to achieve member satisfaction.
• Ability to multitask and work in a fast‑paced environment.
• Ability to understand and follow written and verbal instructions.

Benefits & Perks

• Weekly pay.
• Team meal on shift prepared by our chefs.
• 50 % team discount on food & drink, 7 days a week.
• Staff room rates and health cash plan (option to add up to two additional dependents).
• Dental plan (option to add up to two dependents).
• Birthday day off after 1 year of continuous service.
• Up to 50 % staff discount on Cowshed & Soho Home.
• Two paid days a year to support a charity of your choice (in conjunction with Soho Impact).
• Free counselling sessions.
• Training and development opportunities.
• Team events and activities.

Equal Opportunity Statement

Soho House, via Caterer.com, is an equal employment opportunity employer. We do not discriminate on the basis of any protected group status under any applicable law.